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Richmond Hotel

3.0 star property

Photo gallery for Richmond Hotel

Executive Double or Twin Room
Lobby lounge
Reception
Family Suite | Living area
Sun deck

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Al Hamra City 10th floor, Hazrat Shahjalal Road Zindabazar, Sylhet, 3100
  • Place, Shrine of Hazrat Shah Jalal
    ‪10 min walk‬
  • Place, Keane Bridge
    ‪15 min walk‬
  • Place, Shahi Eidgah
    ‪1 min drive‬
  • Airport, Sylhet (ZYL-Osmani Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • 56 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the area

Sylhet

Richmond Hotel puts you in the heart of Sylhet, connected to a shopping centre and within a 20-minute stroll of Shrine of Hazrat Shah Jalal and Keane Bridge. Highlights at this hotel include 2 restaurants and free breakfast (local cuisine). .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 3-property class Sylhet hotel include Osmani Museum and Shahi Eidgah.

What's nearby

  • Shrine of Hazrat Shah Jalal - 10 min walk - 0.9 km
  • Keane Bridge - 15 min walk - 1.3 km
  • Osmani Museum - 15 min walk - 1.3 km
  • Shahi Eidgah - 1 min drive - 1.5 km
  • Shahjalal University of Science and Technology - 5 min drive - 5.5 km

Getting around

  • Sylhet (ZYL-Osmani Intl.) - 30 min drive

Restaurants

  • ‪Pach Bhai Restaurant - ‬6 min walk
  • ‪Woondal Restaurant - ‬6 min walk
  • ‪Antalya - ‬7 min walk
  • ‪MEATUP - ‬5 min walk
  • ‪Mughal Masala Restaurant - ‬8 min walk

About this property

Richmond Hotel

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Richmond Hotel . Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Sylhet hotel.

  • 30 guestrooms or units
  • 2 dining venues
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • 1 conference room
Richmond Hotel offers 30 accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Satellite televisions are provided. Bathrooms include slippers and complimentary toiletries.

This Sylhet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 82 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Laptop-compatible safe
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Late check-in fee: 50-per cent of room rate for check-in between 6:00 AM and 11:30 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Richmond Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between 6:00 AM and 11:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Richmond Hotel Apartments Sylhet

Richmond Hotel Apartments

Richmond Sylhet

Richmond Hotel & Apartments Sylhet Division

Richmond Hotel Sylhet

Richmond Hotel Apartments

Richmond Hotel Aparthotel

Richmond Hotel Aparthotel Sylhet

Frequently asked questions

Is parking available at Richmond Hotel ?

Yep, Richmond Hotel has free valet parking.

What makes Richmond Hotel a romantic place to stay?

24-hour room service, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Richmond Hotel .

Does Richmond Hotel serve breakfast?

Sure does, complimentary local cuisine breakfast is served daily between 8:00 AM and 10 AM.

Is there a free airport shuttle available at Richmond Hotel ?

No, Richmond Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Richmond Hotel ?

Yep, Richmond Hotel has 2 restaurants.

What time are check-in & check-out at Richmond Hotel ?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Richmond Hotel ?

No, pets and service animals are not allowed.

Richmond Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

6.0/10

Cleanliness

5.2/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel rooms was old and unhygienic
Stayed 26 nights in Jan 2026

6/10 Okay

Mir Nur A Rahman, Columbus

Room facilities are not up to the mark.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mili and vijay

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2025

10/10 Excellent

Mili and vijay

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 3 nights in Nov 2025

4/10 Poor

Syed, Scarborough

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There no sign for the hotel in the parking area for entrance! In the day time it's really hard to get a parking as many other business use the same building!
Stayed 1 night in Dec 2023

10/10 Excellent

Vijay

Property is very nice clean and stuff was helpful .
Stayed 2 nights in Dec 2023

4/10 Poor

Nazmin

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Did not get the room we saw on the picture. Property needed repairs, bedroom wall needed paint, wall cracked in few places etc. Bathroom door didn't close from outside, handle was broken, tap was dripping all the time, toilet was so bad. Bath room was in bad condition. Equipment making noises such as lights. Tea table glass broken and sofer had stains.
Stayed 1 night in Dec 2023

6/10 Okay

Abul

Disliked: Cleanliness
Stayed 1 night in Feb 2023

2/10 Terrible

Iftekharuddin, Sylhet, BD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing unique about this property is its facade. By looking at the front desk one would think that everything behind it is good. This is extremely deceptive! Once inside the apartment, you will want to rush out of it as quickly as possible.
Stayed 1 night in Jan 2019

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Ever

It was one of the worst experience of my life, this hotel located on 10th floor, the receptionist had no idea about my booking and the rooms were dirty, and no towels, soap and other necessary stuff.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central Sylhet hotel with views

Under good management. Staff caring and responsive to the needs of guests and service conforms within the star rating. Airport transfers are included on some bookings. It was great for me, a foreigner, to share accommodation and to be able to travel with my 3 Bangladeshi friends which provided me with extra security. When we had to depart early morning kitchen staff kindly prepared breakfast for us outside of the normal time - thank you for that!

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

Cleanliness needs to be better

Overall it was ok but disappointed with the fact I found cockroach on 3 different occasion. Room service is terrible. Reception staff were good, especially Roni.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was great