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4.0 out of 5

"details for booking in came a bit late as I was arriving late luckily I had stayed a few weeks before and was able to access my key " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

At Ingenia Holidays Nepean River you'll be within a 20-minute walk of River Road Reserve and 2.3 km (1.4 mi) from Nepean Naval Museum. Highlights at this campground include an outdoor swimming pool and in-room free WiFi.

You can enjoy patios, TVs, and coffee/tea makers, featured in all 40 accommodations.

This smoke-free campground offers a game room, a library, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and a grocery/convenience store. There's also the convenience of free self parking.

With a stay at this 4-star Emu Plains campground, you'll be 29.8 km (18.5 mi) from Featherdale Wildlife Park.

Standard Two Bedroom Cabin (C)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio (A)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Budget One Bedroom Cabin (A)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Two Bedroom Cabin

Bed Count 6 Twin Beds Maximum Occupancy 5 Max

Twin Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Cabin, 2 Bedrooms, Non Smoking, Kitchenette (Standard Cabin - QD)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Ingenia Holidays Nepean River ratings based on 144 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ingenia Holidays Nepean River

Everyone (84) Couples (24) Business (2) Family (28)
4 out of 5
details for booking in came a bit late as I was arriving late luckily I had stayed a few weeks before and was able to access my key

Posted by on 16 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Kind Regards, Ingenia Holidays Nepean River Team

Dear Guest, Thank you for taking the time to give your feedback on your recent stay. We look forward to welcoming you back to the Ingenia Holidays Nepean River again soon.

1 out of 5
While the cabin was relatively comfortable, we struggled to get any sleep. We booked for two nights, but had to leave after the first night. We were in Penrith for a sporting event, but couldn’t sleep due to the fright trains that came throughout the night. Unlike passenger trains, they didn’t stop at the nearby train station, so these trains were moving very quickly and making lots of noise. While a cabin further away from the train line might have been OK, ours was right near the entrance and about 30 meters away and the noise was unbearable. My 16 year old daughter, who isn’t particularly tall, also struggled to fit into the short and narrow single beds in the cabin. I suspect they’d be best suited to young children. We forfeited the cost of the final nights accommodation and stayed the final night at a hotel near the Panthers Stadium and had a wonderful nights sleep.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Ingenia Holidays Guest Relations

Dear Traveler, Thank you for taking the time to provide us with feedback on your recent stay. We are disappointed to hear that you cut your stay short, it’s our aim is to make sure our guests have a comfortable, enjoyable and memorable stay for all the right reasons. We look forward to welcoming you back to Ingenia Holidays again soon. Kind Regards, Connor – Guest Relations | Ingenia Holidays info@ingeniaholidays.com.au

4 out of 5
Very clean and fresh in a quiet position. Friendly staff

Posted by on 4 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Kind Regards, Ann Martin, Park Manager

Dear Mandy, Thank you for taking the time to give your feedback on your recent stay. I will pass on your kind words to all my staff. We look forward to welcoming you back to the Ingenia Holidays Nepean River very soon.

5 out of 5
Clean comfortable affordable accomadation ,would stay there again

Posted by on 14 Nov. 2019

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Comment from Hotel Management

3 Jan. 2020 by Kind Regards, Ingenia Holidays Nepean River Team

Dear Guest, Thank you for taking the time to give your feedback on your stay with us. We look forward to welcoming you back to the Ingenia Holidays Nepean River in the nearest future.

4 out of 5
TV and air con were a bit of an issue- but besides that everything was good.

Posted by on 27 Oct. 2019

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5 out of 5
Clean friendly staff central to most places would stay there again

Posted by on 26 Oct. 2019

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1 out of 5
Horrified. The cabin was so small and dirty and mouldy hot. Very unhappy no face cloth. I feel like they put me in the worst possible cabin because I advised them I was travelling with my Assistance dog. Not recommended as it was a very unpleasant stay.

Posted by on 23 Oct. 2019

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Comment from Hotel Management

23 Dec. 2019 by Ingenia Holidays Guest Relations

Dear Traveler, I am disappointed to hear your stay with us didn't go to plan, your feedback has been sent onto the team at Ingenia Holidays Nepean River and it will help them address the challenges. We would like to thank you for taking the time to review our park and look forward to welcoming you back again soon! Kind Regards, Connor – Guest Relations | Ingenia Holidays info@ingeniaholidays.com.au

5 out of 5
Situated Close to station and where I needed to go.

Posted by , from Mudgee on 20 Oct. 2019

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5 out of 5
everything was great. check in was easy room was fantastic

Posted by on 20 Oct. 2019

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3 out of 5
Park is over populated bed in studio are not comptable

Posted by on 18 Oct. 2019

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About the Ingenia Holidays Nepean River

Location Mackellar Street, Emu Plains, NSW 2750

Property Features

As a guest of Ingenia Holidays Nepean River, you'll find an outdoor pool, a library, and barbecue grills. Ingenia Holidays Nepean River also features an arcade/game room, a garden, and laundry facilities. The front desk is open around the clock. Self parking is free. This 4-star Sydney campground is smoke free.

  • 40 guestrooms or units
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (62.1 km / 38.6 mi)
  • Train station: Sydney Emu Plains Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Ingenia Holidays Nepean River offers 40 accommodations with coffee/tea makers. Rooms open to patios. This Sydney campground provides complimentary wireless Internet access. Bathrooms include showers.

  • Private patio
  • Television
  • Coffee maker
  • Shower
  • Hair dryer available
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays
  • Contactless check-out is available
  • Property does not use a professional cleaning service

Hotel Names

  • Active Holidays BIG4 Nepean River Campground Emu Plains
  • Active Holidays BIG4 Nepean River Campground
  • Active Holidays BIG4 Nepean River Emu Plains
  • Ingenia Holidays Nepean River Campground Emu Plains
  • Ingenia Holidays Nepean River Emu Plains
  • Ingenia Holidays Nepean River Campground
  • Active Holidays BIG4 Nepean River
  • Ingenia Holidays Nepean River Campsite Emu Plains
  • Ingenia Holidays Nepean River Campsite
  • Active s BIG4 Nepean River
  • Ingenia Holidays Nepean River Campsite
  • Ingenia Holidays Nepean River Emu Plains
  • Ingenia Holidays Nepean River Campsite Emu Plains
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.