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Casa Sierra Alta

3.0 star property

Photo gallery for Casa Sierra Alta

Courtyard
Flat-screen TV
Interior
Sicilia | Living area
Palermo

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
The current price is AU$67
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Place, Casa Humboldt
    ‪2 min walk‬
  • Place, Santa Prisca Cathedral
    ‪3 min walk‬
  • Place, Borda Square
    ‪3 min walk‬

Room options

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9.0 out of 10
Wonderful
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About the area

Taxco

Casa Sierra Alta puts you in the heart of Taxco, within steps of Casa Humboldt and Casa Borda Cultural Center. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services and tour/ticket assistance. Additionally, you'll find a microwave in a common area and a fridge in a common area. Local cuisine breakfast is available on weekdays between 9:00 AM and noon and on weekends between 9:00 AM and noon. .In proximity to this 3-property class Del Ex Convento hotel you'll find Tequesquitengo Lake.

What's nearby

  • Casa Humboldt - 2 min walk - 0.2 km
  • Santa Prisca Cathedral - 3 min walk - 0.3 km
  • Borda Square - 3 min walk - 0.3 km
  • Casa Borda Cultural Center - 3 min walk - 0.3 km
  • Silver Museum - 3 min walk - 0.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 167 min drive

Restaurants

  • ‪Central Café - ‬1 min walk
  • ‪Casa Santa Lucía - ‬1 min walk
  • ‪La Bendita - ‬2 min walk
  • ‪Restaurante La Parroquia - ‬3 min walk
  • ‪Hotel Agua Escondida - ‬2 min walk

About this property

Casa Sierra Alta

As a guest of Casa Sierra Alta, you'll find an outdoor pool, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. Casa Sierra Alta also features tour/ticket assistance, dry cleaning/laundry services, and a communal living room.

This 3-star Taxco hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Casa Sierra Alta offers 11 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.

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The price is AU$114
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 22 2026 to February 21 2028 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards and cash.

Property is also known as

Casa Sierra Alta Hotel

Frequently asked questions

What is the cancellation policy at Casa Sierra Alta?

Casa Sierra Alta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Sierra Alta?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Casa Sierra Alta on 26 Mar 2026 start from AU$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Sierra Alta have a pool?

Casa Sierra Alta has an outdoor pool.

Does Casa Sierra Alta serve breakfast?

Yep, local cuisine brekkie is on offer on weekdays from 9:00 AM to noon and on weekends from 9:00 AM to noon. Please note that breakfast will unavailable between February 22 2026 and February 21 2028 (subject to change).

Is there a free airport shuttle available at Casa Sierra Alta?

No, Casa Sierra Alta does not offer an airport shuttle service.

What time are check-in & check-out at Casa Sierra Alta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Sierra Alta?

No, pets are not allowed.

Casa Sierra Alta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 73 reviews
Rating 8 - Good. 17 out of 73 reviews
Rating 6 - Okay. 9 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025

10/10 Excellent

Destiny, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025

8/10 Good

Santiago

Liked: Cleanliness, staff & service
La habitación era muy amplia y comoda. Solo necesita más atención en los detalles de limpieza.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eldi Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

10/10 Excellent

Armando

Stayed 2 nights in Nov 2025

4/10 Poor

Roberto

Disliked: Cleanliness, amenities, property conditions & facilities
El chaval que me atendió horrible,las duchas podías nadar no corría el agua,la cocina un asco alguien comía y dejaba todo sucio platos y sartenes de un día para otro,el dormitorio no tenía luz eléctrica suficiente
Stayed 2 nights in Nov 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Si. Todo hasta ahorita muy bien.
Stayed 2 nights in Nov 2025

6/10 Okay

Ana Sofía

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Me hospedé en una habitación compartida, entonces se debería de poner mayor cuidado en la limpieza, lamentablemente en el tiempo que estuve nunca limpiaron el baño, creo que se debería de poner mayor atención en eso, y más cuando es un baño que ocupan varias personas. De ahí en fuera el lugar es muy bonito y mi estadía fue cómoda
Stayed 2 nights in Nov 2025

6/10 Okay

dalia ivonne

Liked: Cleanliness, staff & service
Respetat las areas de habitaciones hacen denaciafo ruido con música y películas que proyectan en area de alberca , tanto de día como de noche hay ruido y muy fuerte, entra demsusda luz no se puede descansar otraa observación es que
Stayed 2 nights in Nov 2025

6/10 Okay

Erandy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
En mi estancia pregunté que por dónde se subía a la terraza y me dijeron que esa solo era para departamentos privados, pero en ningún lado mencionan esto, además de que yo pregunté si tenían algún paquete de cena romántica y me dijeron que si, que incluía 3 horas de terraza, entonces, si el departamento es privado ¿cómo ofrecen este servicio? ¿Qué pasa si contrato este servicio y el departamento está ocupado? Otra cosa, no había agua caliente, fui a decirle al chico que estaba ahí (la verdad ya con mala actitud de mi parte) me comentó que había que esperar unos minutos, cosa que no, me solucionó diciéndome que subió la temperatura del boiler, y en efecto, esto hizo que el agua saliera más caliente, ahora el problema fue que de la regadera salía un chorrito de agua, para que saliera bien tenías que abrir el agua fría, pero si abrías el agua fría ya no tenías agua caliente, además de que las llaves no funcionan de manera adecuada entonces bañarme fue todo un tema. En general la habitación estuvo cómoda, mi tema fue el del agua ya que no es una habitación barata como para tener estos temas y la publicidad engañosa respecto a la terraza. Vi malos comentarios, pero también buenos, por lo que opté por darles una oportunidad y no me fui del todo satisfecha con mi estancia ahí.
Stayed 1 night in Nov 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es que las terrezas no estan disponible
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service
Stayed 9 nights in Sep 2025

4/10 Poor

Iris

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025

4/10 Poor

América

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edgard Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025

10/10 Excellent

MARIBEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada, sus escaleras de la calle muy muy sucias
Stayed 2 nights in Apr 2025