Accor Hotels - accommodation in Swanland

Another Village Hotel. This time in Hull and the theme is the same. Friendly and attentive staff matched with a good facilities, well designed rooms and reasonably priced food. Both evening and morning shift staff were friendly and helpful to ensure that there were no issues that needed addressing. The breakfast staff even provided alternative milk which was not out in the open during breakfast. Worth noting for those with dietary restrictions or allergies speaking to the staff will result in a positive experience. Room was clean with no visible dust or cobwebs and smelt fresh on entry. The bathroom was separate from the bedroom with a shower in what I can describe as a spacious room probably bigger than most 'box rooms'. Again bathroom was clean with towels where expected and the toilet bowl clean. Big mirror and well lit. Bed was comfortable with enough pillows for added comfort if required. Kettle and cups provided were clean. Nice choice of tea and coffee although providing decaf for both would also have been welcome. An upgrade to the Clubhouse would have included a Lor Nespresso machine to the mix. There is a full length mirror and a small closet built into the wall housing an ironing board, hairdryer and fan (for hot days?). The room had a good temperature that was not leaning towards hot or cold that I did not look around for the controls to change it.

Bed was really soft and the room was obviously a smoking room at some point as there was that stale old tobacco smell in the room that made getting to sleep difficult

Very good and clean room, breakfast was great.