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Embassy Suites by Hilton Tampa Downtown Convention Center

3.5 star property
Pet-friendly Tampa hotel connected to the convention centre, steps from Tampa Convention Center

Photo gallery for Embassy Suites by Hilton Tampa Downtown Convention Center

Restaurant
Property video
Lobby
Suite, 1 King Bed, Balcony | Balcony view
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pool
The current price is AU$344
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
513 S Florida Ave, Tampa, FL, 33602
  • Place, Tampa Riverwalk
    ‪1 min walk‬
  • Place, Benchmark International Arena
    ‪3 min walk‬
  • Place, Tampa Convention Center
    ‪5 min walk‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(79 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Suite, 2 Queen Beds, City View | View from room

Suite, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bay View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Bay View

8.6 out of 10
Excellent
(23 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • Bay view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Hearing)

Suite, 1 King Bed, Accessible, Corner (Hearing)

Suite, 1 King Bed, Accessible, Corner (Hearing)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Roll-in Shower)

Suite, 1 King Bed, Balcony (Roll-in Shower)

Suite, 1 King Bed, Balcony (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

Suite, 1 King Bed (Conference) | Living area

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • City view
  • Sleeps 6
  • 2 Queen Beds

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About the area

Tampa

You'll be connected to the convention centre at Embassy Suites by Hilton Tampa Downtown Convention Center, and within just a 10-minute stroll of Tampa Convention Center and Benchmark International Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 8999 square feet (836 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3.5-property class Downtown Tampa hotel include Port of Tampa and Florida Aquarium.

What's nearby

  • Tampa Riverwalk - 1 min walk - 0.0 km
  • Benchmark International Arena - 3 min walk - 0.3 km
  • Tampa Convention Center - 5 min walk - 0.4 km
  • Port of Tampa - 10 min walk - 0.9 km
  • Florida Aquarium - 13 min walk - 1.2 km

Getting around

  • Tampa Union Station - 5 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 11 min drive

Restaurants

  • ‪Bud Light Party Deck - ‬4 min walk
  • ‪Hattricks - ‬6 min walk
  • ‪Jacksons Bistro - ‬20 min walk
  • ‪Tampa Waterside Lobby Bar - ‬3 min walk
  • ‪Harpoon Harry’s Crab House - ‬3 min walk

About this property

Embassy Suites by Hilton Tampa Downtown Convention Center

Pet-friendly Tampa hotel connected to the convention centre, steps from Tampa Convention Center
Embassy Suites by Hilton Tampa Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Tampa Downtown Convention Center. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Tampa Downtown Convention Center was completed in January 2019.

This 3.5-star Tampa hotel is smoke free.

  • 360 guestrooms or units
  • 20 levels
  • 8999 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Tampa Downtown Convention Center offers 360 accommodations with iPod docking stations and a safe. This accommodation offers separate dining areas. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Hilton Tampa Downtown
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  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,004 reviews
The price is AU$291
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,999 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.55 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Tampa Downtown
Embassy Suites Tampa Downtown
Tampa Downtown Embassy Suites
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Embassy Suites Tampa Downtown Hotel
Embassy Suites Tampa Hotel
Embassy Suites Tampa Downtown
Embassy Suites by Hilton Tampa Downtown Convention Center Hotel
Embassy Suites by Hilton Tampa Downtown Convention Center Tampa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Tampa Downtown Convention Center?

Embassy Suites by Hilton Tampa Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Tampa Downtown Convention Center?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa Downtown Convention Center on 22 Dec 2025 start from AU$290.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yep, Embassy Suites by Hilton Tampa Downtown Convention Center has secured covered valet parking with in/out privileges for USD 45 per night.

Are there any beaches close to Embassy Suites by Hilton Tampa Downtown Convention Center?

The closest beach to Embassy Suites by Hilton Tampa Downtown Convention Center is Ben T. Davis Beach (12.7 km).

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a pool?

Embassy Suites by Hilton Tampa Downtown Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Embassy Suites by Hilton Tampa Downtown Convention Center a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Tampa Downtown Convention Center.

Is Embassy Suites by Hilton Tampa Downtown Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Tampa Downtown Convention Center is a hit with families.

Does Embassy Suites by Hilton Tampa Downtown Convention Center serve breakfast?

Yeah, guests are hooked on the free buffet breakfast here! Served weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Tampa Downtown Convention Center?

No, Embassy Suites by Hilton Tampa Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Tampa Downtown Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Reviews

Embassy Suites by Hilton Tampa Downtown Convention Center Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 907 out of 1435 reviews
Rating 8 - Good. 233 out of 1435 reviews
Rating 6 - Okay. 139 out of 1435 reviews
Rating 4 - Poor. 82 out of 1435 reviews
Rating 2 - Terrible. 74 out of 1435 reviews

Reviews

4/10 Poor

Debra

Travelled with family and small children
Be aware if you stay, you will have to pay for parking in the vicinity. We had to walk 2 blocks to park. The parking was non existant. Also the dining room had a cockroach problem.
Stayed 1 night in Sep 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like to close proximity and walkable Bridge across to the convention center and restaurants in the Bay Area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Excellent hotel for a short stay in Tampa. No better location if you have an event at the arena. With a Starbucks on site and good food in the Hotel restaurant we enjoyed our stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not a good experience!

Well, first our first night there valet lost my keys and my car, did not know where anything was. It took them about 35 minutes to get my car from valet. We went back to the hotel room. The room was warm so we turned the air down to 65. It never reached Below 72 in the room. We got up Saturday morning. I went to the front desk to let them know that the air conditioner was not working. He nonchalantly said I’ll send maintenance. Maintenance came in there three different times and said he could not fix the air conditioner and told me to go back to the front desk. I go back to the front desk the guy Moves us to another room finally. Overall, the hotel was OK Justin the manager was extremely nice when he found out what all had going on and helped us out. I appreciate him very much. But some of the other workers at the front desk were very rude And really didn’t care that Our air conditioner was broke and it was hot in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Benson Boone concert! Walked across the street to the Arena! Staff who checked us in were fantastic!
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Sep 2025

6/10 Okay

henry

Stayed 3 nights in Sep 2025

6/10 Okay

henry

Business traveller
Liked: Cleanliness, amenities
Cold shower( no hot water)2 out of the 3 days i stayed.
Stayed 3 nights in Sep 2025

4/10 Poor

Raina

Travelled with partner
Liked: Staff & service
Transportation was limited and there was no email in advance, or no signs stating this. We waited in car line forever before being notified there was no more parking. Ended up having to park in a public garage about 6 blocks away.
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property has only minimal on-site parking. We had to park at another property 2 blocks away, drag our luggage back to the hotel to check in and two blocks back at check out in downtown Tampa. We had to move our vehicle at midnight or risk having our vehicle towed and fines. Staff apologized, but was otherwise unhelpful and afford no discounts or assistance. Ultimately, the accommodations were sketchy, low quality, and fundamentally unpleasant.
Stayed 1 night in Sep 2025

4/10 Poor

Tuwanda, Baltimore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful. The staff was excellent, very nice and polite but when I got here to check in, I was under the impression that I only had to pay the remaining $35 for my stay. I would read it by this nice gentleman at the front desk he told me that I need to pay $100 deposit and I thought that was everything that I need to pay when I prepaid for my room thank God I had extra money. What would I’ve done if I didn’t have the hundred dollars in my account to pay the deposit And then he said that I wouldn’t get the whole deposit back I’ll get a $30 food credit and I guess I will get $70 back so that was like a kind of surprise to me and I didn’t like that.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Romania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than long line at Valet stay was good 👍
Stayed 1 night in Sep 2025

4/10 Poor

Carl

Travelled with family
Disliked: Staff & service
no available parking as promised and we were overcharged for the wrong room we reserved
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Very nice location
Stayed 1 night in Sep 2025

10/10 Excellent

Parker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Clean room, very professional staff and amazing food. Only issue was parking, they were sold out.
Stayed 1 night in Sep 2025

6/10 Okay

janine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Clean and location was the only positive during my stay. And breakfast was good. Now for the negative: -crazy fees -crazy confusing check in and out -staff looked overwhelmed and unsure of what they were doing… Crazy high tech CHECK IN AND VALET ARE A NIGHTMARE!!! VERY LONG WAIT! Over an hour in valet until they finally got my car. It was ridiculous. -I’m used to resort fees hidden fees etc… but there was a 30$ fee added to get food from Starbucks whether you like it or not. I don’t go to Starbucks ever, so that to me is. BS!!!!! , I’m a longtime traveler and I have never been so irritated by a a hotel to write a poor review before but this one took the cake…, the complete chaos and overcrowding in the lobby is unacceptable!!! I will never return!!!!!!
Stayed 1 night in Sep 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have my reservation!! girl had to go her manager to help. i had taken picture of my reservation. Plus the floor between the beds had a m & m & 2 dirty rug spots. My husband took a picture the resturant Taste was delicious ‼️‼️
Stayed 1 night in Sep 2025

10/10 Excellent

Kacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was outstanding! I loved that upon check-in there’s a lounge where you can enjoy a drink or grab some snacks. This is easily one of my favorite hotels.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was under renovation, so parking was limited. I had to park across the street for $30. when I tried to leave the next morning the parking garage was trying to charge me again because they said I should have been out the previous night. Just give customers a heads up with parking etc.
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Valet parking was closed when we arrived, very disappointing! We had to drive around to find a nearby parking garage, and walked several blocks to get to hotel with luggage. Air conditioning throughout the Hotel (hallways and common areas and elevators were very hot. Bar area was a bit slow, not enough bartenders during their busiest hours. Also, too many fees associated with the overall stay! Designation fees, incidental fees was $200 for 2 night stay, and valet is $45 per day, which we’re unable to do bc parking was closed.
Stayed 2 nights in Sep 2025