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4.2 out of 5

"My room was clean and the service was excellent. Very friendly staff. My frequent stay in the hotel was acknowledged and I was upgraded to a much more ... " More

By a verified traveller on Wed 22 Jan 2020

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Hotel Description

Tanoa Plaza Suva puts you in the heart of Suva, within just a 10-minute stroll of Government Building and Waidroka Reef. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 60 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Select Comfort beds and premium bedding welcome you to a good night's rest, and other nice touches include rainfall showerheads and free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Zest Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/café. Each morning continental breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of an airport shuttle.

Places within a 15-minute walk of this 3.5-star Suva hotel include Albert Park and Thurston Gardens.

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$112* Per night/room 6 Feb. - 7 Feb.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tanoa Plaza Suva ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tanoa Plaza Suva

Everyone (14) Couples (3) Business (1) Family (3)
5 out of 5
My room was clean and the service was excellent. Very friendly staff. My frequent stay in the hotel was acknowledged and I was upgraded to a much more expensive room without any extra cost.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Tima

Bula Vinaka and Thank you for your feedback. We are so happy that you enjoyed your stay and your upgrade. I will surely share your feedback with the staffs. We measure our service by the number of our returnee guests that comes in to the Hotel and we thank you for always choosing to lodge at Tanoa Plaza when you come to Suva. We hope to see you again soon. Kind Regards, Tima

5 out of 5
Lovely staff Room was beautiful - very clean. Breakfast was mint

Posted by on 15 May 2019

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Comment from Hotel Management

15 May 2019 by Litia

Bula Vinaka, Thank you for the kind feedback. On your your next trip to Fiji do drop by as we nearing the completion of our major renovation and would love to take you on a tour.

4 out of 5
Great courteous staffs, location. Peaceful environment walking distance to the sea side

Posted by on 6 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Litia

Bula Vinaka Anonymous, Thank you for your feedback and hope to see you again on your next visit

5 out of 5

Nice hotel close to Suva city

I has a very comfortable stay in the hotel. The staff were extremely friendly and helpful. The room was cleaned and tided everyday. the breakfast was awesome and had variety to cater for all. I will definitely come back. Thx

Posted by , from Sydney Australia on 5 Feb. 2018

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Comment from Hotel Management

13 Sep. 2018 by Litia

Dear Sunjnish, Thank you for your lovely feedback about the Hotel and our staff .We always love and ensure that the rooms are kept clean and breakfast is enjoyed by everyone. We look forward seeing you again soon. Kind Regards

4 out of 5

Nice hotel, quite pleasant and close to town.

Greeted by friendly staff on arrival My family were given supplementary cups of tea when they were waiting for my arrival while waiting in the foyer. Breakfast was great with a few different choices of brekki food that you can have. I was in my room by myself and i still felt safe at night.

Posted by , from Sydney on 12 Oct. 2017

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Comment from Hotel Management

13 Nov. 2017 by Laite

Dear Lai, Thank you for your lovely feedback about our staff and our breakfast choices .We always love and ensure that our guests feels safe in their rooms. We look forward seeing you again soon. Kind Regards Laite Reservations Dept.

2 out of 5
Pros: The staff try hard
Cons: Don't have too high expectations
Location: Handy to town centre
Be really careful and check that what you have booked and paid for is NOT charged for again e.g. free breakfasts, wifi. Take a copy of your booking with you and don't hesitate to get in touch with Expedia if you have "issues". Try to get things resolved before you check out

Posted by on 31 Oct. 2016

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Comment from Hotel Management

31 Oct. 2016 by Mere

Thankyou for your feedback and will look into the areas concerned to avoid repeat. Vinaka

4 out of 5

Nice clean hotel, central Suva location.

Pros: Lovely staff, clean facilites
Location: Central location, easy walk to city centre, museum etc
Very comfortable clean hotel, very friendly and helpful staff, would absolutely stay here again.

Posted by on 19 Jun. 2016

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Comment from Hotel Management

28 Oct. 2016 by Mere

Thankyou very much for your feedback and much appreciated. Looking forward to seeing you again Vinaka

4 out of 5

Within walking distance to town center and harbour

Met friendly hotel staff and retail people. Interesting museums. Good food.

Posted by on 5 Feb. 2016

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Comment from Hotel Management

28 Oct. 2016 by Mere

Thankyou verymuch for your review, hope to see you again Vinaka

3 out of 5

Friendly Staff - Comfortable Stay

Pros: Friendly Staff
Cons: Pillows / Aircon unit
Location: Location was very accessible to the city and morning walks along the sea wall.
Only complaint was my air-con unit was too loud to sleep while on. Fortunately it was not too hot to turn it off, however the only way to switch it off was to pull the plug as the remote was secured to the wall. Traffic noise a little disrupting but I was there on business and not for a relaxing holiday.

Posted by , from Auckland NZ on 8 Nov. 2015

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Comment from Hotel Management

29 Oct. 2016 by Mere

Thankyou for your feedback, your Ac problem is now fixed, with newly installed units for each room making your stay more comfortable. Vinaka

4 out of 5

Helpful as always

Pros: Staff and Service
Cons: Sofa bed is not the best as a bed.
Location: Great location, everything is close by but quite and relaxing
I have to comment on the great attitude and willingness of all the staff at Tanoa. Joseph in particular helped from the word go and checked to make sure everything was good with the kids.

Posted by , from Australia on 1 Oct. 2015

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Comment from Hotel Management

29 Oct. 2016 by Mere

Thankyou Vic, i will surely pass this to Joseph and team. We now have installed 48 new Sofa beds, cant wait to show you next time you are in Suva Vinaka

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and gift shops/newsstands are also featured at the business-friendly Tanoa Plaza Suva. The hotel can provide concierge services and wedding services. Self parking is free. This 3.5-star Suva hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 9 levels
  • 4090 sq ft of conference space
  • 380 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Suva (SUV-Nausori) (23.4 km / 14.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tanoa Plaza Suva offers 60 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Suva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

Zest Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Tanoa Plaza Suva

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: FJD 20 for adults and FJD 20 for children (approximately)
  • Airport shuttle fee: FJD 35 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tanoa Hotel
  • Tanoa Hotel Suva Plaza
  • Tanoa Plaza Suva
  • Tanoa Plaza Suva Hotel Suva
  • Tanoa Plaza Suva Hotel
  • Tanoa Plaza Suva Suva
  • Tanoa Plaza Suva Hotel
  • Tanoa Plaza Suva Hotel Suva

You should know

  • Tanoa Plaza Suva offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.