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The Greenleigh, River Oaks, Autograph Collection

4.0 star property

Photo gallery for The Greenleigh, River Oaks, Autograph Collection

Terrace/patio
Property entrance
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Outdoor pool
Suite, 1 King Bed, Balcony, City View

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Parking available
  • 24/7 front desk

Explore the area

View map
2525 West Loop S, Houston, TX, 77027

Room options

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Grand Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Houston

The Greenleigh, River Oaks, Autograph Collection places you steps from Westheimer Road and within a short 5-minute stroll of River Oaks District. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class The Galleria hotel include MD Anderson Cancer Center and Toyota Center.

Getting around

  • Ensemble/HCC Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Steak 48 - ‬5 min walk
  • ‪Maggiano's - ‬10 min walk
  • ‪Bari - ‬5 min walk

About this property

The Greenleigh, River Oaks, Autograph Collection

As a guest of The Greenleigh, River Oaks, Autograph Collection, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The Greenleigh, River Oaks, Autograph Collection also features room service (during limited hours), express check-out, and a front desk safe. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

  • 312 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
The Greenleigh, River Oaks, Autograph Collection offers 312 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 38.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Derek Houston Galleria

Hotel Derek

Hotel Derek Houston Galleria

Derek Hotel Houston

Frequently asked questions

What is the cancellation policy at The Greenleigh, River Oaks, Autograph Collection?

The Greenleigh, River Oaks, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Greenleigh, River Oaks, Autograph Collection?

Yep, The Greenleigh, River Oaks, Autograph Collection has a self car park with in/out privileges for USD 30.00 per night. A self car park is also available, for a fee.

Is there a free airport shuttle available at The Greenleigh, River Oaks, Autograph Collection?

No, The Greenleigh, River Oaks, Autograph Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Greenleigh, River Oaks, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

The Greenleigh, River Oaks, Autograph Collection Reviews

Reviews

5.8
Rating 10 - Excellent. 230 out of 1000 reviews
Rating 8 - Good. 127 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 192 out of 1000 reviews
Rating 2 - Terrible. 281 out of 1000 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kelsey

Disliked: Amenities, property conditions & facilities
The shower didn’t work, no hot water, I paid a deposit November 8 & here it is December 7th still no refund. The transaction shows pending. They all act like they don’t know what’s what ! They use to be upscale now they are 1/10 highly do NOT recommend
Stayed 2 nights in Nov 2024

4/10 Poor

Nivash

Disliked: Cleanliness, amenities, property conditions & facilities
they're renovating and didnt say anything till i booked it. Then after i booked , sent and email saying its nonrefundable. lovely.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, room comfort
Hotel Derek is being closed down. And yet it is somehow still available to reserve? No amenities are available, there were hardly any workers, everything was dirty, it smelled so bad, there was a bandaid in the refrigerator, the bathtub would not drain. Everything was in terrible condition and it should not be available to guests.
Stayed 1 night in Nov 2024

2/10 Terrible

Janet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was out dated. The pictures did not represent the property. The pillows were hard and flat, the bed was hard. No stop or body wash. No black out curtains. Fridge in room didn't work. No amenities available, but they didn't email until it was too late to cancel. This was NOT a 4 star experience.
Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Business traveller
Disliked: Cleanliness

Hotel is about to shut down.

Hotel is about to shut down. In its last days and it was not good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Liz & Robert

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It is in such bad shape DO NOT STAY. Staff was so friendly but the place needs closed down! So MOLDY I got sick and no hot water unless you wait 15 minutes
Stayed 1 night in Nov 2024

2/10 Terrible

Terald

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Such a very nice hotel that needs renovation and take out the tubs. Looks 80 retro and way too dark in rooms and hallways. Exterior is very nice. Has plumbing issues also. No staff on duty.
Stayed 1 night in Oct 2024

2/10 Terrible

breenecia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t have anything good to say aside from they need to be closed until they fully renovate.
Stayed 2 nights in Oct 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness
It was in the perfect location. Clean facility but pillows could have been more comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort

Worst stay ever

Horrible, worst experience ever for a supposed luxury hotel, extremely upset with what I was charged I could gave stayed at a Holiday and had better room service, shower, toilet, elevator waa horrible and old.
Stayed 2 nights in Oct 2024

2/10 Terrible

Yves

Business traveller
Disliked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

kenton

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Henry

Stayed 1 night in May 2024

10/10 Excellent

stacy

Disliked: Cleanliness
Me and my went to have some alone time at the bar and pool which neither was available per the manager they have informed you guys of the amenities not being available for what i oaid i could have went somewhere where i get it all. Parking only had valet there wasnt any other option due to them closing in two weeks smh
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jeremy

Disliked: Amenities
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Stayed 1 night in Jul 2024

6/10 Okay

Kennidra

Travelled with group
Disliked: Amenities
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Holly

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Falon

Stayed 1 night in Aug 2024

4/10 Poor

Rodrigo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was no water (something about the city), the pool was closed (no notice while reserving). The great pictures of a lively bar/restaurant where fake (the bar/restaurant) was closed. Overall, the stay was OK, but far below what they promised and far below what one would expect for two hundred dollars per night.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! We missed a flight at IAH and booked Hotel Derek for the night The rate was $$$ parking. Upon arrival the parking garage was filthy and seemed very unsafe so we chose valet park. We also noticed that several guest seemed to be there on an hourly rate! When we entered the hotel a strong smell of gas or something was awful. We pre paid through Expedia or I would have demanded a refund. The room was filthy… dead roaches, non working bathroom door and just not clean. I know this hotel has been bought out, but they should close until the renovations are complete instead of advertising as a 3 star boutique hotel
Stayed 1 night in Jul 2024

2/10 Terrible

laquitta

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL PEOPLE. If you are out of towners and dont kno Im telling you now this property has went down tremendously. The area is great but the hotel is a BIG NO. The pictures shown are 15 plus years ago with the same dirty nasty furniture. The room furniture is torn up and worn down. I live here and didn't kno until after booking and checking in how poorly this hotel has went down and also closing down soon. I was able to get a refund rite away and book else where.
Stayed 2 nights in Jul 2024