Independent - accommodation in Tarbert

Great food for breakfast and evening meal. Attentive staff and beautiful surroundings.

The staff on reception was cold and unhelpful, didn't even show me to the room. The room was absolutely disgusting. There was a drawer full of very dirty socks that didn't belong to me. The floorboards were rotten. The carpet didn't fit the room and wasn't attached. The toilet didn't flush properly and when it did flush it made the room smell like poo so presumably there's a sewage leak under the floor. The shower didn't give hot water. The walls were mucky. There were marks on the walls and television screen that looked like fist impressions from a violent prior resident. All the electrical outlets were smashed up so there were exposed live wires throughout the room. The radiator didn't work. The door was broken and barely locked. There was a large spider living in the bath. The bathroom was unclean. The hotel boasts having a 24hr reception desk but the reception was always closed and the hotel unstaffed. The breakfast was just little boxes of cereal with fruit, and I didn't eat it given how disgusting the place was. Worst hotel I've ever seen.

staff are excellent