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The Royal Surakarta Heritage - Handwritten Collection

5.0 star property

Photo gallery for The Royal Surakarta Heritage - Handwritten Collection

Exterior
A restaurant interior with wooden chairs, tables, and decorative items.
Exterior
Junior Suite, 1 King Bed
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$44
includes taxes & fees
19 June - 20 June

Explore the area

View map
Jalan Slamet Riyadi No. 06, Surakarta, Central Java, 57111
  • Place, Gede Market
    ‪6 min walk‬
  • Place, Klewer Market
    ‪6 min walk‬
  • Place, Mangkunegaran Palace
    ‪12 min walk‬
  • Airport, Surakarta (SOC-Adisumarmo Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Superior Room, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a TV, a wooden cabinet, a sofa, a coffee table, and a view of the city.

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Surakarta

A luxury stay in the heart of Surakarta awaits you at The Royal Surakarta Heritage - Handwritten Collection. Within just a 10-minute stroll, you'll find Mesjid Agung and Pasar Klewer. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Solo City Centre hotel include Klewer Market and Gede Market.

What's nearby

  • Gede Market - 6 min walk - 0.6 km
  • Klewer Market - 6 min walk - 0.6 km
  • Mangkunegaran Palace - 12 min walk - 1.1 km
  • Kraton Surakarta - 14 min walk - 1.2 km
  • Nakamura Klinik - 18 min walk - 1.5 km

Getting around

  • Solo Jebres Station - 6 min drive
  • Surakarta (SOC-Adisumarmo Intl.) - 29 min drive

Restaurants

  • ‪Seafood Lesehan Mbak Imah - ‬2 min walk
  • ‪Warung Lesehan Bu dul - ‬1 min walk
  • ‪Gladag Langen Bogan (GALABO) - ‬3 min walk
  • ‪Warung Bakso Pak Jayus - ‬1 min walk
  • ‪Wedangan Mas Iput - ‬3 min walk

About this property

The Royal Surakarta Heritage - Handwritten Collection

The Royal Surakarta Heritage - Handwritten Collection offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and multilingual staff are also featured at the luxury The Royal Surakarta Heritage - Handwritten Collection. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

This 5-star Surakarta hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 9 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Royal Surakarta Heritage - Handwritten Collection offers 150 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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4.1 out of 5, Very good, 116 reviews
The price is AU$56
includes taxes & fees
19 June - 20 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 11 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 121,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Surakarta Heritage - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 121000 per person
  • Airport shuttle fee: IDR 120000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Heritage Surakarta
Royal Surakarta Heritage
Royal Surakarta Heritage Hotel
Royal Surakarta Heritage Hotel Solo
Royal Surakarta Heritage Solo
Surakarta Heritage
Surakarta Royal Heritage
Royal Surakarta Heritage Solo MGallery Collection Hotel
Royal Surakarta Heritage MGallery Collection Hotel
Royal Surakarta Heritage Solo MGallery Collection
Royal Surakarta Heritage MGallery Collection
Royal Surakarta Heritage MGallery Sofitel Hotel
Royal Surakarta Heritage Solo MGallery Sofitel
The Royal Surakarta Heritage Handwritten Collection
The Royal Surakarta Heritage Solo MGallery by Sofitel
The Royal Surakarta Heritage Solo MGallery Collection
The Royal Surakarta Heritage - Handwritten Collection Hotel
The Royal Surakarta Heritage - Handwritten Collection Surakarta

Frequently asked questions

What is the cancellation policy at The Royal Surakarta Heritage - Handwritten Collection?

The Royal Surakarta Heritage - Handwritten Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Surakarta Heritage - Handwritten Collection?

As of 16 June 2026, prices found for a 1-night stay for 2 adults at The Royal Surakarta Heritage - Handwritten Collection on 19 June 2026 start from AU$44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Surakarta Heritage - Handwritten Collection?

Yep, The Royal Surakarta Heritage - Handwritten Collection has a free self car park and free valet parking.

Is there a spa on site at The Royal Surakarta Heritage - Handwritten Collection?

Yep, there is an onsite spa at The Royal Surakarta Heritage - Handwritten Collection. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Royal Surakarta Heritage - Handwritten Collection have a pool?

The Royal Surakarta Heritage - Handwritten Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes The Royal Surakarta Heritage - Handwritten Collection a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Royal Surakarta Heritage - Handwritten Collection.

Are there hot tubs in the rooms at The Royal Surakarta Heritage - Handwritten Collection?

No, but there are deep-soaking baths in the guestrooms.

Does The Royal Surakarta Heritage - Handwritten Collection serve breakfast?

Sure does, buffet breakfast is offered weekdays from 6:00 AM to 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Royal Surakarta Heritage - Handwritten Collection?

No, but there's an airport shuttle that runs from 6 AM - 11 PM on request for a fee.

Is there a bar or restaurant at The Royal Surakarta Heritage - Handwritten Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Royal Surakarta Heritage - Handwritten Collection?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Royal Surakarta Heritage - Handwritten Collection?

No, pets and service animals are not allowed.

The Royal Surakarta Heritage - Handwritten Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 170 reviews
Rating 8 - Good. 54 out of 170 reviews
Rating 6 - Okay. 22 out of 170 reviews
Rating 4 - Poor. 13 out of 170 reviews
Rating 2 - Terrible. 6 out of 170 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Riana kusnandari

Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Endah

Liked: Staff & service
Disliked: Amenities
It’s our third times staying at Heritage for the last 6 years love the location, friendly staff and great breakfast. It’s good to know the hotel is practicing eco system. My disappointment was there is no hand towels and extra toilet paper(I have to request them). The bath M
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lidya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here when you visit Solo !

Very happy and satisfied with our stay, the location, services, food and overall property condition. Would stay again and recommend to others.
Morning view from our room.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Well decorated central hotel very comfortable, room a tiny bit rundown. Service great.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Wesley Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location to explore Solo

A great location and although a modern building (it was a bank HQ at one time) is well set out ho showcase Java culture.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The javanese interior design and decoration. The breakfast is excellent
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Fraser J

Average Night

Very nice room space to layout things, large room, nice bathroom. A/C terrible had to move rooms once second room OK. Pool very nice prefect temperature. Staff helpful but lacked English speaking staff. This is a problem for me. No place near to eat.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Soesani

Liked: Cleanliness, staff & service, amenities
Close to everywhere
Stayed 1 night in May 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive heritage decor and artefacts layered upon a modern construction that is airy. Spacious room and feature swimming pool. Easy rickshaw distance to both palaces and to batik museum. Good value. Best nights’s sleep with high quality towels etc… Staff all very helpful.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2022
Verified

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is exceptional except the WiFi and Air Conditioner was too loud.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
This hotel needs some TLC regarding their upkeep and maintenance, all over. BUT. It's an amazing hotel with plenty of culture and art displayed and built into it. Rooms are spacey and feels homey.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and breakfast is very good. Rooms can be cleaner - specially lamp sheds and toilet was leaking a bit. The main concern I had was contacting the property before arrival to arrange a shuttle from airport- called, tried chatting via whatsup but couldn’t get any help
Stayed 6 nights in Nov 2023
Verified

4/10 Poor

Michael

Liked: Amenities
Disliked: Property conditions & facilities
This Royal Surakarta is overrated. The photos of the rooms i booked were totally different from the rooms i got. When you walk in the first thought is wow this is great, again the maintenance on the room was very little. The air-conditioning controller didn't work and the room temperature was bearly comfortable. I would not recommend this hotel.
Stayed 3 nights in May 2025
Verified

4/10 Poor

Evan

Disliked: Cleanliness, amenities, property conditions & facilities
The lobby and restaurant are decent, but everything in our (tiny) room was chipped, scratched, marked, broken or not functioning properly, including things like broken toilet seat, shower that didn’t drain, marks on ceiling and wall etc. The gym was dirty with machines that were rusted and broken.
Verified

4/10 Poor

Shirley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t thought the 5 star hotel have poor amenities and cleanliness. The towel looks worn, poor bathroom lighting, stain in bathtub, the bed lamp is not function, the blanket dirty So we have to move to another room at around 2am.. Though The staff is very friendly and helpful We stay at 7th floor An advice would be a room renovation or before guests check in, there should be room inspection to check everything meet the 5star hotel requirements as I didn’t pay cheap to stay there
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Nathalie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room as no air circulation , seems that nobody stays in for years , it was smelly , very humid in the room , clothes and sheets were weat by humidity , air conditionning very old not working in the first room they give me ! Stains in the bathroom . Really need to renovate ! Also I was able to ear everything people were saying in the other room. Not soundproof walls that s for sure . Not a MGALLERY collection as I have seen other places in the world . Should be rated 2 starts not more.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
I was not satisfied with my recent stay of 3 nights at this hotel. Three serious complaints: 1 Upon check-in at 2:00 pm my room was not ready yet, and I had to wait more than an hour in the lobby before the room was ready. 2. For New Years Eve I decided to treat myself to a steak tenderloin dinner, the most expensive item on the menu. But what they served was a small and tough piece of steak, with lots of gristle that was definitely not steak tenderloin. 3. I suffered some serious wounds on my arm due to an extra mechanical lock that had been added to the door, and that had very sharp corners. The bleeding was serious because some skin was torn off. The hotel made a bandage for it initially, but it did not heal quickly so I subsequently went to a medical clinic in Bali for professional medical care that cost me 2,480,000 Rp total for the initial visit and a course of antibiotic medicine, and then a return visit to change the wound dressing. I had to keep wound dressings on for 8 days, which prevented other activities like swimming and a normal shower. The design of that lock was dangerous and the lock was not even necessary.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

KOJI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフの対応は素晴らしい。 設備が古く、問題があります。自分が宿泊した部屋は小さなアリがたくさん住んでいて、トイレの水がずっと流れたままで流水音に煩わされました。
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Boedi

Liked: Staff & service
Lokasi hotel strategis di tengah kota, design sangat unik berkonsep Jawa. Beberapa kali menginap disini, selalu menghadapi kondisi ac kamar yang tidak optimal dan sdh dicek namun tetap tidak bs dingin. Pemeliharaan dan perawatan perlu ditingkatkan supaya sesuai dg standar Accor intl
Stayed 1 night in Jun 2025
Verified

8/10 Good

Frode

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotel og store rom. Litt kjedelig frokost for en som ikke er fra Asia. Også måtte vi betale for 1 frokost fordi dem mente vi var 5 voksne og 3 barn, men når jeg bestilte så står det barn opp til 17 år og 4 personer var under 17. Det var ikke mye penger men litt irriterende. Så da ble det dessverre ett annet hotel når vi var i Solo 2 uker senere.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

HARUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
係員も親切でバスタブ もあり 最高です
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Christian

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Lobby ist sehr schön. Fitnessraum vorhanden, aber eher heruntergekommen. Für die meisten Übungen jedoch in Ordnung. Frühstücksangebot ist gut. Pool mit schöner Aussicht. Jedoch war unser Zimmer ziemlich abgewohnt und auch nicht sauber. Daher die 2 abgezogenen Punkte.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service

Prettig verblijf

Goed en prettig verblijf
Stayed 3 nights in May 2024
Verified

8/10 Good

KOJI

Liked: Staff & service, amenities
総合的には、安い価格なのに贅沢できて満足した 良い点 館内のインテリアやアートなど調度品、朝のロビーでのガムラン演奏など、ジャワらしい雰囲気が味わえる 朝食ビュッフェは種類豊富、味も良く、大変、満足した 悪い点 建物、設備が古い。例えば、防音が悪い。USBの充電ポートがない。浴槽の排水が流れない。など 通りから音が騒がしかったし、隣の部屋から会話や生活音が大きく聞こえた。私達の会話も隣の部屋に筒抜けでしょう。 すべての部屋を禁煙にしたほうがいいのではないか？2泊のうち1泊は禁煙のリクエストが叶わなかった
Stayed 2 nights in Sep 2023