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Best Western Plus Leamington Hotel & Conference Centre

3.0 star property
Family-friendly hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Leamington Hotel & Conference Centre

Children’s play area – indoor
Property amenity
Indoor pool, open 8 AM to 10:00 PM, pool loungers
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
The current price is AU$207
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
566 Bevel Line Rd, Leamington, ON, N8H3V4
  • Place, Point Pelee Karting
    ‪13 min walk‬
  • Place, Seacliff Beach
    ‪4 min drive‬
  • Place, Point Pelee National Park
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - queen
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Patio

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Atrium View)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Atrium View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Atrium View)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Atrium View;No Elevator Access)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Atrium View;No Elevator Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly;with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

About the area

Leamington

A family-friendly stay in Leamington awaits you at Best Western Plus Leamington Hotel & Conference Centre. Within just a 10-minute stroll, you'll find Lake Erie and Point Pelee Karting. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Pelee Bistro Bar & Grill, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to basketball and a playground. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .With a stay at this 3-property class Leamington hotel, you'll be 2.7 km (1.7 mi) from Leamington Municipal Marina and 3 km (1.9 mi) from Leamington Community Recreation Trail Trailhead.

What's nearby

  • Point Pelee Karting - 13 min walk - 1.1 km
  • Seacliff Beach - 4 min drive - 4.3 km
  • Point Pelee National Park - 5 min drive - 4.6 km
  • Pelee Island Winery - 15 min drive - 15.4 km
  • Devonshire Mall - 50 min drive - 71.4 km

Getting around

  • Windsor, ON (YQG) - 45 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min drive
  • ‪7-Eleven - ‬6 min drive
  • ‪Circle K - ‬4 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Plus Leamington Hotel & Conference Centre

Family-friendly hotel with fitness centre and 24-hour business centre
Best Western Plus Leamington Hotel & Conference Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. An arcade/games room, multilingual staff, and a picnic area are also featured at the family-friendly Best Western Plus Leamington Hotel & Conference Centre. Free self parking is available.

This 3-star Leamington hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Leamington Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Leamington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior
Days Inn by Wyndham Leamington
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 900 reviews
The price is AU$215
includes taxes & fees
4 Dec - 5 Dec
Days Inn by Wyndham Leamington

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 1 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelee Bistro Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 12 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per stay.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 1 to 15.95 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Plus Leamington Hotel & Conference Centre.

Property is also known as

Pelee Inn
Pelee Motor
Pelee Motor Inn
Pelee Motor Inn Leamington
Pelee Motor Leamington
Days Inn & Conference Centre Leamington Hotel Leamington
Days Inn And Conference Centre Leamington
Days Inn & Conference Centre Leamington Hotel
Best Western Plus Leamington Hotel Conference Centre
Pelee Motor Inn Leamington, Ontario
Best Western Plus Leamington Hotel
Best Western Plus Leamington
BEST WESTERN PLUS Leamington Hotel & Conference Centre Ontario
Plus Leamington & Conference
Best Western Plus Leamington Hotel & Conference Centre Hotel

Frequently asked questions

Is parking available at Best Western Plus Leamington Hotel & Conference Centre?

Yep, Best Western Plus Leamington Hotel & Conference Centre has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus Leamington Hotel & Conference Centre?

As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Leamington Hotel & Conference Centre on 7 Dec 2025 start from AU$206.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Leamington Hotel & Conference Centre?

The closest beach to Best Western Plus Leamington Hotel & Conference Centre is Seacliff Beach (3.1 km).

Does Best Western Plus Leamington Hotel & Conference Centre have a pool?

Yep, and guests love it! Best Western Plus Leamington Hotel & Conference Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10:00 PM. The property will be renovating one of the swimming pools from August 12 2025 until December 31 2025 (completion date subject to change).

What makes Best Western Plus Leamington Hotel & Conference Centre a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Leamington Hotel & Conference Centre.

Is Best Western Plus Leamington Hotel & Conference Centre family-friendly?

You bet! With amenities such as children's meals and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Plus Leamington Hotel & Conference Centre is a hit with families.

Does Best Western Plus Leamington Hotel & Conference Centre serve breakfast?

You bet, cooked-to-order breakfast is offered weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Leamington Hotel & Conference Centre?

No, Best Western Plus Leamington Hotel & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Leamington Hotel & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Leamington Hotel & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Best Western Plus Leamington Hotel & Conference Centre?

There is a golf course next to Best Western Plus Leamington Hotel & Conference Centre.

Best Western Plus Leamington Hotel & Conference Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Boreth

Travelled with family
Liked: Staff & service, amenities
For the price, it was not up to standard.
Stayed 2 nights in Aug 2025

8/10 Good

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kid friendly!
Stayed 2 nights in Aug 2025

2/10 Terrible

bo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Good outside. Pool area is disrepair - boarded up windows. Waterslide just very very young children. An ant and spider problem. Wonderful staff. Fun play area!
Stayed 1 night in Aug 2025

10/10 Excellent

Prashant

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good. No complains.
Stayed 2 nights in Jul 2025

6/10 Okay

Rebekah

Travelled with family
Liked: Amenities
The pool was nice for the kids and the play area. The height restrictions is unfortunate on the water slides and that it applies for both slides and not just one of the slides. Over this hotel does the trick but it needs updating. It needs paint touch ups, wallpaper is peeling slightly in some spots and the rooms, especially the 3rd floor hallway smell like complete mold. It is an undeniable smell. Lobby is a good size, lots of seating. Parking was no issue. This hotel is not super close to ammenities but also not far as Leamington is not a large place. I also didn't like that there was no garbage can in the bathroom only a small garbage can in the room part. I would stay here again but it wouldn't be my first choice for cleanliness wise.
Stayed 1 night in Aug 2025

6/10 Okay

Aron

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Kids loved the playground area and the water slide. The location was close to the National park and karting. Only downfall was that the building is starting to show age and it safe to say it is in need of renovation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anup

Stayed 1 night in Aug 2025

6/10 Okay

Kiwi

Travelled with family

Okay stay

There was nothing terrible about the service or our stay. I requested a crib and was told they could deliver a "baby prison" within half hour. It never arrived. I was concerned by the dampness in our room. Everything felt a little undry? I didn't feel like the play structure got a lot of regular cleaning either but I may be wrong.
Stayed 1 night in Aug 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Stayed 1 night in Aug 2025

8/10 Good

Haley

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Saeid

Stayed 1 night in Aug 2025

2/10 Terrible

Whitney

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service / not friendly at check in. Minimal conversation, lacked a sense of welcome. When I was given my room, it had an overwhelming musty and mildew smell. It was unbearable. While I was happy that the front desk understood my concern and relocated me to a new room within an hour, I was very disappointed when the front desk staff reinforced their complete awareness of the room smell. When I shares my concerns, the reply was, “oh yeah those rooms on that side don’t get ventilated very well and it gets so hot and the AC struggles so it all just drips on the ceiling and it can get musty smelling.” Horribly disappointing to know that staff (and assuming administration) is aware of this issue but yet a) don’t do anything about it and b) continue to put guests into these rooms. While my new room had no smell and good AC, ALL staircases and hallways ALWAYS had a smell. Sometimes musty, sometimes a cleaner smell but you could tell it covering up cat or dog pee or something similar. Very uncomfortable overall. Carpets are disgusting as well. We appreciated the games and amenities of the hotel, but the overall cleanliness is turning me away from ever booking there again, which is sad. Something needs to be done.
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that it smelt musty and mildewy in the room. Otherwise we loved it! Comfortable and affordable 🙂
Stayed 1 night in Aug 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Ann

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator to reach some rooms. A/C not clean and the humidty was terrible. So expencive and no breakfast included. Un cleaned, the spider webs everywhere. Old bldg. needs renovation.
Stayed 1 night in Aug 2025

4/10 Poor

Iqdam

Disliked: Cleanliness
I think I said enough.
Stayed 1 night in Aug 2025

8/10 Good

Tiziana

Stayed 5 nights in Aug 2025

4/10 Poor

Christos

Disliked: Cleanliness, property conditions & facilities
Room had a wet mouldy smell to it. Ac control wasn't consistent
Stayed 2 nights in Aug 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities
Pool deck was covered in slime. Kids loved the pool, waterslides, and the play area
Stayed 1 night in Aug 2025

8/10 Good

Dayana

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and really good for families with children.
Stayed 1 night in Aug 2025

8/10 Good

Charlene

Liked: Staff & service
The hotel was nice but being on the first floor being in the first hotel room made it easy to hear everyone that passed by and it got noisy. The bed sunk in a bit in the middle and there was some hair when I went to shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Suresh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Arcade. Pool. Slides.
Stayed 1 night in Aug 2025

6/10 Okay

Megan Gignac

Travelled with group
Liked: Amenities
Disliked: Cleanliness
The staff are nice and the variety of activities were good… but this place is worn down. The set up is good for having the kids play in the atrium and being able to watch them… but the furniture is needing to be reupholstered. Stains, musty and dirty carpet feel…and for the price you pay… this will probably be my last time (of our annual visits).
Stayed 1 night in Aug 2025