4/10 Poor
Lisa L.
29 Nov 2025
Liked: Cleanliness
The host was good but we weren't told about the tv that didn't work, no washing machine and none in the park, it was advertised with a bbq but couldn't use it as there was no gas bottle which we weren't told to bring one. Then we had a black out which the water didn't work as well so we went two days with out electricity and water, couldn't have a shower and use the toilet. We went to the park to use the public toilets which didn't work too due to the black out. All of wisemen's ferry was shut down due to the black out. so should have backup for electricity and water, at least water, the pontoons weren't looked after, they were dirty with bird crap all over them. And not one person from management come to see if we were ok or needed anything so we had to leave two days earlier as we couldn’t stay without electricity or water. I have asked for a refund for the two nights but still waiting to see if we get it. Won’t be going back there
Lisa L.
Stayed 7 nights in Nov 2025