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Balsam Mountain Inn

3.0 star property

Photo gallery for Balsam Mountain Inn

Exterior
Front of property
Restaurant
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
The current price is AU$177
includes taxes & fees
3 May - 4 May

Explore the area

View map
68 7 Springs Dr, Sylva, NC, 28707
  • Place, Blue Ridge Parkway Balsam Entrance
    ‪2 min drive‬
  • Place, Maggie Valley Festival Grounds
    ‪22 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪32 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪51 min drive‬

Room options

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Sylva

A family-friendly stay in Sylva awaits you at Balsam Mountain Inn. You'll be steps from Nantahala National Forest and 1.9 km (1.2 mi) from Blue Ridge Parkway Balsam Entrance. Highlights at this hotel include free weekend breakfast, a restaurant and free self-parking. .Spirit of The Inn Bar serves American cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy access to hiking/biking trails and a playground. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Free buffet breakfast is available at weekends between 8:00 AM and 10:00 AM. .With a stay at this 3-property class Sylva hotel, you'll be 38.5 km (23.9 mi) from Great Smoky Mountains National Park.

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 2 min drive - 2.0 km
  • Wheels Through Time Museum - 21 min drive - 23.3 km
  • Maggie Valley Festival Grounds - 22 min drive - 23.6 km
  • Harrahs Cherokee Casino - 32 min drive - 36.0 km
  • Great Smoky Mountains National Park - 36 min drive - 41.4 km

Getting around

  • Asheville Regional Airport (AVL) - 47 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Papas & Beer - ‬8 min drive
  • ‪Maggie's Galley - ‬9 min drive
  • ‪Fuego - ‬9 min drive

About this property

Balsam Mountain Inn

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A library, tour/ticket assistance, and a picnic area are also featured at the family-friendly Balsam Mountain Inn. Self parking is free.

This 3-star Sylva hotel is smoke free.

  • 50 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Outdoor picnic space
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Balsam Mountain Inn offers 50 accommodations with a ceiling fan. Each accommodation is individually furnished and decorated. This Sylva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Parking included
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The price is AU$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Coffee Shop
  • Spirit of The Inn
  • Spirit of The Inn Bar

Things to do

  • Hiking/biking trails
  • Library
  • Playground
  • Shopping

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (76 centimetre high)
  • Hardwood flooring in room
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 12 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

Is parking available at Balsam Mountain Inn?

Yep, Balsam Mountain Inn has a free self car park.

How much does it cost to stay at Balsam Mountain Inn?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Balsam Mountain Inn on 3 May 2026 start from AU$177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Balsam Mountain Inn family-friendly?

You bet! With amenities such as a playground and a picnic area, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Balsam Mountain Inn is a hit with families.

Does Balsam Mountain Inn serve breakfast?

Yep, complimentary buffet breakfast is on offer at weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Balsam Mountain Inn?

No, Balsam Mountain Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Balsam Mountain Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Balsam Mountain Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Balsam Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 68 reviews
Rating 8 - Good. 14 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok selection. Need id of ingred for folks w/allergies
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
What an amazing place! I may come back in the summer too. The staff was helpful and genuine.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Did not use the bar or eat breakfast there.
Stayed 1 night in Jan 2026

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Information and descriptions aren't accurate
Stayed 4 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
Stayed 3 nights in Dec 2025

10/10 Excellent

kristy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic find! The Inn is gorgeous and the staff is friendly. We slept like babies and woke up to a delicious breakfast with coffee and juice. We absolutely loved it!
Stayed 1 night in Dec 2025

10/10 Excellent

Becky

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Learning about the history of the place was interesting and it was so fun to feel we were stepping back in time. We loved the welcoming lobby, old wooden staircases and hallways, library with books and puzzles, big porches, and real working century old water fountain. And breakfast was amazing. The grits were spot on! So was the yogurt and toppings. Big selection, good service for coffee and food. Only ding was that hair dryers were advertised in rooms, and we didn’t realize ours was missing until the morning, and no one was working the desk or answering texts to help us retrieve one. We would definitely go back to explore nearby trails, just with a hair dryer packed next time. Love what you’ve done to keep it restored and running!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved this hidden gem! I wish I had known it was there sooner! So much better than staying in a hotel, I actually felt like I was staying in someone’s home.
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roger and Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and room was perfect!
Stayed 1 night in Nov 2025

8/10 Good

Michael

My only suggestion is that there needs to be a coffee urn in the lobby as well for guests also need an ice machine guests can access instead of depending on the bar to be open
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Staff & service
Breakfast buffet was great with a good variety of items. Staff was kind.
Stayed 1 night in Nov 2025

8/10 Good

almena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great food
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit!
Stayed 1 night in Oct 2025

10/10 Excellent

Joy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025