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Holiday Express & Suites Portales by IHG

2.5 star property
Hotel in Portales with free breakfast and fitness centre

Photo gallery for Holiday Express & Suites Portales by IHG

Free buffet breakfast
Exterior
Standard Room, 2 Queen Beds | Room amenity
Spa
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
The current price is AU$194
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
1901 W 2nd St, Portales, NM, 88130
  • Al Whitehead Field
    ‪8 min walk‬
  • Eastern New Mexico University
    ‪8 min walk‬
  • Blackwater Draw Museum
    ‪14 min walk‬
  • Clovis, NM (CVN-Clovis Municipal)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Portales

At Holiday Express & Suites Portales by IHG you'll be within just a 15-minute stroll of Roosevelt General Hospital and Eastern New Mexico University. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 15-minute walk of this Portales hotel include Roosevelt County Museum and Greyhound Arena.

What's nearby

  • Al Whitehead Field - 8 min walk - 0.7 km
  • Eastern New Mexico University - 8 min walk - 0.7 km
  • Blackwater Draw Museum - 14 min walk - 1.2 km
  • Rotary Park - 14 min walk - 1.2 km
  • Roosevelt County Museum - 15 min walk - 1.3 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanitos - ‬4 min drive
  • ‪Roosevelt Brewing Company & Public House - ‬2 min drive
  • ‪Something Different Grill - ‬2 min drive
  • ‪Pizza Hut - ‬3 min drive

About this property

Holiday Express & Suites Portales by IHG

Hotel in Portales with free breakfast and fitness centre
Holiday Express & Suites Portales by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. A vending machine, an arcade/games room, and laundry facilities are also featured at the business-friendly Holiday Express & Suites Portales by IHG. Self parking is free.

This Portales hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Games room or arcade
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Express & Suites Portales by IHG offers 65 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenity

Comfort Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 374 reviews
The price is AU$161
includes taxes & fees
28 Sept - 29 Sept
Comfort Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

What is the cancellation policy at Holiday Express & Suites Portales by IHG?

Holiday Express & Suites Portales by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Express & Suites Portales by IHG?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Express & Suites Portales by IHG on 14 Sept 2025 start from AU$193.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Express & Suites Portales by IHG?

Yep, Holiday Express & Suites Portales by IHG has a free self car park.

Does Holiday Express & Suites Portales by IHG have a pool?

Holiday Express & Suites Portales by IHG has an indoor pool.

Is Holiday Express & Suites Portales by IHG family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Express & Suites Portales by IHG is a hit with families.

Does Holiday Express & Suites Portales by IHG serve breakfast?

Yep, complimentary buffet breakfast is on offer at Holiday Express & Suites Portales by IHG.

Is there a free airport shuttle available at Holiday Express & Suites Portales by IHG?

No, Holiday Express & Suites Portales by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Express & Suites Portales by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Express & Suites Portales by IHG?

No, only service animals are allowed.

Reviews

Holiday Express & Suites Portales by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 346 reviews
Rating 8 - Good. 84 out of 346 reviews
Rating 6 - Okay. 36 out of 346 reviews
Rating 4 - Poor. 10 out of 346 reviews
Rating 2 - Terrible. 19 out of 346 reviews

Reviews

6/10 Okay

Jessica

Travelled with family
Disliked: Property conditions & facilities

Not as nice as it seems

I stayed in this hotel for one night while driving through the area. Our original room had an ac that wasn't working and had a puddle forming right next to it and the room didn't have a phone to reach the front desk. After getting switched to another room we found that the next room had a concerning dip in the bathroom floor giving the impression that there was damage in the floor beneath. There was also a splatter mark on the blinds of some kind of liquid. This room had a phone, but it didn't work. The bed was comfy and the breakfast was good, but this hotel seems to be lacking is general maintenance. When I spoke to the front desk at my departure the attendant offered no solutions, only acknowledgment.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean
Stayed 1 night in May 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
The young man at the front desk was very good. He made check in easy and when the tornado siren sounded he personally knocked on our door and told us what we needed to do.
Stayed 1 night in May 2025

10/10 Excellent

Alex, Sunny Isles Beach

Stayed 3 nights in May 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Dominic X, Fairacres

Stayed 2 nights in Mar 2025

10/10 Excellent

Clint

Stayed 1 night in Mar 2025

10/10 Excellent

david, Litchfield Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited our needs perfectly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rylie

Stayed 1 night in Feb 2025

8/10 Good

Fred

Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was not as clean as other holiday inn express hotels we have staying in, in the past. We needed more bath towels (only 2 in a room with 2 beds), they gave us pool towels. Indoor pool was cold. Hotel needs updated
Stayed 1 night in Nov 2024

10/10 Excellent

karen

Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Stayed 1 night in Oct 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Jeff, Corpus Christi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service our working elevator, staff not helpful
Stayed 3 nights in Oct 2024

2/10 Terrible

Virgilio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jared

Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels in the area.

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024