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SORANO Hotel

4.0 star property
Hotel with an outdoor pool, steps from Green Springs Shopping Mall

Photo gallery for SORANO Hotel

Indoor pool, outdoor pool
Property video
Poolside bar
Breakfast, lunch, dinner served; Japanese cuisine
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Place, Green Springs Shopping Mall
    ‪1 min walk‬
  • Place, Showa Memorial Park
    ‪2 min walk‬
  • Place, Shinnyo-en Head Temple
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪87 min drive‬

Room options

View all photos for Room, 1 King Bed, Park View (Sky King)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Park View (Sky King)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bath and shower
Rainfall showerhead
Bidet
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Park View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Studio, Park View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 63 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Suite (Spa Suite)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite (Spa Suite)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bath and shower
Rainfall showerhead
Bidet
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Spa Suite - Dog Friendly)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite (Spa Suite - Dog Friendly)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
Rainfall showerhead
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 52 sq m
  • Sleeps 6
  • 2 Large Single Futons

View all photos for Premier Room, Park View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Premier Room, Park View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 52 sq m
  • Sleeps 5
  • 2 Large Single Beds

About the area

Tachikawa

SORANO Hotel places you steps from Green Springs Shopping Mall and within a short 5-minute stroll of Showa Memorial Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A day of pampering can include massages and facials along with aromatherapy and Ayurvedic treatments. The restaurant, DAICHINO RESTAURANT, serves Japanese cuisine and is open for breakfast, lunch and dinner. SORANO ROOFTOP BAR is the hotel's own bar. Enjoy the gym and steam room as well as access to yoga classes and Pilates classes. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Tachikawa hotel include Yokota Air Base and Tama Zoo.

What's nearby

  • Green Springs Shopping Mall - 1 min walk - 0.0 km
  • Showa Memorial Park - 2 min walk - 0.2 km
  • Tachikawa City Central Library - 3 min walk - 0.3 km
  • Shinnyo-en Head Temple - 14 min walk - 1.2 km
  • LaLaPort Tachikawa Tachihi - 18 min walk - 1.6 km

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Tokyo (HND-Haneda) - 93 min drive

Restaurants

  • ‪North Link Coffee & Tea - ‬6 min walk
  • ‪本棚珈琲 - ‬4 min walk
  • ‪CAFÉ de CRIÉ - ‬5 min walk
  • ‪東京ギョーザスタンド ウーロン - ‬4 min walk
  • ‪AFURI - ‬4 min walk

About this property

SORANO Hotel

Hotel with an outdoor pool, steps from Green Springs Shopping Mall
SORANO Hotel offers its guests an indoor pool, an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at SORANO Hotel. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tachikawa hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 11 levels
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
SORANO Hotel offers 81 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Digital televisions are provided.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Parking on site (JPY 2,200 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self-parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

Frequently asked questions

What is the cancellation policy at SORANO Hotel?

SORANO Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at SORANO Hotel?

Yep, SORANO Hotel has a self car park for JPY 2200 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at SORANO Hotel?

There's no onsite spa, but this property does offer services like facials.

Does SORANO Hotel have a pool?

SORANO Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at SORANO Hotel?

SORANO Hotel features an outdoor pool, an indoor pool and a steam room.

What makes SORANO Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at SORANO Hotel.

Is SORANO Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that SORANO Hotel is a hit with families.

Does SORANO Hotel serve breakfast?

Yep, cooked-to-order breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at SORANO Hotel?

No, but there's an airport shuttle that runs from 10:00 AM - 8:00 PM at scheduled times for a fee.

Is there a bar or restaurant at SORANO Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Japanese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SORANO Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at SORANO Hotel?

Dogs are welcome at SORANO Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 711 reviews
Rating 8 - Good. 144 out of 711 reviews
Rating 6 - Okay. 37 out of 711 reviews
Rating 4 - Poor. 11 out of 711 reviews
Rating 2 - Terrible. 7 out of 711 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 2 nights in Nov 2025

8/10 Good

Hideo

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are 100% on point here..: amazing service and facilities at this beautiful hotel… near by there are a range of dining options and a safe beautiful liner garden walk to the near by rail station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely gorgeous. The hospitality was amazing. The only thing is that if you have tattoos, you’re not able to go into the pool unless you wear a cover up provided by the hotel, which is similar to a wet suit.
Stayed 1 night in Oct 2025

10/10 Excellent

SHOMA

Stayed 2 nights in Oct 2025

6/10 Okay

Rumiko

Disliked: Staff & service, amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness
Best stay in Tokyo! Staff are super nice &friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Hwa Jin Song

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautifully appointed pet-friendly suite. It was perfect in every way - clean, well designed, well appointed, great views of the park. Perfect. The only surprise was the need to make an extra payment to use the pool, even if you are a guest of the hotel. Given how much we pay for the room, it seemed strange to have to pay to use the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mutsuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space, back ground music and it’s volume, tranquil, and peaceful.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Stayed 3 nights in Aug 2025

10/10 Excellent

Jongwook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Stayed 3 nights in Jul 2025

8/10 Good

Yaeko

Travelled with family
Liked: Cleanliness, property conditions & facilities
I wish you had a coin laundry in the hotel.
Stayed 9 nights in Jun 2025

10/10 Excellent

Tomoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nozomi

Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ayako

Liked: Cleanliness, amenities, property conditions & facilities
great location and food was excellent but was not very helpful when I wanted to bring friends to the restaurant up stairs. no place to wait up stairs and they would not notify us when a table would be available. did not feel welcomed. not sure i will go back. too rigid and not helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Editoyo

Stayed 2 nights in Jul 2025

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Whittney

Stayed 6 nights in Jun 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding and very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

KUBOTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality of staff was amazing
Stayed 2 nights in Jun 2025