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Best Western Ferrat

Property class: 4

Photo gallery for Best Western Ferrat

A modern hotel kitchen with a long counter, coffee machine, and various food items.
A modern lobby with a wooden wall, seating area, and a reception desk.
A modern building with a mix of glass and metal facades, large windows, and a flat roof.
A modern lobby with a wooden partition, seating area with chairs, and a wall with a geometric light feature.
A hotel room with two beds, a large window, and a breakfast tray on the bed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Business services
The current price is AU$101
8 Nov - 9 Nov

Explore the area

View map
JUAN REUSCH 445, Temuco, 4780000
  • Place, Casino Dreams Temuco
    ‪4 min walk‬
  • Place, Temuco Shopping Mall
    ‪9 min walk‬
  • Place, Temuco Catholic University
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a TV, a bedside table with a lamp, and a telephone.

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a small desk, and a view of the city through the window.

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, mirror, wardrobe, and a small kitchenette.

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Temuco

At Best Western Ferrat you'll be within a 20-minute stroll of Temuco Shopping Mall and German Becker Municipal Stadium. Highlights at this hotel include free weekday breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. On weekday mornings free buffet breakfast is offered between 7:00 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class Temuco hotel include Temuco Catholic University and Cerro Ñielol.

What's nearby

  • Casino Dreams Temuco - 4 min walk - 0.4 km
  • Temuco Shopping Mall - 9 min walk - 0.8 km
  • German Clinic of Temuco - 16 min walk - 1.4 km
  • German Becker Municipal Stadium - 4 min drive - 1.7 km
  • Temuco Catholic University - 5 min drive - 2.3 km

Getting around

  • Padre Las Casas Station - 15 min drive

Restaurants

  • ‪Cassis - ‬11 min walk
  • ‪Cafetería Marriet - ‬9 min walk
  • ‪Fresa - ‬9 min walk
  • ‪Papa John's - ‬3 min walk
  • ‪El Bajón de Torremolinos - ‬5 min walk

About this property

Best Western Ferrat

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Ferrat. Free self parking is available.

This 4-star Temuco hotel is smoke free.

  • 88 guestrooms or units
  • 8 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Ferrat offers 88 air-conditioned accommodations with complimentary bathrobes and a hairdryer. 42-inch Smart televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • Lift

More

  • 8 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
  • Maximum 1 (weight limit: 18 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Frequently asked questions

Is parking available at Best Western Ferrat?

Yep, Best Western Ferrat has a free self car park.

How much does it cost to stay at Best Western Ferrat?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Ferrat on 8 Nov 2026 start from AU$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ferrat serve breakfast?

You bet, free buffet brekkie is served on weekdays from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Best Western Ferrat?

No, Best Western Ferrat does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Ferrat?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Ferrat?

Check-in begins at 3 PM. Check-out time is noon.

Best Western Ferrat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 238 reviews
Rating 8 - Good. 45 out of 238 reviews
Rating 6 - Okay. 11 out of 238 reviews
Rating 4 - Poor. 4 out of 238 reviews
Rating 2 - Terrible. 8 out of 238 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Extremely well managed and service provisions by hotel personnel. A 100%
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, quiet and clean.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff! Good breakfast, and clean rooms
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌟🌟🌟🌟🌟 An Absolutely Perfect Wedding Stay! I cannot recommend this hotel enough! I traveled all the way from the US to Chile for my wedding, and from the moment we arrived, the experience was absolutely seamless—it truly felt like a home away from home, but with five-star luxury. I stayed in a Superior Room, and it was exceptional. Because I was getting my wedding hair and makeup done in the room, space and lighting were incredibly important to me. The room delivered perfectly with massive, stunning mirrors, huge windows that let in beautiful natural light, and plenty of closet space to keep everything organized and pristine. It was fully loaded with every amenity we could possibly need. To top it all off, the hotel surprised us with champagne and chocolate-covered strawberries to celebrate our big day, which was such a thoughtful and elegant touch. The breakfast each morning was also excellent, with a wonderful variety and top-tier quality. If you are looking for a flawless stay with incredible service, beautiful rooms, and staff that truly care about making your moments special, this is the place. Thank you for making our wedding trip so unforgettable!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we need.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was really surprised 👍

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Strong cigarette smell in hotel room
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Amenities
.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena experiencia, recomendado 10 de 10
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el desayuno se deberían ofrecer quesos regionales
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rico Hotel siempre me quedo en mis viajes a Temuco, sugiero la habitacion mas grande es muy comoda
Stayed 1 night in Apr 2026