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3.5 out of 5

"Nice and clean, but old with seriously out of date decor.... " More

By a verified traveller on Sat 05 Sep 2020

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Hotel Description

At Comfort Hotel Benvenue you'll be within a 15-minute walk of Aigantighe Art Gallery and 1.9 km (1.2 mi) from South Canterbury Museum. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

TVs with digital channels are featured in all 30 rooms, and you can enjoy free WiFi, coffee/tea makers, and free weekday newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Ceiling fans, hair dryers, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Added amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM. There's also the convenience of self parking.

With a stay at this 3.5-star Timaru hotel, you'll be 2.6 km (1.6 mi) from Washdyke Lagoon Wildlife Refuge and 3.4 km (2.1 mi) from Patiti Point.

Efficiency, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$101* Per night/room 22 Jan. - 23 Jan.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Efficiency, Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Hotel Benvenue ratings based on 23 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Hotel Benvenue

Everyone (17) Couples (2) Business (1) Family (3)
3 out of 5
Nice and clean, but old with seriously out of date decor....

Posted by , from Christchurch on 5 Sep. 2020

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2 out of 5
Booked via Wotif on a non-refundable booking. Travel plans changed so phoned the hotel to see if there could be a change to the booking - was told yes. We checked in a day later and reception laughed that we had already wasted a night by not showing up! Room was tired and old, no AC, hot and the only way to cool it down was to open the door to the balcony and main road. Would NOT recommend the service, staff or the room!

Posted by on 23 Jan. 2020

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5 out of 5

Posted by on 4 Jan. 2020

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4 out of 5

Posted by on 2 Jan. 2020

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4 out of 5
Nice quiet room comfortable bed. Close to city. Good

Posted by on 31 Dec. 2019

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5 out of 5
Spacious Rom with good bathroom and bed. Plenty of parking as well

Posted by on 7 Nov. 2019

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2 out of 5

Posted by on 5 Mar. 2019

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4 out of 5
Perfect for a 1 night stay for business. Handy to all amenities. Restaurant onsite meant we did't need to go anywhere else. Friendly, helpful staff who upgraded us so that we had a view of the bay.

Posted by on 28 Aug. 2018

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3 out of 5
Good size room a little tired and missing light bulbs etc. Easy walk to restaurants in town and we were upgraded to a balcony room at a higher level which gave us a view of Timaru harbour

Posted by , from North Canterbury on 31 May 2018

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4 out of 5
We only stayed the one night but in that short time we found it a pleasant stay.

Posted by , from Brisbane, Australia on 2 Apr. 2018

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Hotel Benvenue. Parking is available for a fee. This 3.5-star Timaru hotel is smoke free.

  • 30 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Timaru (TIU-Richard Pearse) (11.4 km / 7.1 mi)
  • Train station: Timaru Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Hotel Benvenue offers 30 accommodations with minibars and coffee/tea makers. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.

Comfort Hotel Benvenue has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A night porter is available after hours and once checked in, guests can use a night bell for 24-hour access. Guests wishing to check in after hours should contact the property using information in the confirmation received after booking.

The hotel restaurant is closed on all public holidays.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 21.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.00 and NZD 25.00 for adults, NZD 10.00 and NZD 25.00 for children (approximately)
  • Self parking fee: NZD 5 per night
  • Rollaway bed fee: NZD 21.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Benvenue Hotel
  • Comfort Benvenue
  • Comfort Benvenue Timaru
  • Comfort Hotel Benvenue
  • Comfort Hotel Benvenue Timaru
  • Benvenue Hotel Timaru
  • Comfort Hotel Benvenue Hotel
  • Comfort Hotel Benvenue Timaru
  • Comfort Hotel Benvenue Hotel Timaru

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.