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Hacienda El Carmen Hotel & Spa

3.5 star property
Family-friendly hotel with full-service spa and free valet parking

Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Winery
Winery

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
The current price is AU$245
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750
  • Place, Teuchitlan Plaza
    ‪26 min drive‬
  • Place, Guachicmontones Interpretive Center
    ‪29 min drive‬
  • Place, Guachimontones Archaelogical Site
    ‪31 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Portable fan
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Courtyard view

Family Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

El Carmen

A family-friendly stay in Ahualulco de Mercado awaits you at Hacienda El Carmen Hotel & Spa. You'll be 11.6 km (7.2 mi) from Guachicmontones Interpretive Center. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Don Bocho, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to mini golf and a playground. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 8 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Ahualulco de Mercado hotel include Riviera Maya Golf Club and Teuchitlan Arches.

What's nearby

  • Teuchitlan Plaza - 26 min drive - 11.1 km
  • Teuchitlan Square - 26 min drive - 11.1 km
  • Teuchitlan Arches - 27 min drive - 11.5 km
  • Guachicmontones Interpretive Center - 29 min drive - 12.6 km
  • Guachimontones Archaelogical Site - 31 min drive - 13.4 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 78 min drive

Restaurants

  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Nautico - ‬11 min drive
  • ‪Restaurante Soky - ‬11 min drive
  • ‪Carnitas El Michoacano Ahl - ‬10 min drive

About this property

Hacienda El Carmen Hotel & Spa

Family-friendly hotel with full-service spa and free valet parking
Hacienda El Carmen Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Hacienda El Carmen Hotel & Spa. An airport shuttle (available on request) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Ahualulco de Mercado hotel.

  • 27 guestrooms or units
  • Conference rooms
  • Built in 1722
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hacienda El Carmen Hotel & Spa offers 27 accommodations with a safe and a hairdryer. This Ahualulco de Mercado hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11:00 AM for a fee: MXN 390 for adults and MXN 390 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Mini golf
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 1722
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 390 for adults and from MXN 390 for children
  • Airport shuttle fee: MXN 4500 per vehicle (return, maximum occupancy 10)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Frequently asked questions

What is the cancellation policy at Hacienda El Carmen Hotel & Spa?

Hacienda El Carmen Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda El Carmen Hotel & Spa?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hacienda El Carmen Hotel & Spa on 24 Nov 2025 start from AU$244.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda El Carmen Hotel & Spa?

Yep, Hacienda El Carmen Hotel & Spa has free valet parking.

Is there a spa on site at Hacienda El Carmen Hotel & Spa?

Yep, there is an onsite spa at Hacienda El Carmen Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Is Hacienda El Carmen Hotel & Spa family-friendly?

You bet! With amenities such as a playground, an arcade and on-site mini golf, it's no surprise that Hacienda El Carmen Hotel & Spa is a hit with families.

Does Hacienda El Carmen Hotel & Spa serve breakfast?

You bet, cooked-to-order brekkie is available daily from 8 AM to 11:00 AM.

Is there a free airport shuttle available at Hacienda El Carmen Hotel & Spa?

No, but there's an airport shuttle that runs from 6:00 AM - 8:00 PM on request for a fee.

Is there a bar or restaurant at Hacienda El Carmen Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hacienda El Carmen Hotel & Spa?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hacienda El Carmen Hotel & Spa?

No, pets are not allowed.

Reviews

Hacienda El Carmen Hotel & Spa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 264 out of 340 reviews
Rating 8 - Good. 54 out of 340 reviews
Rating 6 - Okay. 15 out of 340 reviews
Rating 4 - Poor. 4 out of 340 reviews
Rating 2 - Terrible. 3 out of 340 reviews

Reviews

10/10 Excellent

Valente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice historical and great service and great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet retreat in the countryside to get away of the everyday rush, no TV in the rooms, good WiFi, the personnel attentive, you feel at home since arrival!
Our room
Stayed 2 nights in Aug 2025

4/10 Poor

Yasmin

Travelled with partner
Disliked: Staff & service
The gate keeper makes you feel you are obligated to tip for any minor thing he does for you. They dont have a receptionist 24/7. The gate keepers sleep in the lobby. At 730am you hear the staff talking and making all kinds of noise.
Stayed 3 nights in Jul 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent relaxing hotel and spa. Great grounds beautiful attention to detail, my only sadness was the pool was closed during our stay :(
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful. It's been wonderfully restored and it was a delight to stay here. Make sure you stay more than one night, due to other parts of our trip we were only able to stay one night and didn't get to take full advantage of the property. Definitely leave time to explore the grounds. Our only disappointment about the facilities is that the outdoor pool and hot tub were closed even though it didn't say anything about it on the website and they didn't mention it to us (we were there in March).
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia, san fernando

Liked: Cleanliness, staff & service, property conditions & facilities
An annual visit for my family. Each visit better than the last.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la gente bien amable
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda El Carmen is a rare gem! an oasis of tranquility where time slows down, and every visit is more magical than the last. This was my third stay, and each time, the experience somehow becomes even more extraordinary. The property itself is breathtaking, a beautifully preserved masterpiece that transports you to another era. But what truly makes it unforgettable is the people. The owner personally connects with each guest, and the entire team embodies genuine warmth and impeccable service. It’s a level of hospitality that feels almost lost in today’s fast-paced world. Mornings are extra special with the sounds of the birds, horseback rides through the serene grounds, interacting with the donkeys and geese, and the stillness of nature around us. The spa is beyond indulgent, offering treatments that melt away stress in one sitting. And the food? Absolutely divine! Every meal is a masterpiece, showcasing the rich flavors of Mexico in the most exquisite way. Just over an hour from Guadalajara, this is more than a getaway, it’s a sanctuary! If you're searching for a place to truly unwind, recharge, and be immersed in authentic Mexican hospitality, look no further. Hacienda El Carmen is simply paradise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Stayed 2 nights in Dec 2024

8/10 Good

Veronique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda is a beautiful place but the food was very average. There were very few people there so the hacienda felt gloomy.
Stayed 3 nights in Dec 2024

10/10 Excellent

VALENTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sofia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adorable and unique. It was surrounded by beautiful antiques that took me back to yesteryear. The staff was exceptionally friendly and accommodating and we all had a magnificent experience at the health spa where we were treated like royalty. I will to return and stay at a different room every single time. Congratulations to the owners on such an exceptional property and unique surroundings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull
Stayed 1 night in Nov 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
This Hacienda is amazing, just what we were looking for! From the moment we were greeted till the time we left the whole staff was wonderful! Fabiola the server at the restaurant was so kind and wonderful. Gave us ideas of where to visit and was always so cheerful! If your looking for a quite area to relax this is the place! Can’t wait to come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful place!
Stayed 1 night in Aug 2024

6/10 Okay

Saul Ivan, Tlajomulco De Zúñiga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful Hacienda from the 16th century with a building from the 18th century. Very well kept and maintained, clean all around. However, expect a lot of critters since it is located in a rural area. Some staff were nice and others were indifferent and less helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I was in a movie, this property was awesome!
Stayed 2 nights in Jul 2024

6/10 Okay

Citlalli

Travelled with family
Liked: Amenities, property conditions & facilities
No les gustó que reservé en Expedia (mejor precio) y me cobraron extra a mi hija de 3 años,
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda el Carmen was the most beautiful experience I've had in any of my travels. Absolutely breathtaking!!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023

10/10 Excellent

MA MARTHA

Stayed 1 night in Sep 2023