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Hampton Inn & Suites Phoenix-Surprise

Property class: 2.5

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

A spacious dining area with a long table, multiple chairs, and a bar area.
A hotel with a prominent neon sign, multiple floors, and a well-lit entrance.
A compact kitchen with a granite countertop, a stainless steel sink, a coffee maker, a kettle, and a microwave.
A hotel room with two beds, a desk, a chair, a television, and a window with a view.
A hotel room with a blue sofa, a desk with a chair, a lamp, and a framed picture on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
The current price is AU$194
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, State Farm Stadium
    ‪29 min drive‬
  • Place, Westgate Entertainment District
    ‪30 min drive‬
  • Place, Phoenix Convention Center
    ‪50 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave

A hotel room with two beds, a desk, a chair, a television, and a window with a view.

Room, 2 Queen Beds, Mobility Accessible, Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a bed, a sofa, a TV, and a desk.

Studio, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds, Mobility Accessible, Microwave

A hotel room with a television, two beds, a desk, and a blue chair.

Studio, Multiple Beds, Mobility Accessible, Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

Studio Suite, 1 King Bed with Sofa bed, Microwave

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A wooden desk with a flat-screen TV, a blue office chair, a lamp, and a microwave.

Room, 2 Queen Beds, Microwave

9.4 out of 10
Exceptional
(103 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, Multiple Beds, Microwave

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

Studio Suite, Multiple Beds, Microwave

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

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About the area

Surprise

At Hampton Inn & Suites Phoenix-Surprise you'll be within a 15-minute walk of Banner Del E Webb Medical Center and 2.9 km (1.8 mi) from Fred Kuentz Center. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Free full breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 20-minute drive of this Surprise hotel include State Farm Stadium and Peoria Sports Complex.

What's nearby

  • State Farm Stadium - 29 min drive - 26.6 km
  • Westgate Entertainment District - 30 min drive - 25.9 km
  • Phoenix Convention Center - 50 min drive - 58.9 km
  • Grand Canyon University - 50 min drive - 35.2 km
  • Chase Field - 51 min drive - 59.3 km

Getting around

  • Sky Harbor International Airport (PHX) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square metres) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq. m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

A modern lobby with a reception desk, seating area, and a television screen.
Holiday Inn Express Surprise by IHG
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  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$190
includes taxes & fees
8 Dec - 9 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Phoenix-Surprise?

Hampton Inn & Suites Phoenix-Surprise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on 7 Dec 2026 start from AU$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Phoenix-Surprise?

Yep, Hampton Inn & Suites Phoenix-Surprise has a free self car park.

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Hampton Inn & Suites Phoenix-Surprise has an outdoor pool. The pool is open 8 AM to 10 PM.

Is Hampton Inn & Suites Phoenix-Surprise family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn & Suites Phoenix-Surprise is a hit with families.

Does Hampton Inn & Suites Phoenix-Surprise serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Phoenix-Surprise?

No, Hampton Inn & Suites Phoenix-Surprise does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really helpful and the property really clean, breakfast was perfect
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, well-appointed room and excellent breakfast buffet! Will definitely stay at this property again when in Phoenix.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.coffee was wonderfull!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was extremely helpful. Breakfast was good and a big variety of foods ❤️
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the conveniency and proximity to the people I was visiting and also and well kept the property is along with helpful, friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Pool was maintained. I will plan to come here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel…clean, great amenities, good location, friendly staff, great complimentary breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, nice breakfast with many choices, convenient location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and quiet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love hampton inns they rarely disappoint
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, hotel and room was clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding front desk people.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazingly clean. The staff was absolutely wonderful and friendly! I don’t think I’ve ever experienced such a wonderful experience with staff. I recommend this place with a +10!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Partially under construction but really not a big problem
Stayed 2 nights in Jul 2026