4/10 Poor
Jill B.
18 May 2026
Liked: Cleanliness
Would NOT stay at a location that used the Outpost Property Management Company again.*Directions to the unit were useless. The building address and Letter (Bldg A) were not on the building. We arrived at midnight (two women) called for clearer directions and was told I will send them to you, the before I could ask which building on the road it was, they hung up on me. Directions received were the same ones I had which did not help. I had to walk around randomly into dark buildings with no identifying marks and go in dark garages to see if it was the right building, opening doors I had no idea where they went or if they belonged to someone and go in dark garages to see if it was the right building. Ultimately, I found the sign to the building INSIDE the garage.*The door code we were given was WRONG, when calling them back they wouldn't answer & only texted after THREATING to charge back the cost if I had to get a hotel, then they sent me the right code.*They were doing construction on the building and had equipment all over so you couldn't park at times. They left equipment lying on the walkways which was hazardous for my sister who is undergoing chemo treatments.*No hot water and was told we will get it fixed in a couple of days!*Did NOT notify us upfront the road to Grand Teton would be closed, only reason we chose this unit was location, DID NOT say that they would be doing construction on the unit. Which included covering all windows with plastic!
Jill B.
Stayed 4 nights in May 2026