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Hotel Chams

Property class: 4

Photo gallery for Hotel Chams

A modern hotel with a prominent "HOTEL CHAMS" sign, large glass windows, and a well-lit entrance area.
A grand staircase with ornate metal railings and red carpeted steps.
A modern hotel courtyard with a swimming pool, artificial grass, and wicker lounge chairs.
A modern hotel corridor with glass walls, a red carpet, and a curved ceiling.
A hotel entrance with a glass door, two potted plants, and a staircase leading to the lobby.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Av, Abdelkhalek Torres, Tetouan, 93040
  • Place, Saniat Rmel
    ‪3 min drive‬
  • Place, Mohammed V Avenue
    ‪8 min drive‬
  • Place, Tetuan Palace
    ‪8 min drive‬
  • Airport, Tetuan (TTU-Sania Ramel)
    ‪5 min drive‬

Room options

View all photos for Suite

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a window with curtains.

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

A hotel room with a large bed, two pillows, a striped blanket, and a nightstand with a lamp.

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Single Room

A hotel room with a large bed, two pillows, a striped blanket, and a nightstand with a lamp.

Standard Single Room

  • Garden view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Tetouan

At Hotel Chams you'll be within a 20-minute walk of Saniat Rmel and 3.2 km (2 mi) from Saidi Mosque. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own poolside bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available for free. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Tetouan hotel, you'll be 3.3 km (2.1 mi) from Ethnographic Museum and 3.5 km (2.2 mi) from Grande Mosquée.

What's nearby

  • Saniat Rmel - 3 min drive - 2.2 km
  • Mohammed V Avenue - 8 min drive - 4.0 km
  • Tetuan Palace - 8 min drive - 4.0 km
  • Hassan II Mosque - 9 min drive - 4.7 km
  • Medina of Tétouan - 10 min drive - 3.6 km

Getting around

  • Tangier (TNG-Ibn Batouta) - 78 min drive

Restaurants

  • ‪Caffè Vero - ‬17 min drive
  • ‪Cafe Al Amal - ‬4 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Fast Food Ayman - ‬3 min drive
  • ‪Blanco Riad - ‬5 min drive

About this property

Hotel Chams

Hotel Chams offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the pool bar. Free breakfast is served. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Chams. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tetouan hotel.

  • 75 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Chams offers 75 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Tetouan hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 500 per person
  • Rollaway bed fee: MAD 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 10 AM to 6 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Chams Tetouan

Hotel Chams

Chams Tetouan

Hotel Chams Hotel

Hotel Chams Tetouan

Hotel Chams Hotel Tetouan

Frequently asked questions

What is the cancellation policy at Hotel Chams?

Hotel Chams offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Chams?

Yep, Hotel Chams has a free self car park.

Are there any beaches close to Hotel Chams?

The closest beach to Hotel Chams is Cabo Negro Beach (8.5 km).

Is there a spa on site at Hotel Chams?

Yep, there is an onsite spa at Hotel Chams.

Does Hotel Chams have a pool?

Hotel Chams has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10 AM to 6 PM.

What makes Hotel Chams a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Chams.

Is Hotel Chams family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Chams is a hit with families.

Does Hotel Chams serve breakfast?

Sure does, complimentary buffet breakfast is on offer at Hotel Chams.

Is there a free airport shuttle available at Hotel Chams?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Chams?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hotel Chams?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Chams?

No, pets are not allowed.

Hotel Chams Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

emmet

Liked: Staff & service
Very helpful and friendly man at reception. Fast check in and check out. Hotel is very convenient for small airport nearby. Relaxed place, breakfast ok if very repetitive. Wifi good, shower good, nice balcony area, comfortable bed. Swimming pool seems to be more decorative than useable, i might not be correct here. Room a bit jaded and tired, light switches and furniture needs some attention.
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Le tarif est élevé pour un hotel de cette qualité. Petite chambre, la propreté laisse à désirer. Aucune insonorisation.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Morgane

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

!!

Hôtel bien situé avec des restaurants autour.. petit déj varié, personnel serviable.. seule bémol l'hygiène de la chambre poil cheveux odeur de WC a notre arrivée.
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

Josee

Liked: Staff & service
Disliked: Property conditions & facilities
First, the staff was amazing and very very friendly. If you needed help, they were extremely quick in responding. That was the best part of the stay. The bfast was ok tasting. As for the rest, the hotel and especially the rooms needs an upgrade. There wasn’t one piece of furniture in the room that wasn’t visibly distressed.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Abdellatif Guelzim et Hakima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply the best in Tetouan. The ammenities and services are second to none and the staff is just amazing. I highly recommend Mr. Jamal at the front desk. He is very polite, professional, and very knowledgeable. He definitely knows the true meaning of customer service and he goes above and beyond to make sure his clients are satisfied. Great job guys, keep up the great work!
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, propreté et personnel au petit soin J’hésiterais pas a y revenir une prochaine fois
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très correct et conforme à la description. Rien à signaler de particulier concernant cet hôtel
Stayed 4 nights in Nov 2018
Verified review

6/10 Okay

matiti

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

hotel comodo pero mal administrado.

Todo complicado en el hotel: falta de profesionalismo y de personal capacitado. recepcion : no tienen tu reserva expedia y te la piden constantemente, como si no le hubieran apuntado El personal no entiende bien ni espanol, ni francés ni inglés. Poe ejemplo, pedimos 3 cervezas en room service y nos trajeron...2 toallas para el cuarto de banho. la ley seca, no es problema : lo sabemos, forma parte de la cultura local y es normal. pero que el personal no entienda los idiomas no lo es. Llamada Wake Up . se equivocaron ambos dias de una hora. Personal mal o no capacitado, nada eficaz, lento, que no parece profesional. Olores horrorosos a pescadoque parecen venir de una fàbrica de conservas de sardina, o secadora de pescado, o incineraciòn de deshechos de las mismas. Muy desagradable. Prestaciones MUY MEDIOCRES para el precio, nada barato. No recomendarìa ese hotel. gracias por tomar nota.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Hotel propre et accueillant !

De passage à tetouan, bon hôtel dans l'ensemble. Quelques points à améliorer: Éclairage un peut léger . Salle de bain sombre et peut pratique.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está bastante bien. Relativamente nuevo, habitaciones no muy grandes pero correctas. Este y el de al lado son los mejores de Tetuan.
Verified review

8/10 Good

Lamzaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Verified review

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bof

Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Leila

Disliked: Property conditions & facilities, room comfort
Verified review

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice