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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Hotel in Surprise with free breakfast and fitness centre

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Lobby
2 Queen Beds, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking
Exterior
Studio, 1 King Bed, Accessible, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$209
includes taxes & fees
31 Dec - 1 Jan 2026

Explore the area

View map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, Banner Del E Webb Medical Center
    ‪5 min walk‬
  • Place, Fred Kuentz Center
    ‪3 min drive‬
  • Place, Sun Village Golf Course
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪44 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Designer toiletries
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - unspecified
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - unspecified
  • Sleeps 6
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Studio Suite with Sofabed

  • Sleeps 5

King Studio Suite with Sofabed

  • Sleeps 3

Mobility Access King Studio with Roll in Shower

  • Sleeps 4

View all photos for Mobility Access Two Queen Studio with tub

In-room safe, iron/ironing board, free cots/infant beds

Mobility Access Two Queen Studio with tub

  • Sleeps 6

Mobility Access Two Queen Room with Tub

  • Sleeps 4

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds nonsmoking

Standard Room

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

Two qns studio sofabed nosmoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Surprise

At Hampton Inn & Suites Phoenix-Surprise you'll be within a 15-minute walk of Banner Del E Webb Medical Center and 2.9 km (1.8 mi) from Fred Kuentz Center. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Free full breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 20-minute drive of this Surprise hotel include Peoria Sports Complex and State Farm Stadium.

What's nearby

  • Banner Del E Webb Medical Center - 5 min walk - 0.5 km
  • Fred Kuentz Center - 3 min drive - 2.3 km
  • Sun Village Golf Course - 3 min drive - 2.3 km
  • R.H. Johnson Center - 4 min drive - 2.3 km
  • State Farm Stadium - 20 min drive - 24.7 km

Getting around

  • Sky Harbor International Airport (PHX) - 42 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Circle K - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and fitness centre
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square metres) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq. m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Hilton Garden Inn Surprise Phoenix
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 668 reviews
The price is AU$223
includes taxes & fees
1 Jan - 2 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Phoenix-Surprise?

Hampton Inn & Suites Phoenix-Surprise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on 31 Dec 2025 start from AU$208.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Phoenix-Surprise?

Yep, Hampton Inn & Suites Phoenix-Surprise has a free self car park.

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Hampton Inn & Suites Phoenix-Surprise has an outdoor pool. The pool is open 8 AM to 10 PM.

Is Hampton Inn & Suites Phoenix-Surprise family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn & Suites Phoenix-Surprise is a hit with families.

Does Hampton Inn & Suites Phoenix-Surprise serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Phoenix-Surprise?

No, Hampton Inn & Suites Phoenix-Surprise does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIchael, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven, Henderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated hotel. Room was very nice. Staff very friendly. Always like staying at Hampton Inn, one of my favorites
Stayed 2 nights in Sep 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and comfortable
Stayed 2 nights in Sep 2025

6/10 Okay

Alfred

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room. Clean. Efficient. I would stay there again for sure
Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Every one was helpful and it was very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany, wichita falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Sep 2025

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Nice place. Wonderful crew
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caring staff

This is my home base. My daughter was murdered in May. As it was in her home, the Surprise Police Dept brought me here for a place to stay. Paula and her staff were wonderful. As family members came to town for her service and we needed more rooms, she made sure there was space for everyone. I can't thank your staff enough for their kindness and the outpouring of love they showed us. This visit was for a court hearing for my estranged son-in-law, who murdered my beautiful daughter Ali Amanda. I will always stay here whenever I come in to town to visit my grandgirls and for court hearings.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is great. Keep the good work!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto

Stayed 2 nights in Aug 2025

8/10 Good

Lura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathleen, Rialto

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Jami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a well-managed property-this is the one! Impeccably clean, organized, staffed, etc. Friendly staff that were always busy vacuuming, wiping things down picking up trash outside and more. The rooms were clean, the bedding was not just clean, but crisp sheets and smelled great. The grounds were well-manicured and not a piece of trash in site. They care about their pool furniture and the whole pool area was nice and kept. Didn't actually go in the pool but impressed by the pool area. This will now be our place when we travel there!
Stayed 3 nights in Aug 2025

10/10 Excellent

DAndree

Stayed 1 night in Aug 2025

10/10 Excellent

Gabby

Stayed 1 night in Aug 2025

6/10 Okay

Denise

Business traveller
Liked: Staff & service, amenities
My room was not thoroughly cleaned, and the air conditioner was really loud. Otherwise, my stay was OK.
Stayed 2 nights in Aug 2025

8/10 Good

Ron

Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Dawn

Stayed 1 night in Aug 2025