See all properties
Save

Surestay Plus Hotel by Best Western Susanville

2.5 star property
Hotel in Susanville with outdoor pool and free breakfast

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Outdoor pool
Reception
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$146
includes taxes & fees
14 Feb - 15 Feb

Explore the area

View map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Place, Lassen County Fairgrounds
    ‪5 min walk‬
  • Place, Lassen County Chamber of Commerce
    ‪4 min drive‬
  • Place, Lassen Historical Museum
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

About the area

Susanville

At Surestay Plus Hotel by Best Western Susanville you'll be within a 10-minute walk of Lassen County Fairgrounds and 2.3 km (1.5 mi) from Roop's Fort. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Lumberjacks, serves American cuisine and is open for breakfast, lunch and dinner. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and a seasonal outdoor swimming pool. Each morning free full breakfast is offered between 6 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Susanville hotel include Lassen County Chamber of Commerce and Lassen Historical Museum.

What's nearby

  • Lassen County Fairgrounds - 5 min walk - 0.4 km
  • Lassen County Chamber of Commerce - 4 min drive - 2.1 km
  • Lassen Historical Museum - 4 min drive - 2.1 km
  • Roop's Fort - 4 min drive - 2.1 km
  • Eagle Lake - 58 min drive - 67.0 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Frosty Mill - ‬2 min drive
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Lassen Ale Works @ The Boardroom - ‬2 min drive

About this property

Surestay Plus Hotel by Best Western Susanville

Hotel in Susanville with outdoor pool and free breakfast
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Surestay Plus Hotel by Best Western Susanville. Self parking is free.
  • 82 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Dining venue
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

Similar properties

Premium bedding, pillow-top beds, in-room safe, desk
Comfort Inn & Suites Susanville
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$157
includes taxes & fees
15 Feb - 16 Feb
Comfort Inn & Suites Susanville

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is parking available at Surestay Plus Hotel by Best Western Susanville?

Yep, Surestay Plus Hotel by Best Western Susanville has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on 14 Feb 2026 start from AU$146.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Surestay Plus Hotel by Best Western Susanville?

The closest beach to Surestay Plus Hotel by Best Western Susanville is Westwood Beach (41.3 km).

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Surestay Plus Hotel by Best Western Susanville has a seasonal outdoor pool. The pool is open from May to September.

Is Surestay Plus Hotel by Best Western Susanville family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Surestay Plus Hotel by Best Western Susanville is a hit with families.

Does Surestay Plus Hotel by Best Western Susanville serve breakfast?

You bet, our travelers highly rate the free full brekkie here! Offered daily between 6 AM and 9:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Surestay Plus Hotel by Best Western Susanville?

No, Surestay Plus Hotel by Best Western Susanville does not offer an airport shuttle service.

Is there a bar or restaurant at Surestay Plus Hotel by Best Western Susanville?

Yep, you can grab a meal at Surestay Plus Hotel by Best Western Susanville's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Surestay Plus Hotel by Best Western Susanville?

Check-in begins at 3 PM. Check-out time is 11 AM.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 385 out of 976 reviews
Rating 8 - Good. 321 out of 976 reviews
Rating 6 - Okay. 154 out of 976 reviews
Rating 4 - Poor. 76 out of 976 reviews
Rating 2 - Terrible. 40 out of 976 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Crystal

Stayed 1 night in Nov 2025

2/10 Terrible

Charles

Stayed 3 nights in Nov 2025

8/10 Good

Vincent

Liked: Staff & service
The staff was nice and we were able to get checked in early. It was clean and quite.
Stayed 1 night in Oct 2025

10/10 Excellent

Vickie, Harrison

Stayed 1 night in Oct 2025

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities
No coffee pods in room on the second night, body wash pump bottle was empty.
Stayed 2 nights in Oct 2025

8/10 Good

Triston

Liked: Staff & service, property conditions & facilities
Staff was nice. A little roadnoise
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Cat friendly
Stayed 1 night in Oct 2025

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up!
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the freeway
Stayed 1 night in Oct 2025

4/10 Poor

Julie, Basalt

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Very dated rooms catering to a LOT of construction workers vs families. Thin walls. Squeaky bed. Rough around the edges. Not very comfortable as a solo female traveler.
Stayed 1 night in Oct 2025

4/10 Poor

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy, Milwaukie

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,friendly easy check in
Stayed 1 night in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Oliva

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Just fine
Stayed 2 nights in Oct 2025

6/10 Okay

Cristin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Room clean but hotel is old, very thin walls and floors. Heard everything around us. Not the hotels fault but other clientele loud, leaving trucks idling at 6 am.
Stayed 2 nights in Oct 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel with fridge and microwave Breakfast was a voucher for Lumberjack’s restaurant next door which was top notch Went there for dinner and that was great
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/pet friendly/ near grocery and drug store/ convenient location/priced reasonably with great quality
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, room comfort

Debra from the Smokies

Room was clean and spacious. Close proximity to eateries. Can be walkable. Staff wonderful. Great breakfast. Would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the room was clean, Not like staying in an upscale hotel but good value for the price.. There breakfast is great as they give you a voucher for the restaurant next door..
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

6/10 Okay

Janet L

Liked: Cleanliness, staff & service
Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
Stayed 1 night in Sep 2025

8/10 Good

James

Business traveller
Liked: Staff & service
The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
Stayed 1 night in Sep 2025

10/10 Excellent

frank, Sam Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

YI CHI

Stayed 2 nights in Aug 2025