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Hotel New Otani Saga

4.0 star property
Riverwalk hotel with 3 restaurants and 24-hour front desk

Photo gallery for Hotel New Otani Saga

Exterior
Lobby
Lobby
Indoor wedding
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Place, Saga Balloon Museum
    ‪7 min walk‬
  • Place, Saga Castle
    ‪12 min walk‬
  • Place, Saga Castle History Museum
    ‪13 min walk‬
  • Airport, Saga (HSG-Ariake Saga)
    ‪14 min drive‬

Room options

View all photos for Executive Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking

Japanese Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 5
  • 1 Twin Futon

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Deep-soaking bath
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Deep-soaking bath
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Single Room - Non-Smoking

Coffee and/or coffee maker

Executive Single Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Room - Non-Smoking

Coffee and/or coffee maker

Executive Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Coffee and/or coffee maker

Double Room - Non-Smoking

  • Sleeps 2

Standard Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Executive Triple Room - Non-Smoking

Coffee and/or coffee maker

Executive Triple Room - Non-Smoking

  • Sleeps 3

Single Room - Non-Smoking

  • Sleeps 1

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room

Coffee and/or coffee maker

Japanese-Style Room

  • Sleeps 4

About the area

Saga

Hotel New Otani Saga puts you in the heart of Saga, steps from Yoka Shrine and within a 10-minute stroll of Saga Balloon Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Lotus, is open for breakfast, lunch and dinner. Green Breeze is the hotel's own lobby lounge. Other amenities include 3 restaurants and free Wi-Fi in public areas. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Places within a 15-minute walk of this 4-property class Saga hotel include Saga Prefectural Art Museum and Saga Castle.

What's nearby

  • Saga Prefectural Government Office - 6 min walk - 0.5 km
  • Saga Balloon Museum - 7 min walk - 0.7 km
  • Saga Prefectural Art Museum - 10 min walk - 0.8 km
  • Saga Castle - 12 min walk - 1.1 km
  • Saga Castle History Museum - 13 min walk - 1.1 km

Getting around

  • Saga Station - 2 min drive
  • Saga (HSG-Ariake Saga) - 24 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪JONAI SQUARE - ‬11 min walk
  • ‪Museum Kitchen HARU cafe - ‬9 min walk
  • ‪さがんれすとらん 志乃 - ‬9 min walk
  • ‪大観苑 - ‬2 min walk

About this property

Hotel New Otani Saga

Riverwalk hotel with 3 restaurants and 24-hour front desk
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Hotel New Otani Saga also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Saga hotel.

  • 102 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel New Otani Saga offers 102 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Saga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3107 for adults and from JPY 1553 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

What is the cancellation policy at Hotel New Otani Saga?

Hotel New Otani Saga offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel New Otani Saga a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel New Otani Saga.

Are there hot tubs in the rooms at Hotel New Otani Saga?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Otani Saga serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel New Otani Saga?

No, Hotel New Otani Saga does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Otani Saga?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Otani Saga?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel New Otani Saga?

No, pets are not allowed.

Reviews

Hotel New Otani Saga Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 290 out of 717 reviews
Rating 8 - Good. 279 out of 717 reviews
Rating 6 - Okay. 106 out of 717 reviews
Rating 4 - Poor. 28 out of 717 reviews
Rating 2 - Terrible. 14 out of 717 reviews

Reviews

8/10 Good

AKIKO

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kikuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな環境で良かったです
Stayed 1 night in Jun 2025

8/10 Good

KAI LEUNG

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025

10/10 Excellent

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025

10/10 Excellent

Jeongeun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Byoungho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

TOSHIAKI

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

NAOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hansun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pui Yan Joanne

Stayed 2 nights in Jan 2025

8/10 Good

Hui Ping

Travelled with family
Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

8/10 Good

wing hong

Stayed 1 night in Dec 2024

10/10 Excellent

Yeahuey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Youngil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Miyano

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

YONGGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yasuhiro

Stayed 3 nights in Sep 2024

10/10 Excellent

Wing Hung

Stayed 1 night in Aug 2024

10/10 Excellent

ming kuei

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star staff

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024