4.2 out of 5

"Very nice atmosphere Seated by the fireplace is a must thing to do. Only one thing- it was a very cold weekend so I would have thought that when w ... " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

A luxury stay in Sutton Forest awaits you at Peppers Manor House. You'll be within a 15-minute walk of Southern Highland Wines and 4 km (2.5 mi) from Moss Vale Golf Club. Highlights at this romantic hotel include 2 restaurants, an outdoor swimming pool and free self parking.

All 43 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and hairdryers. Fridges and room service make in-room dining easy, and minibars provide refreshments. Phones, irons/ironing boards and desks are also available.

The restaurant, Katers Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM.

Sights within a 10-minute drive of this 5-star Sutton Forest hotel include Leighton Gardens and Eling Forest Vineyard and Winery.

Highland Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$163 per night

Garden Suites

Bed Count 1 King Bed Maximum Occupancy 3 Max

Highland King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (Garden Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Manor House ratings based on 113 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Manor House

Everyone (90) Couples (22)
5 out of 5
Our first visit to Peppers Manor House and from the time we arrived I was impressed. Attentive staff, spotlessly clean and beautiful old world charm. We had dinner at Katers and enjoyed it immensely. IWe will be returning again at the next opportunity. Terrific place, Martin & Tracy Christensen.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

22 Jun. 2019 by Hayley - Front Office Manager

Thank you Martin & Tracy for your feedback. We are so glad to hear you enjoyed your stay and hope to welcome you back to Peppers Manor House soon.

5 out of 5

Posted by on 24 May 2019

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Comment from Hotel Management

25 May 2019 by Jino

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jino

4 out of 5
The room and bathroom were clean and fresh. The temperature was good as it was a cool weekend. We had dinner and the staff were great and food was tasty and very good quality produce etc.

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Jino

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jino

1 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

24 May 2019 by Jino

Dear Guest, Thank you for taking the time to tell us about your experience at the Peppers Manor House. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jino

5 out of 5

Posted by on 16 May 2019

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Comment from Hotel Management

22 May 2019 by Jino

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jino

4 out of 5
The staff were very helpful, even before we arrived calling to welcome and offering suggestions for our stay. The evening meal was delicious, more than we could eat and breakfast was also generous. Loved the ambience of the open fire in the sitting room and the quiet, peaceful surroundings

Posted by on 15 May 2019

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Comment from Hotel Management

22 May 2019 by Jino

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jino

5 out of 5
Beautiful scenery Front driveway had a few potholes

Posted by on 9 May 2019

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Comment from Hotel Management

22 May 2019 by Jino

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jino

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

22 May 2019 by Jino

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jino

5 out of 5
The whole place was excellent. The magnificent bathroom in our room (47) was truly spectacular and is a delightful memory. The dining room food was very special. Thank you

Posted by on 4 May 2019

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Comment from Hotel Management

22 May 2019 by Jino

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jino

3 out of 5
The property was quiet and comfortable. The wifi did not work in our room. We asked reception to check it for us. They gave us other wifis to connect to but none of them worked. The room was clean when we arrived but it was not cleaned well on the following days.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Jino

Dear Guest, Thank you for taking the time to tell us about your experience at the Peppers Manor House. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jino

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3627 square feet (337 square metres). The luxury Peppers Manor House also features an outdoor pool, a picnic area, and concierge services. Free self parking is available. This 5-star Sutton Forest hotel is smoke free.

  • 43 guestrooms or units
  • 2 dining venues
  • 3627 sq ft of conference space
  • 337 sq. m of conference space
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (119 km / 74 mi)
  • Train station: Moss Vale Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Peppers Manor House offers 43 forms of air-conditioned accommodation with minibars and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Katers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Katers Larder – Overlooking the garden, this brasserie specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Manor House Hotel Sutton Forest
  • Peppers Manor House Hotel
  • Peppers Manor House Sutton Forest
  • Peppers Manor House
  • Peppers Manor Hotel