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Fairmont The Norfolk

Norfolk Signature Suite with King Bed | In-room dining

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

4 July - 5 July

Explore the area

Harry Thuku Road, PO Box 58581, Nairobi, 00200

Place, University of Nairobi
‪1 min walk‬
Place, Kenya National Theatre
‪2 min walk‬
Place, Kenyatta International Convention Centre
‪18 min walk‬
Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
‪19 min drive‬

Room options

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Courtyard)

Exceptional

35 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Room, 1 King Bed, Non Smoking (Veranda)

Exceptional

35 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Room, 2 Single Beds

35 sq m
1 bedroom
Sleeps 3
2 Single Beds
Free Wi-Fi

Deluxe Room, 2 Single Beds

Garden view
35 sq m
1 bedroom
Sleeps 3
2 Single Beds
Free Wi-Fi

Deluxe Room, 1 King Bed

Exceptional

35 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Twin Room, 2 Single Beds

35 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Room, 1 Queen Bed

Very good

35 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

Norfolk Signature Suite with King Bed

Garden view
79 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Suite, 1 King Bed

40 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Junior Suite, 1 King Bed

Very good

79 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Superior Suite, 1 Queen Bed

74 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free Wi-Fi

Family Room, Multiple Beds

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds
Free Wi-Fi

Deluxe Family Room

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds
Free Wi-Fi

About the area

Nairobi

A luxury stay in the heart of Nairobi awaits you at Fairmont The Norfolk. You'll be 0.1 km (0.1 mi) from University of Nairobi and 1.6 km (1 mi) from Kenyatta International Convention Centre. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Pembo can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Lord Delamere Terrace, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and pool loungers as well as access to aerobics classes. 2196 square feet (204 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Nairobi Central hotel include Sarit Centre and Yaya Centre.

What's nearby

University of Nairobi - 1 min walk - 0.0 km
Kenya National Theatre - 2 min walk - 0.2 km
City Market - 8 min walk - 0.7 km
City Square - 17 min walk - 1.4 km
Kenyatta International Convention Centre - 18 min walk - 1.6 km

Getting around

Syokimau Station - 27 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 28 min drive

Restaurants

‪Sno-Cream (Kenya House) - ‬7 min walk
‪KBC bar (AFCO Base) - ‬4 min walk
‪Saapé - ‬7 min walk
‪Number 7 - ‬6 min walk
‪Debonairs Muindi Mbingu - ‬6 min walk

About this property

Fairmont The Norfolk

Fairmont The Norfolk offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 2196 square feet (204 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the luxury Fairmont The Norfolk. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

170 guestrooms or units

3 levels

2 dining venues

Conference rooms

2196 sq ft of conference space

204 sq. m of conference space

Built in 1904

Deli

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar or lounge

Bar by the pool

Swim-up bar

Fairmont The Norfolk offers 170 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pembo has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Pool
Spa
Parking included
Free Wi-Fi

includes taxes & fees

4 July - 5 July

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 30 for adults and KES 15 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Lord Delamere Terrace
Tatu Restaurant

Things to do

Fitness classes
Full-service spa
Health club
Outdoor pool
Playground
Sauna
Steam room

Family friendly

Children's games
High chair
In-room babysitting
In-room cot
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (2,196 square foot of space)
Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
High-pile carpet in room
Lift (120 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

100% renewable energy
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1904
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Mosquito nets
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

An early check-in fee will be charged

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately KES 30 for adults and from KES 15 for children
Airport shuttle fee: KES 8000 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses some geothermal energy

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairmont Norfolk

Fairmont Norfolk Hotel

Fairmont Norfolk Hotel Nairobi

Fairmont Norfolk Nairobi

Norfolk Fairmont

Fairmont Hotel Nairobi

Fairmont Hotel Norfolk

Fairmont The Norfolk Hotel Nairobi

Norfolk Hotel Nairobi

Norfolk Nairobi

Fairmont The Norfolk Hotel

Fairmont The Norfolk Nairobi

Fairmont The Norfolk Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Fairmont The Norfolk?

Fairmont The Norfolk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont The Norfolk?

As of 3 June 2026, prices found for a 1-night stay for 2 adults at Fairmont The Norfolk on 4 July 2026 start from AU$307, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont The Norfolk?

Yep, Fairmont The Norfolk has a free self car park and free valet parking.

Is there a spa on site at Fairmont The Norfolk?

Yep, Pembo is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Fairmont The Norfolk have a pool?

Fairmont The Norfolk has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Fairmont The Norfolk?

Fairmont The Norfolk features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fairmont The Norfolk a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont The Norfolk.

Is Fairmont The Norfolk family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as highchairs and childcare services in the guestrooms, it's no surprise that Fairmont The Norfolk is a hit with families.

Does Fairmont The Norfolk serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont The Norfolk?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Fairmont The Norfolk?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont The Norfolk?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Fairmont The Norfolk?

No, pets are not allowed.

Fairmont The Norfolk Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

13 Jan 2025

Excellent all round - especially the staff

Stayed 3 nights in Jan 2025

Verified

10/10 Excellent

Phil

28 July 2025

Guido

25 Feb 2026

7 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

Stayed 2 nights in Jul 2025

Fairmont The Norfolk

Photo gallery for Fairmont The Norfolk

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Courtyard)

Deluxe Room, 1 King Bed, Non Smoking (Courtyard)

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Veranda)

Deluxe Room, 1 King Bed, Non Smoking (Veranda)

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

View all photos for Norfolk Signature Suite with King Bed

Norfolk Signature Suite with King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

View all photos for Deluxe Family Room

Deluxe Family Room

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About the area

Nairobi

What's nearby

Getting around

Restaurants

About this property

Fairmont The Norfolk

Similar properties

Villa Rosa Kempinski

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Fairmont The Norfolk Reviews

Reviews

Wonderful