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Royal Tulip Almaty

5.0 star property

Photo gallery for Royal Tulip Almaty

View from room
Creator video
Exterior
Presidential Suite, 2 Bedrooms | Bathroom
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
M. Ospanov Street 401-2, Almaty, 050020
  • Place, Almaty Tower
    ‪6 min drive‬
  • Place, Dostyk Plaza
    ‪7 min drive‬
  • Place, National Museum of Kazakhstan
    ‪7 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

  • 128 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

About the area

Almaty

A luxury stay in Almaty awaits you at Royal Tulip Almaty. You'll be 4.1 km (2.6 mi) from Dostyk Plaza and 5 km (3.1 mi) from Colibri. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Royal Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym, Turkish bath/hammam and Hot tub. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 5-property class Medeu District hotel, you'll find Shymbulak Ski Resort.

What's nearby

  • Almaty Tower - 6 min drive - 3.1 km
  • Dostyk Plaza - 7 min drive - 4.2 km
  • National Museum of Kazakhstan - 7 min drive - 5.0 km
  • Kok Tobe Cable Car - 8 min drive - 5.4 km
  • Republic Square - 8 min drive - 5.4 km

Getting around

  • Almaly - 23 min drive
  • Almaty Station - 30 min drive
  • Almaty (ALA-Almaty Intl.) - 34 min drive

Restaurants

  • ‪Haragun - ‬7 min drive
  • ‪Qzen - ‬4 min drive
  • ‪Vanilla Coffee Shop - ‬4 min drive
  • ‪Spiros - ‬4 min drive
  • ‪Тануки - ‬4 min drive

About this property

Royal Tulip Almaty

Royal Tulip Almaty offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A nightclub, a hot tub, and a sauna are also featured at the luxury Royal Tulip Almaty. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Almaty hotel.

  • 165 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Royal Tulip Almaty offers 165 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Reception
Hotel Kazakhstan
Medeu District
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 344 reviews
The price is AU$184
includes taxes & fees
11 July - 12 July
Hotel Kazakhstan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Cafe

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 7900 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Almaty Royal Tulip
Royal Tulip
Royal Tulip Almaty
Royal Tulip Hotel Almaty
Tulip Almaty
Tulip Royal
Royal Tulip Almaty Hotel Almaty
Royal Tulip Almaty Hotel
Royal Tulip Hotel
Royal Tulip Almaty Hotel
Royal Tulip Almaty Almaty
Royal Tulip Almaty Hotel Almaty

Frequently asked questions

What is the cancellation policy at Royal Tulip Almaty?

Royal Tulip Almaty offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Royal Tulip Almaty?

Yep, Royal Tulip Almaty has a free self car park.

Is there a spa on site at Royal Tulip Almaty?

Yep, there is an onsite spa at Royal Tulip Almaty. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Royal Tulip Almaty have a pool?

Royal Tulip Almaty has an indoor pool.

What luxury perks are available at Royal Tulip Almaty?

Royal Tulip Almaty features a full-service spa, a nightclub and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Royal Tulip Almaty a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royal Tulip Almaty.

Is Royal Tulip Almaty family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royal Tulip Almaty is a hit with families.

Does Royal Tulip Almaty serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Royal Tulip Almaty?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Tulip Almaty?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Tulip Almaty?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royal Tulip Almaty?

No, pets are not allowed.

Royal Tulip Almaty Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 5 out of 66 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timur

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Large well appointed rooms. Great food. Wonderful spa and pool.
Stayed 6 nights in May 2025
Verified

2/10 Terrible

ILIA

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Bad management
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shamshinur

Liked: Cleanliness, property conditions & facilities
I enjoyed a lot from the service and view
Stayed 12 nights in Apr 2025
Verified

8/10 Good

Milena

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel is nice overall — good bed, solid infrastructure and a beautiful building, although a bit old. For skiing, it’s a convenient option, located about 15 minutes from the slopes, and the free parking is a plus. However, the friendliness and courtesy of the staff are quite low, so don’t expect warm service. Still, it’s a decent stay and works well if your main goal is skiing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
My family was extremely impressed with hotel. Highly recommend!!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Daniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Very poor breakfast
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Dmitrii

Liked: Amenities, property conditions & facilities
the first toom was noisy, but changed upon asking
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

aditya kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Will

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible 5* hotel

Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice. In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.
Verified

10/10 Excellent

HEECHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 객실 및 맛있는 조식 모두 좋습니다.
Stayed 1 night in Sep 2023
Verified

8/10 Good

MARIAGRAZIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene a parte il troppo caldo in camera! Poi ci sono rimasta male per aver dovuto pagare 80 euro per essere partita qualche ora prima. Non ho capito il motivo della richiesta assurda!!!
Verified

8/10 Good

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very beautiful locations, big rooms and nice breakfast The pool was not so clean.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Wessam w

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

maymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel spa fabuleux
Stayed 6 nights in Nov 2021
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip. Nice interior and extremely friendly reception. The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments. We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice

This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mark

Exceptional hotel and service for reasonable price. I’d love to stay longer.
Stayed 1 night in Feb 2020
Verified

8/10 Good

LAURENT

Liked: Cleanliness, property conditions & facilities

Très correct

Bon établissement Bien situé à 20 min de la montagne Service en deçà du standing de l'hôtel
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
very good staff was very kind every thing is very gooood
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain View가 좋은 호텔입니다. 스키장/산 에서 가깝고, 공항에서 외각도로를 타면 멀지 않습니다. 중심보다 높은 곳에 위치하여 공기도 깨끗하고..
Stayed 2 nights in Jan 2019