6/10 Okay
Elmar
13 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not nearly as good as most reviews suggest
Based on the mostly very positive reviews we decided to give this hotel a try. Unfortunately, we were disappointed.
But first the positive:
Rooms 411 & 311 (both suites) are spacious, nicely equipped with kitchenette, a good shower, and plenty of electrical outlets. The TV is good with many channels to choose from.
And now the negative:
The mattresses are hard like a rock. Kitchenette has no stove. Therefore, only good for heating up food in the microwave. TV remote controls difficult to understand and operate. Electric outlets loose and wiggly. Hotel location is on a very busy street across from hospital. Parking is underground, very tight, and has limited spaces. (We had to park outside in front of restaurant two of the four nights we stayed.) The worst, however, is the elevator. It does not stop at street level (which I can understand) and at lobby level (which I do not understand). So, when you check in you will have to use stairs (which is a problem for handicapped persons or older persons who have difficulties climbing stairs (like us). Elevator controls are not reliable (you have to push buttons multiple times otherwise it doesn’t go anywhere). Also, the rooms have no views (except for a wall or a rooftop of a next door building). Last, but not least, our door lock electronics didn’t work reliably and couldn’t be fixed on a Sunday. So we moved from 411 to 311. Breakfast is decent, and all employees are friendly and helpful.
Would we stay again? Probably not…
Elmar
Stayed 4 nights in Feb 2024