Merciel Retreat & Resort

4.0 star property
Beachfront hotel with relaxing spa services

Choose dates to view prices

Photo gallery for Merciel Retreat & Resort

Outdoor pool, pool loungers
Property grounds
Junior Deluxe (Garden View)
Breakfast, lunch, dinner served; local and international cuisine
Reception
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Explore the area

Map
Ngapali Ma Zin Village, Thandwe
  • AirportThandwe (SNW)8 min walk
  • Popular LocationNgapali Golf Course3 min drive
  • Popular LocationNgapali Beach16 min drive
  • Popular LocationStanding Buddha18 min drive

Room options

Merciel Room (Sea View Bungalow)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Minibar
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Executive Deluxe (Partial Sea View)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Minibar
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Junior Deluxe (Garden View)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

About the area

Thandwe

At Merciel Retreat & Resort, you'll be 3.3 km (2.1 mi) from Ngapali Golf Course and 7.1 km (4.4 mi) from Ngapali Beach. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body treatments. The restaurant, Dining, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free English breakfast is offered between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 4-property class Thandwe hotel, you'll be 13.3 km (8.2 mi) from Standing Buddha.

What's nearby

  • Ngapali Golf Course - 3 min drive
  • Shwe Nan Taw Pagoda - 12 min drive
  • Shwe San Daw Pagoda - 12 min drive
  • Ngapali Beach - 16 min drive
  • Standing Buddha - 18 min drive

Getting around

  • Thandwe (SNW) - 1 min drive

Restaurants

  • Rainbow Bakery & Cafe - 10 min drive
  • Green Umbrella - 7 min drive
  • Enjoy Restaurant - 7 min drive
  • Sandy Beach - 6 min drive
  • Zaw II restaurant - 8 min drive

About this property

Merciel Retreat & Resort

Beachfront hotel with relaxing spa services
Merciel Retreat & Resort offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Merciel Retreat & Resort. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 4-star Thandwe hotel is smoke free.

  • 42 guestrooms or units
  • English breakfast (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Merciel Retreat & Resort offers 42 air-conditioned accommodations with minibars and a safe. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Thandwe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dining

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Merciel Retreat Resort Zi Phyu Kone
Merciel Retreat Resort Thandwe
Merciel Retreat Resort
Merciel Retreat Thandwe
Merciel Retreat
Merciel Retreat & Resort Hotel
Merciel Retreat & Resort Thandwe
Merciel Retreat & Resort Hotel Thandwe

Frequently asked questions

What is the cancellation policy at Merciel Retreat & Resort?

Merciel Retreat & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Merciel Retreat & Resort?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Merciel Retreat & Resort on 28 May 2024 start from AU$187.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Merciel Retreat & Resort?

Yep, Merciel Retreat & Resort has a free self car park.

Are there any beaches close to Merciel Retreat & Resort?

The closest beach to Merciel Retreat & Resort is Ngapali Beach (8.7 km).

Is there a spa on site at Merciel Retreat & Resort?

Yep, there is an onsite spa at Merciel Retreat & Resort. You'll enjoy services like body treatments.

Does Merciel Retreat & Resort have a pool?

Merciel Retreat & Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Merciel Retreat & Resort serve breakfast?

Sure does, free English brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Merciel Retreat & Resort?

Yep, there's a free airport shuttle that runs from 6:30 AM - 7:00 PM.

Is there a bar or restaurant at Merciel Retreat & Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Merciel Retreat & Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Merciel Retreat & Resort?

No, pets are not allowed.

Merciel Retreat & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 7 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wing Yan Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little lovely getaway with surprise!
wonderful retreat for us! Simple and nice setup with accessible beach not directly infront of the resort but on the right. (do visit the small beach store operate by the family with daughter, yummy BBQ prawn squid + coconut!) We got a wonderful surprise like the rest. Balloons and birthday cake was setup for us without notice! Simply lovely gesture! Only gribe is the hot water system is not equipped for the bath tub. Only manage to fill 20% with hot water and waited for 1 hour for the heater to heat up. By then, the water in the tub is cold. All 3 attempt to have a 50% filled tub is.......... ALL COLD ! And the in-house massage service... nothing to be fancy about. Anyway, both restaurant just outside the resort are great! K2 especially, very consistent in their food quality!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Situé à côté de l’aeroport Mais sans que cela soit gênant. Le personnel est charmant, le petit déjeuner très bien, mais l’hôtel a besoin d'être rafraîchi : piscine et forte odeur d’égout dans la sdbains.
Stayed 3 nights in Nov 2019

10/10 Excellent

Joël, Bordeaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proche de l'aéroport, une voiture de l'hôtel pour la liaison. Personnel très soigné et attentioné. Bel hôtel, chambre spacieuse.
Stayed 4 nights in Nov 2019

8/10 Good

Corinna

Liked: Staff & service
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, good located and clean...recomended
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel en bord de mer, calme, personnel très gentil et serviable, plage propre
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Das Hotel ist gut aber diverse Kleinigkeiten sollten renoviert werden.Das Personal ist sehr freundlich und hilfsbereit.Die Massage im Spa kann ich empfehlen.Das Frühstück ist nicht sehr reichhaltig.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

一部寂れた感が漂っていました
・空港からホテルまでは無料送迎バスで5分程度。事前に予約したがバスが来ておらずかなり待った。空港内に居た他ホテルのドライバーにお願いして、ホテルに電話してもらってバスに来てもらった。 ・レセプションから見るプールはとても開放的。だが、2個あるプールのうち、1個に水が入っておらず使えなかったので、寂れた感じだった。 ・海側にある1階の部屋周辺は草木が乾燥していて荒れているイメージがあった。2列ありホテルの間の中庭は整備されていた。 ・チェックインした部屋に蟻の巣があり、壁やテーブル等に蟻がたくさん居た。部屋の交換をお願いした。部屋に案内されたらすぐに蟻巣が無いか確認した方が良い。 ・Eバイクのレンタルは可能だが、お願いしてから用意されるまで時間が掛かる。ホテルを出て左側に5分ほど歩くとEバイクのレンタル店があるので歩いた方が早い。 ・部屋の清掃は毎日のはずだが、日によって夜まで清掃されない日があった。レセプションに言うと「清掃してほしいの?」と言われ、困惑した。 ・ベランダには洗濯物を干せるスペースが充分あるので助かった。 ・Eバイクで空港とは逆側に10分ほど行くと、ランドリー店があり、何でも1枚500チャットだった。 ・朝食はブフェで多くのメニューがあった。 ・海は岩が多いが、タイヤチューブを浮輪として使って遊べた。
Stayed 3 nights in Dec 2018