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Hotel Pocillos Playa

4.0 star property
Hotel with a full-service spa, a short walk to Pocillos Beach

Photo gallery for Hotel Pocillos Playa

Superior Suite | View from room
Breakfast, lunch and dinner served
Sundeck
Couples treatment room(s), sauna, hot tub, steam room
Minibar, desk, blackout curtains, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Burgao, 4-6, Tías, Canary Islands, 35510
  • Pocillos Beach
    ‪3 min walk‬
  • Playa de Matagorda
    ‪9 min walk‬
  • Lanzarote Golf Resort
    ‪7 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room, Pool View

Superior Double Room, Pool View

Superior Double Room, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Classic Double Room

Minibar, desk, blackout curtains, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Classic Double Room Single Use

Minibar, desk, blackout curtains, soundproofing

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Suite

Minibar, desk, blackout curtains, soundproofing

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Sofa bed - single
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Queen Bed

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About the area

Tías

At Hotel Pocillos Playa you'll be within just a 10-minute stroll of popular attractions like Pocillos Beach and Playa de Matagorda. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include hot stone massages and sports massages along with access to the sauna and hot tub. The buffet restaurant, Restaurant, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Tías hotel include Lanzarote Golf Resort and Lanzarote Beaches.

What's nearby

  • Pocillos Beach - 3 min walk - 0.3 km
  • Playa de Matagorda - 9 min walk - 0.8 km
  • Lanzarote Golf Resort - 7 min drive - 5.1 km
  • Playa El Barranquillo - 8 min drive - 1.9 km
  • Puerto del Carmen Beach - 14 min drive - 3.1 km

Getting around

  • Arrecife (ACE-Lanzarote) - 11 min drive

Restaurants

  • ‪Sorrrento Di Italia - ‬4 min drive
  • ‪Restaurante Bar - ‬13 min walk
  • ‪Restaurante Itálica - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Hawaiian Bar - ‬4 min drive

About this property

Hotel Pocillos Playa

Hotel with a full-service spa, a short walk to Pocillos Beach
Some rates at Hotel Pocillos Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Pocillos Playa offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at the business-friendly Hotel Pocillos Playa.

Smoking is allowed in designated areas at this 4-star Tías hotel.

  • 76 guestrooms or units
  • 2 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Pocillos Playa offers 76 air-conditioned accommodations with minibars and a hairdryer. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Tías hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open selected days.

Languages

Dutch, English, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Rooftop pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property from November to October. The rest of the year they are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 35 (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 2017/5407

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger aren't allowed from November to October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Smartline Pocillos Playa Hotel Tias
Apartamentos Playa Pocillos Hotel
Apartamentos Playa Pocillos Hotel Tias
Apartamentos Playa Pocillos Tias
Playa Pocillos
Playa Pocillos Apartamentos
Smartline Pocillos Playa All inclusive Hotel Tias
Smartline Pocillos Playa All inclusive Hotel
Smartline Pocillos Playa All inclusive Tias
Smartline Pocillos Playa All inclusive
Hotel Smartline Pocillos Playa - All inclusive Tias
Tias Smartline Pocillos Playa - All inclusive Hotel
Hotel Smartline Pocillos Playa - All inclusive
Smartline Pocillos Playa - All inclusive Tias
Smartline Pocillos Playa
Apartamentos Playa Pocillos
Smartline Pocillos Inclusive

Frequently asked questions

What is the cancellation policy at Hotel Pocillos Playa?

Hotel Pocillos Playa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Pocillos Playa?

Yep, Hotel Pocillos Playa is a short 3-minute walk from Pocillos Beach. Fun beach activities include snorkelling. You can also find boat tours.

Is there a spa on site at Hotel Pocillos Playa?

Yep, there is an onsite spa at Hotel Pocillos Playa. It has a hot tub, a steam room and a sauna. You'll enjoy services like sports massages.

Does Hotel Pocillos Playa have a pool?

Hotel Pocillos Playa has a rooftop pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at Hotel Pocillos Playa?

Hotel Pocillos Playa features a rooftop pool, a full-service spa and golf lessons.

What makes Hotel Pocillos Playa a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Pocillos Playa.

Is there a free airport shuttle available at Hotel Pocillos Playa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Pocillos Playa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Pocillos Playa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Pocillos Playa?

No, only service animals are allowed.

Is there a golf course on site at Hotel Pocillos Playa?

There is a golf course next to Hotel Pocillos Playa.

Hotel Pocillos Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice adult only hotel within walking distance of bars and restaurants and a lovely beach. If you want a bit more choice hop on the regular bus to Puerto del Carmen. A nice surprise was a bottle of cava as it was my birthday. Would highly recommend and will certainly go back even though we live in the next island.
Stayed 3 nights in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. View from balcony great. Choice at breakfast was good but it was noisy with crockery and cutlery clattering but normal for buffets.. had to dodge the spa lady almost every morning. Staff friendly and efficient
Stayed 10 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superb, especially Jennifer, Maricarmen and ?I think her name was Ellie?; the food was excellent; the hotel was beautifully clean; the rooms were large and comfortable (but the mattress slightly hard); most of the down sides that might have been expected of a smaller hotel such as limited variety of food didn’t actually arise. The only possible negative was that the hotel is located in a residential area, some distance from facilities such as shops etc - but that is a matter of personal preference. Overall this was an extremely enjoyable and modestly priced stay.
Stayed 5 nights in Nov 2024

8/10 Good

James

Affordable & Cheerful

I was looking all over Europe for a hotel that was by the beach, close to the airport, minimum 4 stars and affordable. I booked it with 3 days notice and as you can imagine in peak summer things get very expensive. This one fits the bill as the reviews seemed positive. I have to look at this review with one mind on the cost of the booking. With that in mind, I must say it was money well spent. Things I enjoyed. Overall very clean, decent facilities, has a spa and a gym (although small and consists of just a bench and weights, but a gym none the less), excellent location very close to the airport it's only 8 minutes away and you're close to the strip of Playa da Carmen and the beach. Nice pool that has unrestricted sun all day. Food is repetitive but overall quite tasty. Things that could be better. All inclusive drinks are very limited and the cocktails will not get you tipsy in the slightest, the alcohol they use is very weak. Also the snacks through the day are mostly limited to some nuts and pickles and every now and then they might put some pizza slices out. The pool is COLD even in peak summer. They also need far more sun loungers as you will struggle to get one if you're not out there before 11am. Entertainment, bless them they try their best but it's super cheesy and naff but I guess there's a charm in that. Overall I can't complain. I did enjoy my stay and it was great value.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing holiday just what we needed ,drinks could have been the real deal and not have to pay for branded alcohol, thats the only negative point ,otherwise all excellent friendly efficient staff and attentive . Excellent holiday . Thankyou
Stayed 7 nights in Apr 2024

10/10 Excellent

Sarah

Stayed 10 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful, All inclusive, Adult only hotel

Fabulous, short, all inclusive stay. Hotel is beautifully presented and well furnished throughout. Lots of, indoor, comfortable seating. Outside lots of sunloungers by the pool (disappointingly 'reserved' by towels from early in the morning) however lots of other areas of the hotel have loungers so never a problem getting one. Our room was the classic twin (wish they could find away of fixing the twin beds together) separate bedroom, sofa bed, and shower over bath. Lots of storeage and overall nice and spacious. Food was excellent, different, country based, theme every night. Good quality food, with lots of choice and friendly and happy staff. As well as breakfast, lunch and dinner in the restaurant, limited amount of snacks available in bar area. Definately consider staying again
Stayed 4 nights in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

s

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Truly not 4 star think before Booking

Defiantly would not stay again, Hotel lacked sufficient staff, only a mini bar 1 person ran the bar and reception,, No pool bar or snack bar, unless a tray of left over pastries from breakfast count and a self serve drinks machine? No second pool as advertised unless the small foot wash paddling pool counts less than 1.5m diameter. Reception staff rude and unprofessional. Entertainment was poor. Evenings entertainment was made up by the disgruntled guests forming their own groups which turned out to make a good thing out of a bad job. The hotel is no way a 4 star at best a good 2.5 star. Ok if you are looking for a cheap and cheerful break. I know a lot of people complained about the food as being repetitive but that is AI for you. Simon & Helen Lincolnshire
Stayed 6 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location - 5 mins to the beach Friendly staff - chef was friendly, peter the entertainment guy was lovely and made great suggestions on what to do Entertainment was good - karaoke, magic show and aqua fit Christmas dinner was absolutely delicious although the food on other days was disappointing All inclusive drinks included baileys and ice cocktails - very nice Bad points Beds - twin beds in all rooms which split apart - my baby kept falling through the gap. Was uncomfortable to sleep on 10 euro deposit for everything including remote control and extra key card Food was average at best - egg shells in scrambled egg. Too much fish not much choice of meats Food needs more seasoning and flavour
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were approachable and always happy to help with a smile .The apartment room were very nice and clean and the beds comfy. We had an excellent sea view and big balcony. Bar, restaurant and reception area all very clean . Food was excellent and there was always a good variety. All in all very enjoyable stay
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasure to find such a little gem. Staff excellent rooms spotless food very high quality. I would recommend this to anyone it was so nice were going back very soon. The only dislike was the piped music in the dinning room, not my taste but if that's all we can complain about then that's no reason to mark them down below excellent. Thank you all fir s wonderful weeks holidays.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very quiet street, this is a small hotel with good food and fantastic staff. My room was lovely and everything was spotlessly clean. I would definitely return here.
Stayed 7 nights in Feb 2019

10/10 Excellent

An

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hebben een heel aangenaam verblijf gehad. Mooi hotel, vriendelijk personeel, lekker eten en een goede locatie. Leuke sfeer en toffe animatie!
Stayed 4 nights in Jan 2025

6/10 Okay

Elke

Travelled with partner
Liked: Cleanliness, staff & service
Negativ: unattraktiver Essraum im Keller Negativ: sehr hellhöriges Appartement durch nicht schallisolierte Verbindungstür zum Nachbarappartement. Positiv: gute Qualität : Essen Positiv: nettes Personal
Stayed 14 nights in Feb 2023

10/10 Excellent

Alexander

Stayed 4 nights in Jan 2023

10/10 Excellent

Itxaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Antonio Gil Fierro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la comida,aunque no excesiva la variedad, estaba muy bien cocinada. Y por las noches es tematica,muy bien. Lo peor,por las tardes/noches había una chica de habla inglesa en la barra del bar,no entendia nada de español,no me parece bien que en tu pais no puedas hablar en tu idioma,tengas que dirigirte en inglés con ella,por ejemplo,pedimos un gin tonic y nos servia una cerveza,es un hotel en que si hablas en ingles no hay problema,pero para españoles no. La recepcionista de la tarde también hablaba solo en inglés .
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijk personeel, familiale sfeer door de beperkte schaal, zeer rustig en aangenaam in december. De all-inclusive biedt een zeer ruim buffet met dagelijkse variaties. Handdoeken worden officieel 2dagelijks ververst maar in ond geval gebeurde dat dagelijks. De bedden waren zeer ruim maar wel wat hard. Lichte lawaaihinder van de feestzaal na 23u op sommige dagen.Lichte geur van vochtigheid in kamer door gebrekkige ventilatie.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bij aankomst heel gastvrij ontvangen en bij vertrek zelfs uitgezwaaid! Ruime keuze aan eten en drinken en van goede kwaliteit. Kamers en faciliteiten ruim en schoon! Straat uitlopen en je staat op het strand👍
Stayed 3 nights in Dec 2019

10/10 Excellent

Giorgio, Italia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura moderna e ben tenuta, personale disponibile e gentilissimo,ottima pulizia sia nelle camere che negli spazi comuni. Probabilmente in futuro sarò nuovamente ospite di questa struttura. Una citazione particolare x lo chef "Pepe", x le ragazze Pilar e Asmara senza dimenticare il gioviale ragazzo al bar ed il fantasioso animatore.in conclusione un bravo a tutti.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super. Service top. Lage etwas ausserhalb von puerto del carmen aber in strandnähe
Stayed 5 nights in Nov 2019