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Carlton Ambassador Hotel

4.5 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Photo gallery for Carlton Ambassador Hotel

Classic hotel entrance with a black metal canopy and lush greenery.
Classic design with a large bed, wooden wardrobe, and floral wallpaper.
Relax and socialize in our welcoming bar area with a central counter, comfortable seating, and a selection of wine and refreshments.
Relax in style amidst elegant decor, comfortable seating, and beautiful floral arrangements.
Relax on the charming outdoor café, surrounded by potted plants and umbrellas, with a view of the hotel's ornate façade.

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Room service
  • Breakfast available
The current price is AU$207
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Sophialaan 2, The Hague, 2514 JP
  • Peace Palace
    ‪7 min walk‬
  • Madurodam
    ‪3 min drive‬
  • Scheveningen Beach
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪37 min drive‬

Room options

View all photos for Room (Residence)

Room (Residence)

Room (Residence)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Royal Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the area

The Hague

A luxury stay in the heart of The Hague awaits you at Carlton Ambassador Hotel. Within a 20-minute stroll, you'll find Peace Palace and Mauritshuis. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The restaurant, Restaurant Sophia, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4.5-property class The Hague Center hotel, you'll be 1.9 km (1.1 mi) from Madurodam and 3.7 km (2.3 mi) from Scheveningen Beach.

What's nearby

  • Peace Palace - 7 min walk - 0.6 km
  • Mauritshuis - 14 min walk - 1.2 km
  • Madurodam - 3 min drive - 1.9 km
  • Scheveningen Pier - 6 min drive - 4.4 km
  • Scheveningen Beach - 6 min drive - 4.8 km

Getting around

  • The Hague Laan van NOI Station - 6 min drive
  • Voorburg 't Loo RandstadRail Station - 8 min drive
  • Schiphol Airport (AMS) - 33 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Sam Sam - ‬4 min walk
  • ‪Wicked Wines - ‬4 min walk
  • ‪La Passione - ‬4 min walk
  • ‪Coffeeshop Dizzy Duck - ‬5 min walk

About this property

Carlton Ambassador Hotel

Luxury hotel with 2 restaurants and 24-hour front desk
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Carlton Ambassador Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star The Hague hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 1860
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Carlton Ambassador Hotel offers 88 accommodations with minibars and a safe. Premium satellite televisions are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German

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voco The Hague by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 430 reviews
The price is AU$196
includes taxes & fees
17 Aug - 18 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)
  • Street parking available
  • Parking on site (EUR 25 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,767 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.50 for adults and from EUR 11.25 for children
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Frequently asked questions

What is the cancellation policy at Carlton Ambassador Hotel?

Carlton Ambassador Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carlton Ambassador Hotel?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at Carlton Ambassador Hotel on 3 Aug 2025 start from AU$185.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carlton Ambassador Hotel?

Yep, Carlton Ambassador Hotel has a self car park for EUR 25 per night. Onsite parking is limited.

Are there any beaches close to Carlton Ambassador Hotel?

The closest beach to Carlton Ambassador Hotel is Scheveningen Beach (3.3 km).

Does Carlton Ambassador Hotel serve breakfast?

You bet, buffet breakfast is served weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Carlton Ambassador Hotel?

No, Carlton Ambassador Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Carlton Ambassador Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Carlton Ambassador Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Carlton Ambassador Hotel?

No, only service animals are allowed.

Carlton Ambassador Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 448 reviews
Rating 8 - Good. 162 out of 448 reviews
Rating 6 - Okay. 28 out of 448 reviews
Rating 4 - Poor. 5 out of 448 reviews
Rating 2 - Terrible. 5 out of 448 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

I highly recommend this hotel. The staff was kind and helpful. The accommodations were clean and comfortable. Everything was perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet, large room( for Europe) with cumfortable bed. Hotel restaurant was good for dinner, restaurant area 2 blocks away. Close to tram and easy access to downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful place to stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamila, Oceanside

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old boutique hotel. Friendly staff, good food
Stayed 5 nights in Jan 2025

10/10 Excellent

m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Thyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Love it!

Beautiful hotel, comfortable beds, beautiful neighborhood. All the personal were friendly and helpful. Specially a girl from Venezuela. The night of the check in I got to borrow a charger for my phone because my luggage was delayed. I appreciated the kindness. I will definitely recommend this place… Sara from Miami
Stayed 1 night in Oct 2024

10/10 Excellent

mary

Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Stayed 2 nights in Jul 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disappointing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fouad

Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Yeshey

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Incredible stay as usual. Among the best hotel experiences.
Stayed 3 nights in May 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.
Stayed 1 night in May 2024

10/10 Excellent

JUANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid

Disappointed
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Facility and room was clean and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Fahed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.
Stayed 9 nights in Dec 2023

10/10 Excellent

Mitsuru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet place. The staff is very friendly and polite.
Stayed 1 night in Dec 2023

6/10 Okay

Anca

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice location but needs a renovation

Positives: - good location - nice period building - comfy bed - restaurant food is nice - polite reception staff Improvements: - rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom. - the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up. - would be nice to have a proper coffee - breakfast staff not easy to get hold off and always look confused - restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.
Stayed 4 nights in Jul 2023