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Hôtel du Palais de l'Isle

3.0 star property
Hotel with a bar, 3-minute walk to Lake Annecy

Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Daily buffet breakfast (EUR 15 per person)
Restaurant
Lake
Suite Empereur

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Housekeeping
The current price is AU$159
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Place, Palais de l Ile
    ‪2 min walk‬
  • Place, Annecy Castle
    ‪3 min walk‬
  • Place, Amours Bridge
    ‪5 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪42 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed

Room "Charme" with Double bed

8.0 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Empereur

Suite Empereur

Suite Empereur

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Duc

Suite Duc

Suite Duc

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • 20 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds

Room "Charme" with Twin beds

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
TV
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
TV
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Annecy

At Hôtel du Palais de l'Isle you'll be within steps of Prison d'Annecy and Church of St. Francis. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. .With a stay at this 3-property class Annecy Old Town hotel, you'll be 0.3 km (0.2 mi) from Lake Annecy.

What's nearby

  • Palais de l Ile - 2 min walk - 0.2 km
  • Notre-Dame-de-Liesse Church - 3 min walk - 0.3 km
  • Lake Annecy - 3 min walk - 0.3 km
  • Annecy Castle - 3 min walk - 0.3 km
  • Amours Bridge - 5 min walk - 0.4 km

Getting around

  • Annecy Station - 9 min walk
  • Chambery (CMF-Chambery - Savoie) - 38 min drive

Restaurants

  • ‪Café des Arts - ‬1 min walk
  • ‪Créperie Bretonne - ‬1 min walk
  • ‪La Galéjade - ‬1 min walk
  • ‪Chez Mamie Lise - ‬2 min walk
  • ‪Ô Savoyard - ‬1 min walk

About this property

Hôtel du Palais de l'Isle

Hotel with a bar, 3-minute walk to Lake Annecy
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Annecy hotel is smoke free.

  • 34 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hôtel ibis Annecy Centre Vieille Ville
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 894 reviews
The price is AU$142
includes taxes & fees
4 Jan - 5 Jan 2026
Hôtel ibis Annecy Centre Vieille Ville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Frequently asked questions

What is the cancellation policy at Hôtel du Palais de l'Isle?

Hôtel du Palais de l'Isle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel du Palais de l'Isle?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Hôtel du Palais de l'Isle on 4 Jan 2026 start from AU$153.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hôtel du Palais de l'Isle?

Yep, Hôtel du Palais de l'Isle is a short 18-minute walk from Plage de l'Imperial.

Does Hôtel du Palais de l'Isle serve breakfast?

Sure does, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hôtel du Palais de l'Isle?

No, Hôtel du Palais de l'Isle does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel du Palais de l'Isle?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 661 reviews
Rating 8 - Good. 236 out of 661 reviews
Rating 6 - Okay. 78 out of 661 reviews
Rating 4 - Poor. 26 out of 661 reviews
Rating 2 - Terrible. 15 out of 661 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff were amazing and Annecy is beautiful. Downside was the tiny lift and our room was very small as its shoe horned into the loft. Just wanted a shower and you have to kneel or sit in the bath to do so. That said breakfast was amazing and we were met with a smile.
Stayed 1 night in Aug 2025

10/10 Excellent

Jody, Roberts

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to be walking about town. Fun, unique hotel with clean comfort. Location, location, location is the number one thing. BUT, if you are a light sleeper it stays quite loud until 2-3AM. The window would need to be closed to eliminate noise. Wonderful stay, no true complaints.
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The canals are amazing and our hotel looked out on the Pallais de Ilse (hence the name)which is incredible.
Stayed 2 nights in Aug 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 404 is at the top of the hotel, and although fairly spacious, and has several conditions to consider: 1) room access requires going up/down its own flight of stairs, 2) due to sloping roof, it is difficult to stand up in the shower and the head of the bed being under the slope also requires care when getting in or out, 3) the only clothes storage is a cupboard with two shelves – no hanging spaces at all, 4) very dim lighting overall, with the only bathroom light being on one side of the mirror – not conducive to makeup or shaving, 5) space between the end of the bed and the wall is very tight. Breakfast buffet choices were limited, and seating can be an issue at times. On the plus side, electrical outlets were plentiful and well-located, the air conditioning worked well, there was a great view of the old city rooftops and the Palais de l’Isle on the river. Staff were friendly and helpful. The location is perfect for exploring Annecy. Taxis can come to the hotel only until 11 am. I would stay here again, but in a different room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Staff were fantastic. Bang in the middle of the old town but the glazing was good so we got to sleep OK. We parked at the town hall multi storey which was busy but not expensive, and only a five minute walk away. Recommended
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 4 nights in Aug 2025

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities

Ok- but not anymore than that

Good location with small room- however the view from the rooms was not pleasant
Stayed 1 night in Aug 2025

8/10 Good

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful beyond belief.

Had a lovely few days at this hotel, the room was clean & spacious overlooking the pedestrianised old town street. Can’t say what the breakfast was like as we ate out. Unfortunately we arrived when the road was closed to drop our bags from the car, but we were directed to the underground car park just across the road & parked there. The views & general vibe of Annecy is beautiful, the people were very friendly. My only regret was not swimming in the lake. We loved our time here & will return. Thank you Hotel du Palais de L’Isle staff.
Stayed 2 nights in Jun 2025

8/10 Good

Geniesheungyiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Rooms are clean and staffs are friendly
Stayed 1 night in Jul 2025

6/10 Okay

Crystal

Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly positioned to enjoy the sights of Annecy. Loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area is a bit small, so would not recommend to go there during busy hours. But other than that a very nice hotel, stylish -freshly renovated rooms, comfortable beds, amazing location
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, really friendly and helpful staff.
Stayed 1 night in Jul 2025

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Amenities
This hotels pictures over sell the property. I had a premium double room which turned out to be very small. It was hot with ineffective air con, cramped with minimal storage and no windows in the bathroom or toilet. Very central location but annecy is so small its uneccessary to be that central. The 2nd nights staff offered to move us but the other rooms were barely any different. From what i can tell the developers have put too many rooms in one building. Nice staff but cant reccommemd the hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Atul

Travelled with partner
Liked: Amenities, property conditions & facilities
This hotel is centrally located. Right in the middle of all the restaurants, shopping. It is also conveniently located for the lake and bike hire places. All within easy walking distance. The bus station is about 15minute walk. The room we were gicen (48) was small and it seemed there wasn't enough ventilation and felt a bit stuffy. So I opened the window to allow fresh air. Unfortunately the windowsill was full of pigeon droppings. This was the reason for the low score. This could have easily been cleaned. Allsaid, this is not a bad hotel for a couple of nights. Centrally located and convinient for sightseeing.
Stayed 2 nights in Jul 2025

6/10 Okay

barbara

Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location , comfy bed and good breakfast We loved both this hotel and Annecy so we will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Brent

Stayed 1 night in Jun 2025

10/10 Excellent

Clement

Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a room with a view of the rooftops and a little strip. It was lovely. Separate bathroom from shower was nice. The staff were helpful and they served an excellent breakfast with specialty coffees. Took care of my dietary needs (gluten and dairy intolerant) It was close to everything. Surrounded by canals and close to the lake.
Stayed 3 nights in Jun 2025

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a night before my flight to Nice. I loved that free breakfast came with my booking and it was delicious. I wasn’t too happy about the “luggage storage” being in the reception area where breakfast is served but my belongings were fine. My room was clean and I had a stunning view of the canal. Would stay here again!
Stayed 1 night in Jun 2025

6/10 Okay

Sanket

Travelled with family, Travelled with family and small children
Hotel located in the middle of the old city which is a tourist spot and gets very busy during the day. Check-in was easy. Staff was friendly. Sofa bed was already setup. They had a impressive European style breakfast spread with fresh fruit, yogurt, eggs, cheese, freshly baked baguette, waffle, pancakes. The room was small, corridors were small, elevator was tiny. We got woken up in the middle of the night by an alarm along with our neighbors. It was a pleasant stay nevertheless.
Stayed 1 night in May 2025

2/10 Terrible

Christine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is riddled with BLACK MOLD. Do not stay here! My infant son became ill and suffered respiratory issues after staying here. It was all through the grout and in every corner of the bathroom, I couldn’t even use the shower out of fear of getting sick. You can smell it in the room as well. I spoke to reception and they did not even offer me a new room (though this wouldn’t have made a difference - it is throughout the whole hotel). The property manager is refusing to address the issue and is ignoring communication from me and from Expedia as well. We had to cut our trip short and leave France early due to my son becoming sick from the mold. Do not risk your health and risk ruining your trip - stay somewhere else!
Stayed 5 nights in May 2025