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4.3 out of 5

"Great property right at the beach! Very friendly management. Loved every second there and would definitely go back. " More

By a verified traveller on Sat 13 Jun 2020

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Hotel Description

Serenity Diamond Beach places you steps from Seashells Beach and within a 15-minute stroll of Diamond Beach. Highlights at this beach property include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a DVD player, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A hair dryer, an iron/ironing board, and free toiletries are also available. Housekeeping is available on request.

This smoke-free apartment building offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include spa services and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Diamond Beach property include Khappinghat Nature Reserve and Khappinghat National Park.

2 Bedroom Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$216* Per night/room 20 Aug. - 21 Aug.

2 Bedroom Villa with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 4 Max

3 Bedroom Beach House

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Cottage

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Serenity Diamond Beach ratings based on 370 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Serenity Diamond Beach

Everyone (103) Couples (93) Family (175)
5 out of 5

Posted by on 14 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Matt

Thankyou for taking the time to leave a review. We are glad you enjoyed your stay & hope to see you visit with us again soon. Regards

5 out of 5
Great property right at the beach! Very friendly management. Loved every second there and would definitely go back.

Posted by , from Sydney on 13 Jun. 2020

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Comment from Hotel Management

14 Jun. 2020 by Matt

Hi Kik Thanyou for leaving a review following your recent stay. We are glad you enjoyed your stay & look forward to welcoming you back to visit us again soon. Kind Regards

5 out of 5

Posted by on 3 Jun. 2020

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Comment from Hotel Management

6 Jun. 2020 by Matt

Thankyou for taking the time to leave a review. We are glad you enjoyed your stay.

4 out of 5
Good tidy rooms everything worked comfortable family stay with close walk to the beach Very good setup will be back

Posted by on 24 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Matt

Thankyou for taking the time to leave a review following your recent stay. We are glad you had a good family stay & we look forward to welcoming you back for your next stay soon.

4 out of 5
Location was awesome and was the highlight of the accommodation. Short walk to a lovely beach.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Matt

Thankyou for tour review. We are pleased that you found the location so enjoyable. We look forward to you staying with us again soon.

5 out of 5
The people who run Serenity are very friendly and provide a great place to unwind and relax.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Matthew

Thankyou for leaving a review following your recent stay. We are glad you found your stay relaxing. Our staff pride themselves on being friendly and helpful and will appreciate your feedback.

5 out of 5
We felt welcome from the time we stepped in! Our unit was beautiful our bed was so comfy. The pool near the beach is beautiful. I loved that the kitchen was pretty well equipped. I wanted to relax and relax I did. I wish that I could have stayed longer.

Posted by on 29 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Matthew

Hi Thankyou for taking the time to leave a review. We appreciate your feedback. We are glad you had an enjoyable & relaxing time. We look forward to seeing you again soon.

4 out of 5
Two bedroom, double and 2xdouble bunks. The main bedroom was locked for the owner.

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Matthew

Hi, Thanks for taking the time to leave a review following your stay. The accommodation you had booked was a 2 bedroom family cottage, with a double in the main & bunks in the 2nd bedroom. We trust the accommodation was as booked. We are glad you enjoyed your stay

5 out of 5
The property was neat and tidy, well presented. The unit I Loved the benefits of having a bathroom in each room, especially the spa bath in the main room :-) would have enjoyed having a tv in the main bedroom too to relax on the bed watching it after a day full of activities in and around the property. The pool area was divine! Was a nice comfort having the property manager, keeping us updated about the areas around the premises, and providing a complimentary late departure. Can not fault the place or staff! Highly recommend

Posted by on 28 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Matthew

Thankyou for taking the time to leave a review following your recent stay. We are glad that you enjoyed your stay & look forward to welcoming you back here to stay with us again very soon.

4 out of 5
Facilities were very good. Service excellent. Very quiet.

Posted by on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Matthew

Thanyou for choosing to leave a review following your stay. We are glad that you enjoyed your stay and look forward to having you stay with us again some time soon.

Property Features

Serenity Diamond Beach offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Spa services, barbecue grills, and a garden are also featured at Serenity Diamond Beach. Limited free parking is available on a first-come, first-served basis. This 4-star Diamond Beach apartment is smoke free.

  • 1 floor
  • 68 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Serenity Diamond Beach offers 68 air-conditioned accommodations with washers/dryers and DVD players. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, dishwashers, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Diamond Beach apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Digital channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible

Spa Services

  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Host will greet you
  • Staffed front desk
  • Debit cards
  • Credit card pre-authorisation

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay
  • Rollaway bed fee: AUD 25.0 per day
  • High chair fee: AUD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Diamond Beach
  • Australis Diamond Beach Resort Spa
  • Serenity Diamond Beach Aparthotel
  • Ramada Resort Diamond Beach
  • Serenity Diamond Diamond
  • Serenity Diamond Beach Apartment
  • Serenity Diamond Beach Diamond Beach
  • Serenity Diamond Beach Apartment Diamond Beach
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.