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Hotel Le Bourgogne

3.0 star property

Photo gallery for Hotel Le Bourgogne

Terrace/patio
Daily buffet breakfast for a fee
Superior Double Room, Balcony
Point of interest
Lake view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is AU$195
includes taxes & fees
30 June - 1 July

Explore the area

View map
73 rue Nationale, Evian-les-Bains, Haute-Savoie, 74500
  • Place, Evian Casino
    ‪3 min walk‬
  • Place, Palais Lumieres
    ‪5 min walk‬
  • Place, Evian Thermal Spa
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪81 min drive‬

Room options

View all photos for Chambre Deluxe vue sur Lac ( Sans Balcon )

Chambre Deluxe vue sur Lac ( Sans Balcon )

Chambre Deluxe vue sur Lac ( Sans Balcon )

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk, a chair, a television, and a laptop.

Standard Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Chambre Deluxe vue sur Lac ( Avec Balcon )

Premium bedding, in-room safe, individually decorated

Chambre Deluxe vue sur Lac ( Avec Balcon )

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Lake View

  • Sleeps 2
  • Free Wi-Fi

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Evian-les-Bains

Hotel Le Bourgogne puts you in the heart of Evian-les-Bains, within just a 10-minute stroll of Palais Lumieres and Evian Thermal Spa. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a bar/lounge. .The restaurant, Restaurant Le Bourgogne, serves French cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights in the region of this 3-property class Evian-les-Bains hotel include Evian Masters Golf Club and Olympic Museum.

What's nearby

  • Evian Casino - 3 min walk - 0.3 km
  • Palais Lumieres - 5 min walk - 0.4 km
  • Evian Thermal Spa - 8 min walk - 0.7 km
  • Évian-les-Bains Port - 8 min walk - 0.7 km
  • Evian Masters Golf Club - 4 min drive - 1.8 km

Getting around

  • Evian-les-Bains (XEB-Evian-les-Bains Train Station) - 10 min walk
  • Geneva International Airport (GVA) - 94 min drive

Restaurants

  • ‪Couleur Café - ‬3 min walk
  • ‪Restaurant la Pizza - ‬2 min walk
  • ‪Luigi - ‬1 min walk
  • ‪Muratore - ‬3 min walk
  • ‪Restaurant la Baie d'Halong - ‬1 min walk

About this property

Hotel Le Bourgogne

There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, multilingual staff, and coffee/tea in common area are also featured at Hotel Le Bourgogne.

This 3-star Evian-les-Bains hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • 2 coffee shops
  • Built in 1870
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Le Bourgogne offers 30 accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

This Evian-les-Bains hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

View from property
Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel
Evian-les-Bains
  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 852 reviews
The price is AU$202
includes taxes & fees
30 June - 1 July
Zenitude Evian Les Terrasses du Lac, an Ascend Collection Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 16 per day; reservations required; discounts available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 14 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Bourgogne

Things to do

  • Bicycle storage
  • Piano

Family friendly

  • Baby toys
  • Children's toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1870
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 June 2026 to 18 June 2026 (dates subject to change).

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.00 per person
  • Nearby parking fee: EUR 16 per day (66 ft away)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Bourgogne Evian-les-Bains
Hotel Bourgogne Evian-les-Bains
Hotel Le Bourgogne Hotel
Hotel Le Bourgogne Evian-les-Bains
Hotel Le Bourgogne Hotel Evian-les-Bains

Frequently asked questions

What is the cancellation policy at Hotel Le Bourgogne?

Hotel Le Bourgogne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Le Bourgogne?

As of 29 June 2026, prices found for a 1-night stay for 2 adults at Hotel Le Bourgogne on 30 June 2026 start from AU$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Le Bourgogne?

The closest beach to Hotel Le Bourgogne is Excenevex Beach (18.3 km).

Is there a spa on site at Hotel Le Bourgogne?

No, there is no spa at this property. Evian Thermal Spa is a short 8-minute walk away.

What makes Hotel Le Bourgogne a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Le Bourgogne.

Does Hotel Le Bourgogne serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Le Bourgogne?

No, Hotel Le Bourgogne does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Le Bourgogne?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Le Bourgogne?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Le Bourgogne?

Cats and dogs are welcome at Hotel Le Bourgogne, with food and water bowls on offer.

Hotel Le Bourgogne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 117 reviews
Rating 8 - Good. 35 out of 117 reviews
Rating 6 - Okay. 18 out of 117 reviews
Rating 4 - Poor. 9 out of 117 reviews
Rating 2 - Terrible. 5 out of 117 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Great easy walking location to all restaurants, casino and the waterfront. Beds were a bit hard but was only there for 1 night.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as always

This is my second time staying here, and this time it was also ok. The room felt refreshed, and was comfortable, and clean. It suited my needs perfectly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and comfortable hotel in downtown Evian

Very clean and comfortable hotel with a really spacious room (especially for French standards) on the main street of Evian. 5min walk from the lake. Affordable price. Perhaps the best quality/price option in Evian.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Staff is very friendly.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central.

The receptionist on duty when I arrived was pleasant and gave me an upgrade Room was a good size with balcony and view to the lake. The breakfast was minimal and no one there or on reception, so couldn't ask how the drinks machine worked. Excellent location.Central to main shops and lake.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great and had a perfect view of the lake. The front desk person was friendly and helpful when we had questions. The nearby parking garage felt safe and was convenient.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Nice boutique hotel in excellent location. Spacious room with lake view. Bathroom with bidet. Breakfast can be improved.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities, room comfort

Very pleasant.

A very pleasant stay in a very convenient location of Evian. I stayed for a long weekend, and although the room was very nice, and I got a balcony, there was a bit of a stale smell in the bathroom, and although opening a window helped, it was not very handy being it was a bit cold. However the room was very nice, very comfortable and very clean.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed many times at this hotel but it seemed this trip every day something was off.
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

Jennie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very central location, and friendly staff. Beds was comfortable and we had air conditioning, ample towels, housekeeping every day, good shower pressure, however the furniture is dated, and we had a terrible smell from the sink in our bathroom and our bedroom door lock kept sticking. Overall, if you take the smelling drain issue out of the picture it was reasonable for the price, but the pictures look considerably better than it is.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Our room was clean and comfortable. The location is great! The morning and evening staff members were helpful, however, more often than not, the front desk was unattended. We waited, rang the bell and still no one came. Our safe was locked and unusable and we were promised someone would fix it. That never happened. The breakfast was okay, but tables weren’t cleaned so that new diners would have clean coffee cups or a set table at which to sit. Floor in dining area needed cleaning. House keeping came one day and not the next. No information and, when we requested towels, they were very rough and stiff. It was great to be able to eat breakfast early on our last day! Thank you!
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

annette

Liked: Cleanliness, staff & service
Pros:The staff (we met ) were very friendly and did their best to resolve problems. The beds were very comfortable and big for "twin" beds. The hotel is extremely well situated: It is near the lake, near to the town centre, source, funicular, church, tourist information centre, plenty of bars and restaurants etc Cons: Our key didn't work very well and we often had to leave our room open. The hotel seemed to only possess one key! If we did manage to lock it and took it with us, the chambermaid had no way of getting in.So no complementary coffees, milk etc left. All the safes weren't working so we were concerned about leaving passports, cash etc. The room didn't possess a fridge so we couldn't keep drinks cold. There was no Aircon (only an electric fan) so we had to keep a window open which meant we were woken early by the sound of the staff dragging the tables and chairs onto the terrace and people walking past on the pedestrian only street. The towels provided were stiff (not fluffy) and no bath/shower mat provided. There was nowhere to hang swimsuits or towels after a visit to the lido or beach. All the channels tuned in were in French so, although I could understand them as I speak French, my friend couldn't watch the news etc
The little beach on the lake within easy walking distance. The view of the pedestrianised street from our room.
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
*Beware!* The staff are wonderful, but the property manager was horrendous to deal with. The rooms themselves were falling apart although they looked nice at first glance. Our original room had no A/C so we were moved to an inferior room. (Refund for the difference was denied). While relaxing on the bed, the air vent cover in the bathroom came crashing down in the shower (thankfully we were not in it). Property manager insinuated we caused it. I’m 5’2 and my friend is also 5’2…. We could not have caused something well out of our reach to fall. In the evening of our first night there, the a/c began to drip. We notified Expedia, the property, and the staff. Nothing was done and the drip became puddles, soaking the towels we put at the front door under it. We left for a whole day and came back that evening to an even bigger puddle and strong drip. We couldn’t get through the threshold without getting wet. We felt the conditions were a health hazard and left the property. Neither Expedia nor the property would refund the nights we didn’t stay. Horrible experience!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service
Le personnel était courtois.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
Hôtel très bien situé, très bon rapport qualité prix. La chambre était spacieuse et bien pensée.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Marcel

Disliked: Property conditions & facilities, room comfort

Preiswert, aber mit Mängeln

Zimmer ziemlich einfach und abgenutzt. Zimmertür liess sich zudem nicht abschliessen. Im Treppenhaus stinkt es.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Déçu, trop cher pour ce que c'est !

En arrivant devant l'hôtel on est tout de suite déçu alors que le prix des chambres était le plus cher des 3* Petit-déjeuner facturé à 14€ alors que sur le site il est à 9€. Le buffet est comme le reste, en dessous des prestations attendues pour le prix !
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Sylvie

Déception

La réservation ne correspondait pas à ce qui nous a été attribués, nous avions réservé chambre avec balcon vue sur lac et nous avons eu une chambre qui sentait le retour d'égouts par la SDB, sans balcons, qui n'était pas prêté à notre arrivée 17h30.
Stayed 1 night in Sep 2025
Verified

8/10 Good

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon moment dans cet hotel.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

jinfu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务不错。门前没有一个可以停车可以下行李的地方，这不方便，当然如果没车的话，不存在这个问题了。房间还不错，也还安静。但房间门锁，必须从里用钥匙锁住。这不方便两个人分别出入。
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Hôtel sympathique agréable et calme.

L'hôtel est agréable et calme. La chambre très sympathique et propre. Directement au centre ville l'hôtel donne un accès immédiat aux rues pietonnes avoisinantes et au lac. Nous avons bien profité du balcon donnant sur la rue. Seuls point négatif. En cette période de canicule, un frigo dans la chambres aurait été fort utile et un debit d'eau supérieur dans la douche aurait été agréable. De meme que la pompe de relevage de la climatisation ne fasse pas une bruit répétitif toutes les 30 secondes. En dehors de ça, hôtel à recommander.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Véronique

Liked: Cleanliness, room comfort

Un vrai manque de services

Rapport qualité-prix très raisonnable pour Evian. Ma chambre était rénovée et plutôt bien équipée. En revanche, lors du check-in; on a tout simplement l'impression de déranger. La réceptionniste est plus occupée à bavarder avec une collègue qu'à s'occuper de ses clients. A noter également : le lundi le restaurant est fermé. Il n'est même pas possible d'avoir une boisson.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Marcel

Liked: Cleanliness

Generell eher dürftig für ein 3-Stern-Hotel

Das Zimmer war sehr laut, ich konnte kaum schlafen. Obwohl es an einer belebten Strasse ist, gibt es keine schalldichten Fenster. Außerdem ist es sehr ringhörig, man hörte praktisch alles von den Zimmern nebenan. Die Türen sind sehr unpraktisch, man kann sie kaum auf- oder zuschließen. Das Frühstücksbuffet ist sehr spärlich. Wenn man später frühstückt hat es kaum mehr etwas übrig.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre 11 au top Dame de l'accueil très gentille
Propre
De la fenêtre de la chambre
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Vincent

Disliked: Staff & service, property conditions & facilities, room comfort

FUYEZZZZZ CET HÔTEL

Je ne laisse jamais d’avis après mes très nombreux séjours. Je fais une exception : 1) cet hôtel NE DISPOSE PAS DE PISCINE (pourtant évoquée dans l’annonce). Nous l’avons découvert en arrivant Le patron nous a certifié que je me trompais jusqu’à ce que je lui montre l’annonce de son hôtel. 2) il m’a demandé si je voulais annuler et partir. J’avais fait 6 heures de routes … autre chose à faire que de chercher un nouvel hôtel. JE LUI AI PRÉCISÉ QUE JE ME PLAINDRAIS SIMPLEMENT A HÔTEL.COM 3) je viens d’appeler HÔTEL.COM qui me confirme que l’hôtel déclare bien une piscine sur son profil. Donc « erreur » (pour le dire pudiquement) de déclaration. 4) lors de mon séjour (certes court) j’ai eu une conversation avec une personne travaillant à l’hôtel, qui m’a confessé « vous n’êtes pas le premier à qui cela arrive et qui le dit. Le patron sait qu’il y a erreur de déclaration sur le site mais il ne fait rien » 5) HÔTEL.COM vient d’appeler l’hôtelier pour demander un remboursement partiel à mon égard => REFUS DE L’HÔTELIER. => l’HOTEL DE BOURGOGNE A EVIAN EST DONC GÉRÉ PAR UNE PERSONNE QUI MENT ET FAIT DE FAUSSES DÉCLARATIONS SUR LE SITE DE RÉSERVATION. PERSONNE QUI REFUSE PAR AILLEURS DE FAIRE UN REMBOURSEMENT PARTIEL (j’ai demandé 15% de la valeur du séjour). HÔTEL.COM a fait un geste commercial. FUYEZZZZZZZ CET HÔTEL qui par ailleurs est très sommairement meublé (très basse qualité).
Stayed 1 night in Jun 2025