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Mercantile Hotel The Rocks

Property class: 3

Photo gallery for Mercantile Hotel The Rocks

Front of property – evening/night
Property amenity
Standard Twin Room, Shared Bathroom
A hotel room with two beds, a wooden door, a small round table with water bottles, and a hanging light fixture.
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is AU$208
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
25 George Street, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪1 min walk‬
  • Place, The Rocks Markets
    ‪2 min walk‬
  • Place, Sydney Harbour Bridge
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

A neatly made bed with white linens, a folded towel, and a flat-screen TV mounted on the wall.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A neatly made bed with white linens, a folded towel, and a flat-screen TV mounted on the wall.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A neatly made bed with white linens and a folded towel, a bedside table with a lamp, and sheer curtains on the windows.

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

A hotel room with two beds, a wooden door, a small round table with water bottles, and a hanging light fixture.

Comfort Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Traditional Double Room

A bedroom with a bed, a fireplace, and a nightstand.

Traditional Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Double Room

A hotel room with a bed, a wooden door, and a fireplace.

Traditional Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Sydney

At Mercantile Hotel The Rocks you'll be within steps of Campbell’s Storehouses and The Rocks Markets. Highlights at this hotel include a restaurant and in-room free WiFi. .The bistro, The Mercantile Hotel, is open for lunch and dinner. The Mercantile Hotel is the hotel's own pub, serving drinks along with breakfast and lunch. Other amenities include free Wi-Fi in public areas, dry cleaning/laundry services and a hair salon. .Places within a short walk of this 3-property class The Rocks hotel include Ken Done Gallery and Foundation Park.

What's nearby

  • Circular Quay - 1 min walk - 0.1 km
  • The Rocks Markets - 2 min walk - 0.2 km
  • Campbell’s Storehouses - 2 min walk - 0.2 km
  • Sydney Harbour Bridge - 5 min walk - 0.5 km
  • Sydney Opera House - 16 min walk - 1.4 km

Getting around

  • Sydney Circular Quay Station - 8 min walk
  • Wynyard Station - 13 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪The Glenmore Hotel - ‬3 min walk
  • ‪Endeavour Tap Rooms - ‬3 min walk
  • ‪Junk Lounge - ‬5 min walk
  • ‪6Head - ‬6 min walk
  • ‪Pancakes on the Rocks - ‬3 min walk

About this property

Mercantile Hotel The Rocks

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercantile Hotel The Rocks also features dry cleaning/laundry services, a hair salon, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Sydney hotel.

  • 14 guestrooms or units
  • Built in 1915
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercantile Hotel The Rocks offers 14 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 952 reviews
The price is AU$199
includes taxes & fees
13 Sept - 14 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mercantile Hotel
  • The Mercantile Hotel

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1915
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; go to: [Bar]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks

Frequently asked questions

What is the cancellation policy at Mercantile Hotel The Rocks?

Mercantile Hotel The Rocks offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercantile Hotel The Rocks?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at Mercantile Hotel The Rocks on 8 Sept 2026 start from AU$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercantile Hotel The Rocks?

The closest beach to Mercantile Hotel The Rocks is Manly Beach (10.8 km).

Is Mercantile Hotel The Rocks family-friendly?

No, Mercantile Hotel The Rocks is an adults-only property.

Is there a free airport shuttle available at Mercantile Hotel The Rocks?

No, Mercantile Hotel The Rocks does not offer an airport shuttle service.

Is there a bar or restaurant at Mercantile Hotel The Rocks?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Mercantile Hotel The Rocks?

Check-in begins at 1:30 PM. Check-out time is 10:30 AM.

Are pets allowed at Mercantile Hotel The Rocks?

No, only service animals are allowed.

Mercantile Hotel The Rocks Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 1001 reviews
Rating 8 - Good. 419 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus establishment we found to be a perfect place to stay over night before our cruise ship leaves. Staff food music rooms and the fellow who checked us in were 100% no complaints at all. Room was excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and accommodation in a unique and historic area!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I walked in I was made to feel welcome. I just went straight to the bar to see if I could check in & they had one of their staff come over to me. This gentleman took my bag for me & took me up in the lift to the check in area. Once I was checked in he showed me to my room & let me know a few things about the room. It was close to circular key so transport was easy to get. If you don’t mind walking, the city is about a 30mim walk. Having breakfast included in the price was also a huge bonus. My breakfast that I had was so yummy. Check out time being 11am was also a bonus as it meant I didn’t have to rush in the morning. Highly recommend & would stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and atmosphere!
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, newly renovated and spacious room with comfortable bed, lots of light and large, new TV. Excellent value with included hot breakfast. Mostly friendly staff. Convenient location. For a mid-week stay, the room wasn't too noisy - except around 5-6am, when the outside traffic and delivery noises disrupted sleep a little. Shower not very hot and not a lot of pressure. Not enough hooks/shelves in bathroom and body wash was empty on arrival. Fridge and tea/coffee facilities are only in small common area, which staff need to keep a closer eye on to ensure water and tea don't run out. Had problems with room cards not working twice in a 2 day stay. Overall, were happy with our stay and would stay again. Most issues were likely teething problems following the renovations. But it's likely to be too noisy for us on the weekends with the early morning set up for the markets just outside.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. And, as always, great location.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Roza and Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Always enjoy our stay at the Merc. Great food, good staff, excellent music & fantastic location.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot great people
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from circular quay, friendly staff, nice meals
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Great staff, so flexible, perfect location for everything.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great stay ( as always) excellent location, food & staff.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Friendly staff and flexible check in
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and polite. Hotel was in a great area, so easy to get around.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Great price and location for a stay if you are going on a cruise from Circular Quay. Rooms are older but clean, staff were lovely.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

madalin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here. Staff were so friendly. And it was a great location
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Jacob

Liked: Staff & service
Staff were friendly. Very convenient location.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a great price

Brilliant place to stay, great area and awesome price. The location cannot be understated
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Karen

Liked: Staff & service, amenities
Service at bar excellent and beautiful food
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned place and room.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service
Love the location, the Harbour Bridge end of George St. An Irish pub, great food, the staff are terrific, the hotel's very old, being renovated bit by bit.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Convenient and close to harbour
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area,the staff are bright and helpful
Stayed 3 nights in Nov 2022