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Hilton Taipei Sinban

4.5 star property
Luxury hotel connected to the convention centre in New Taipei City with 2 restaurants

Photo gallery for Hilton Taipei Sinban

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Serves lunch and dinner
1 bedroom, premium bedding, memory-foam beds, minibar
Premier Suite, 1 King Bed
Exterior

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
The current price is AU$227
includes taxes & fees
18 Aug - 19 Aug

Explore the area

Map
No. 88, Minquan Rd., Banqiao Dist., New Taipei City, 22050
  • Nanya Night Market
    ‪12 min walk‬
  • Lungshan Temple
    ‪6 min drive‬
  • Taipei 101
    ‪13 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Single Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Separate bedroom
Memory foam bed
Premium bedding
  • 185 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Single Beds (High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 3 Single Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 3 Single Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Single Beds (High Floor)

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Living area

Premier Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Memory foam bed
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Memory foam bed
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Highfloor)

1 bedroom, premium bedding, memory-foam beds, minibar

Room, 2 Queen Beds (Highfloor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Suite

1 bedroom, premium bedding, memory-foam beds, minibar

King Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, premium bedding, memory-foam beds, minibar

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Hilton Guest King Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest King Room(High Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Guest King Room

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Executive Room

1 bedroom, premium bedding, memory-foam beds, minibar

King Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Triple Room(High Floor)

  • Sleeps 3
  • 3 Single Beds

View all photos for King Accessible Room

1 bedroom, premium bedding, memory-foam beds, minibar

King Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Premium Suite

1 bedroom, premium bedding, memory-foam beds, minibar

King Premium Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Family Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Family Room(High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton Guest Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Hilton Family Room

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton Guest Twin Room(High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Hilton Guest Twin Room(High Floor)

  • Sleeps 2
  • 2 Double Beds

View all photos for King Presidential Suite

1 bedroom, premium bedding, memory-foam beds, minibar

King Presidential Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Check-in Only After 21:30 - Hilton King Room

1 bedroom, premium bedding, memory-foam beds, minibar

Check-in Only After 21:30 - Hilton King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Check-in After 21:30 Only - Hilton King Or Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Check-in After 21:30 Only - Hilton King Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Check-in Only After 21:30 - Hilton Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Check-in Only After 21:30 - Hilton Twin Room

  • Sleeps 2
  • 2 Double Beds

About the area

New Taipei City

Hilton Taipei Sinban places you in the heart of New Taipei City, connected to the convention centre and 1.1 km (0.7 mi) from Lin Family Garden. Highlights at this luxury hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The buffet restaurant, Market Flavor 悅‧市集, serves international cuisine and is open for breakfast, lunch and dinner. SociAbility 逸廊 is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym and pool loungers. 33422 square feet (3105 square metres) of event facilities include 9 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning self-service breakfast is served between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Banqiao hotel include Lungshan Temple and National Taiwan Democracy Memorial Hall.

What's nearby

  • Nanya Night Market - 12 min walk - 1.1 km
  • Lungshan Temple - 6 min drive - 5.7 km
  • National Taiwan Democracy Memorial Hall - 8 min drive - 8.0 km
  • Shilin Night Market - 12 min drive - 13.7 km
  • Taipei 101 - 13 min drive - 13.0 km

Getting around

  • Banqiao Station - 4 min walk
  • Fuzhong Station - 6 min walk
  • Taoyuan International Airport (TPE) - 38 min drive

Restaurants

  • ‪悅市集 Market Flavor - ‬1 min walk
  • ‪青雅中餐廳 Qing Ya Chinese Restaurant - ‬1 min walk
  • ‪50嵐 - ‬1 min walk
  • ‪SociAbility - ‬1 min walk
  • ‪すき家 Sukiya - ‬2 min walk

About this property

Hilton Taipei Sinban

Luxury hotel connected to the convention centre in New Taipei City with 2 restaurants
Hilton Taipei Sinban offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 33422 square feet (3105 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Taipei Sinban. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star New Taipei City hotel is smoke free.

  • 400 guestrooms or units
  • 31 levels
  • 2 dining venues
  • 33422 sq ft of conference space
  • 3105 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
Hilton Taipei Sinban offers 400 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. Guests can make use of the in-room fridges and espresso makers. Bathrooms include bathrobes, slippers and hairdryers.

This New Taipei City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 206 for adults and CNY 103 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Market Flavor 悅‧市集
  • QING YA 青雅
  • SociAbility 逸廊

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference centre (33,422 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 31 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 433 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 206 for adults and from CNY 103 for children
  • Airport shuttle fee: CNY 700 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 433 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay and LINE Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay, Apple Pay and Samsung Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Taipei Sinban Hotel New Taipei City
Hilton Taipei Sinban Hotel
Hilton Taipei Sinban New Taipei City
Hilton Taipei Sinban Hotel
Hilton Taipei Sinban New Taipei City
Hilton Taipei Sinban Hotel New Taipei City

Frequently asked questions

What is the cancellation policy at Hilton Taipei Sinban?

Hilton Taipei Sinban offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Taipei Sinban?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Hilton Taipei Sinban on 18 Aug 2025 start from AU$227.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Taipei Sinban?

Yep, Hilton Taipei Sinban has a free self car park. Onsite parking is limited.

Does Hilton Taipei Sinban have a pool?

Hilton Taipei Sinban has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

What makes Hilton Taipei Sinban a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hilton Taipei Sinban.

Is Hilton Taipei Sinban family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as baby baths and free infant beds in the guestrooms, it's no surprise that Hilton Taipei Sinban is a hit with families.

Does Hilton Taipei Sinban serve breakfast?

Sure does, self-service breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Taipei Sinban?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Taipei Sinban?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Taipei Sinban?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Taipei Sinban?

No, only service animals are allowed.

Hilton Taipei Sinban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 982 reviews
Rating 8 - Good. 247 out of 982 reviews
Rating 6 - Okay. 78 out of 982 reviews
Rating 4 - Poor. 50 out of 982 reviews
Rating 2 - Terrible. 30 out of 982 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn

Travelled with group
Liked: Property conditions & facilities

A bit disappointed

Front desk service to be improved. Towel in the room has stain on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Randall

Stayed 3 nights in Mar 2025

10/10 Excellent

JUTAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

kathy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

SHEUNG CHI STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value.
Stayed 2 nights in Apr 2025

8/10 Good

Keith, Templestowe Lower

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel hardware was great but the staff especially those in the check in counter and lobby could have been a bit more friendly, they are very polite but we didn’t feel the warmest. Just doing the job they are assigned. Also the passage to the bridge connecting the subway was not lighted in the night after 10.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ming-Tsung, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

ngocthach

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

ngocthach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Will recommend to others,staff very helpful.
Stayed 1 night in Apr 2025

8/10 Good

YuCheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and spacious

A hotel that you can walk from MRT over covered shelters , skyway even in the rain . There is a Mega City shopping mall 3 blocks away with food court and multiple shopping choices . This is also connected to MRT , High Speed Rail station about 2-3 blocks away . The bed is decently firm and comfortable for me and breakfast is decent . All employees are observing , polite , helpful and always say hi . I’d stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Unique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Beautiful hotel - but very, very busy - lobby was always bustling, sometimes a wait for the elevator. Staff were friendly. There was a wedding photo shoot/preparation of some sort happening beside my room Saturday - lots of traffic in and out of the room and slamming of door. Camera equipment all over the hallway floors. Not exactly. Pros and Cons. Not ideal.
Stayed 2 nights in Mar 2025

8/10 Good

??

Stayed 3 nights in Mar 2025

10/10 Excellent

Chih-ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I will stay again when I come to Taiwan next time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jing

Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything as expected, excellent service from Hilton, the front desk and guest services very polite and respectful, wonderful stay
Stayed 3 nights in Mar 2025

8/10 Good

Tonton

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was clean, convenient and nice location. After more a month stay in the hotel, the stuff who received me to check out was terrible. He had attitude. I asked me to split my payment because the stay fee were to be covered by my corporation and the service fees was supposed to be covered by myself. That stuff seemed not liking the request to split the payments and receipts. Then, I asked him to give me 2 large envelops to separate corporate and personal receipts my receipts, he said yes, I know in unfriendly way, as if I was bothering him. I felt that my long stay in that hotel was not appreciated and value. I was disappointed. I hate giving poor review, instead I ignore the review but in this case, I feel it is important to voice up as I believe stuffs in such nice hotel need to keep the high standard and be friendly from day 1 of staying of their guests until they check out. Thank you !
Stayed 4 nights in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Mar 2025

8/10 Good

HWEE PING GWENN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hilton Taipei Sinba is a branded hotel that lives up to its name in cleanliness and service. We booked this hotel because we wanted to have peace of mind regards a comfortable place to stay and one with a window view. Needless to say, we were not disappointed . Crabtree & Evelyn toiletries provided were excellent but there were not razors , combs and toothbrushes etc. probably due to their reduce disposables project . The bidet and the warm toilet seats make toileting pleasurable . Ours was a corner twin unit has absolute privacy and wonderful sound proofing walls. We didn’t hear any sound from any rooms; the beddings and towels were clean and there’s nothing to fault the hotel except lobby lack seating spaces for those awaiting transport to fetch as most of the common areas seats were taken . Lobby is a tad small by Hilton’s usual standards. Our concierge were wonderful in recommending and directing us in our exploration. A shout-out to both concierge Justin Chan and Elva Perng. They were effectively bilingual and could also understand our needs speedily. Hotel staff are aware of local festivals and made good recommendations in view of weather changes and able to read our nuances. Housekeeping staff were also nimble and ensure fresh towels and water were replenished and beds done properly and on time before guests return to room. Location is a stone throw from bus station and metro, and also malls and restaurants. Overall, a dependable and wonderful experience.
Stayed 3 nights in Mar 2025

8/10 Good

Yu King

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceed expectation..
Stayed 4 nights in Mar 2025

8/10 Good

Villeneuve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful hotel with an amazing pool EXECEPT they do not heat the pool. I booked primarily for the pool. It was so cold I could not use it.
Stayed 7 nights in Mar 2025

6/10 Okay

xiangdong

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025