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SureStay by Best Western Smithers

2.0 star property
Hotel with free breakfast, 5-minute walk to Bulkley Valley Museum

Photo gallery for SureStay by Best Western Smithers

Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)
Property amenity
Free daily continental breakfast
Reception
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Parking included
The current price is AU$151
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
3984 BC-16 W, Smithers, BC, V0J 2N0
  • Place, Bulkley Valley Museum
    ‪5 min walk‬
  • Place, Smithers Golf & Country Club
    ‪2 min drive‬
  • Place, Smithers Par 3 & RV
    ‪4 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette (with Single Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Kitchenette (with Single Sofabed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchen (Dining Table;Full Kitchen)

Suite, 1 Bedroom, Non Smoking, Kitchen (Dining Table;Full Kitchen)

Suite, 1 Bedroom, Non Smoking, Kitchen (Dining Table;Full Kitchen)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Kitchen (Full Kitchen)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

Family Suite, Multiple Beds, Non Smoking, Kitchenette

Family Suite, Multiple Beds, Non Smoking, Kitchenette

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
Private bathroom
  • Sleeps 6
  • 3 Queen Beds

About the area

Smithers

SureStay by Best Western Smithers places you in the centre of Smithers, within just a 5-minute stroll of Bulkley Valley Museum and within 30 minutes of Smithers Golf & Country Club. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Smithers hotel, you'll be 2.3 km (1.4 mi) from Ski Smithers and 3.9 km (2.4 mi) from Smithers Par 3 & RV.

What's nearby

  • Bulkley Valley Museum - 5 min walk - 0.4 km
  • Smithers Golf & Country Club - 2 min drive - 2.1 km
  • Ski Smithers - 3 min drive - 2.0 km
  • Smithers Par 3 & RV - 4 min drive - 4.0 km
  • Panorama T-Bar Ski Lift - 39 min drive - 25.4 km

Getting around

  • Smithers Station - 15 min walk
  • Smithers, BC (YYD-Smithers Regional) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Bulkley Valley Brewery - ‬9 min walk

About this property

SureStay by Best Western Smithers

Hotel with free breakfast, 5-minute walk to Bulkley Valley Museum
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay by Best Western Smithers also features a vending machine and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this Smithers hotel.

  • 61 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
SureStay by Best Western Smithers offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

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  • Parking included
  • Free WiFi
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3.8 out of 5, Good, 531 reviews
The price is AU$157
includes taxes & fees
14 Nov - 15 Nov
Sandman Inn Smithers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room microwave
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capri Motor inn Smithers
Capri Motor Smithers
Capri Motor inn Hotel
Capri Motor inn Smithers
Capri Motor inn Hotel Smithers

Frequently asked questions

Is parking available at SureStay by Best Western Smithers?

Yep, SureStay by Best Western Smithers has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay by Best Western Smithers?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Smithers on 10 Nov 2025 start from AU$151.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Smithers serve breakfast?

You bet, free continental breakfast is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at SureStay by Best Western Smithers?

No, SureStay by Best Western Smithers does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay by Best Western Smithers?

Yep, you can grab a meal at SureStay by Best Western Smithers's onsite restaurant.

What time are check-in & check-out at SureStay by Best Western Smithers?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

SureStay by Best Western Smithers Reviews

6.8

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 122 out of 566 reviews
Rating 8 - Good. 178 out of 566 reviews
Rating 6 - Okay. 129 out of 566 reviews
Rating 4 - Poor. 64 out of 566 reviews
Rating 2 - Terrible. 73 out of 566 reviews

Reviews

6/10 Okay

harpreeti

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall it wasn’t too bad but It’s undergoing renovations and it’s quite filthy and unsafe at the moment. We kept scraping ourselves from the undone panelling along around the floor and metal popping out of the bed base. The breakfast was nice and the staff was friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Diana

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The motel name is not Capri, the sign says SureStay, the sign is barely lit, needs some new bulbs, the place is undergoing renovations, the doors to the parking lot aren’t secure, anyone could walk in. We had the family room with 3 beds which was really great for 3 kids but no dishes or washing supplies for the kitchenette. Paid $135 for the night but if I had known what the property was like I wouldn’t have paid more than $90.
Stayed 1 night in Aug 2025

10/10 Excellent

JAMIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

Shaun

Disliked: Staff & service, property conditions & facilities
Horrible experience
Stayed 2 nights in Jul 2025

6/10 Okay

Corey

Stayed their twice in
Stayed 1 night in Jul 2025

6/10 Okay

Zacharias

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Emily

Disliked: Property conditions & facilities
It was difficult to find Capri as there were no signs. We went door to door to hotels to find it. The room was fine - under construction, but three beds which was nice. Breakfast was frustrating - coffee machine rebooting....pancake machine not working.
Stayed 1 night in Jul 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty run down. AC did not work but staff quickly responded helpfully. The room was in fair condition. There was grab and go breakfast with limited option. Upside: opens at 5 am and good coffee machine.
Stayed 1 night in Jul 2025

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Cyrus

Stayed 1 night in Jul 2025

8/10 Good

Janice

Travelled with group
Liked: Cleanliness
It would have been nice to know the name of the hotel (and sign) changed - we had to go in and ask if we found the right place
Stayed 1 night in Jul 2025

2/10 Terrible

Chantel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was the final straw.

This was an overnight with my husband and Pomeranian dog. I’ve stayed here on and off for a while but the previous stay was unpleasant and this last visit was the worst. There were questionable brown stains on the bathroom floor around the toilet, the beds were not on a bed frame, and the outside could be see through the crack of the AC. The hotel is supposed to be undergoing renovations however with the broken towel bar in the bathroom (no picture) and the multiple grossness of the room this will be a no go for me.
On the wall as soon as you walk into the room.
On the right side of the toilet directly across from the tub.
Stain at the base of the toilet. (From of toilet)
Stain to the left of the toilet.
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economy price but experience below low

For the price I expected a basic accomodation. But this did not even meet that level of expectation. Renovations were going on as the motel has been bought out. So maybe things will improve in the future. The room was very stuffy and AC did not work. The tv reception was ghosting with double images. Wifi was so slow I was unable to call up emails. Most disappointed was the lack of interest or friendliness of the staff. My phone was briefly misplaced in the morning and I retraced my steps back to the room. When I went to the front desk to inquire if it had been turned in the only response was "lots of people around, probably it has been stolen". They did not even offer to take down my information incase it was turned in. Luckily I found it in the parking lot it had dropped from a bag carrying items. Sometimes a little empathy goes a long way when people are stressed. I, however, was met with indifference.
Stayed 1 night in Jul 2025

6/10 Okay

Jasmine

Travelled with family, Travelled with partner
Liked: Amenities
Unfortunately, our stay at the Capri Motor Inn wasn’t the best experience. I had booked a double queen room for four people, but we were initially given a single queen. When I brought it to the front desk's attention, they corrected it... but the new room felt noticeably less cared for. It had a strong, unpleasant smell (possibly from something left in the fridge), and nothing in the room was plugged in. It gave the impression that it hadn’t been used or maintained in quite some time. I appreciated that the staff addressed the issue quickly, but overall the room didn’t feel clean or welcoming.
Stayed 1 night in Jul 2025

6/10 Okay

Savannah

Disliked: Property conditions & facilities
Outdated furniture and bedding. Carpet was old and rough. Continental breakfast was decent, basic options only (no eggs, bacon, pancakes. Only hot and cold cereal, fruit,
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Liked: Amenities
Decent prices
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert, Spruce Grove

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2025

6/10 Okay

Esther

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in, the first room was not made up, so they had to change our room.
Stayed 1 night in Jul 2025

2/10 Terrible

Sherida

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They gave us a room that appeared to be in the middle of a renovation. Fresh taping and mudding on the walls. The AC didnt work, the screen in window was broken. It was so hot and smelled like renovations. Had a terrible sleep. Told the front desk in the morning, and he didn't care. Just asked if I wanted a receipt. Continential breakfast pancake machine was in desperate need of a cleaning as it kept jamming up and produced very tiny pancakes. The other option was 4 pieces of bread available. So we just ended up going to the Tims next door. Would not stay here again, nor recommend to anyone.
Stayed 1 night in Jul 2025

8/10 Good

Brian E.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service
It is a good motel, clean, comfy beds, great for the price and next to the Highway 16. It accepts pets.
Stayed 1 night in Jul 2025