Crown Prince Hotel Surabaya

4.0 star property
Upscale spa hotel, walk to Tunjungan Plaza

Choose dates to view prices

Photo gallery for Crown Prince Hotel Surabaya

Reception
Outdoor pool
Front of property - evening/night
Classy
Breakfast, lunch, dinner served; international cuisine
Reviews
7.8

Good

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • SpaSpaSpa
  • GymGymGym
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Jl. Basuki Rahmat 123 - 127, Surabaya, East Java, 60271
  • Popular LocationTunjungan Plaza7 min walk
  • Popular LocationSurabaya Plaza Shopping Mall15 min walk
  • Popular LocationGrand City Surabaya2 min drive
  • AirportSurabaya (SUB-Juanda)35 min drive

Room options

Cozy Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Cozy Double

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Charming

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Comfy

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Classy

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Surabaya

Crown Prince Hotel Surabaya places you in the centre of Surabaya, within just a 15-minute stroll of Tunjungan Plaza and Surabaya Plaza Shopping Mall. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Avallon, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and kids' swimming pool. Business travelers can take advantage of 6 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of a free shopping centre shuttle. .With a stay at this 4-property class Embong Kaliasin hotel, you'll be 1.7 km (1.1 mi) from Grand City Surabaya and 4.1 km (2.5 mi) from Red Bridge.

What's nearby

  • Tunjungan Plaza - 7 min walk
  • Surabaya Plaza Shopping Mall - 15 min walk
  • Grand City Surabaya - 2 min drive
  • Royal Plaza Surabaya - 7 min drive
  • Galaxy Mall - 8 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 35 min drive

Restaurants

  • My Story - 3 min walk
  • The Library Cafè - 1 min walk
  • Tetsujin - 4 min walk
  • Toko Wisata Rasa Oleh Oleh Khas Surabaya - 2 min walk
  • Solaria - 3 min walk

About this property

Crown Prince Hotel Surabaya

Upscale spa hotel, walk to Tunjungan Plaza
Crown Prince Hotel Surabaya offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. A children's pool, spa services, and a terrace are also featured at the business-friendly Crown Prince Hotel Surabaya. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 211 guestrooms or units
  • 21 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crown Prince Hotel Surabaya offers 211 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. The spa is open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free shopping centre shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 106,500 for adults and IDR 53,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Avallon

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 21 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Prince Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 106500 for adults and from IDR 53250 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Prince Hotel Surabaya
Crown Prince Hotel
Crown Prince Surabaya
Crown Prince Hotel Surabaya, Java
Crown Prince Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel
Crown Prince Hotel Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel Surabaya

Frequently asked questions

Are there any beaches close to Crown Prince Hotel Surabaya?

The closest beach to Crown Prince Hotel Surabaya is New Kenjeran Beach (7.1 km).

Is there a spa on site at Crown Prince Hotel Surabaya?

Yep, Alaya Spa is available for guests.

Does Crown Prince Hotel Surabaya have a pool?

Crown Prince Hotel Surabaya has an outdoor pool and a kids' pool.

What makes Crown Prince Hotel Surabaya a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Crown Prince Hotel Surabaya.

Does Crown Prince Hotel Surabaya serve breakfast?

You bet, buffet brekkie is offered daily.

Is there a free airport shuttle available at Crown Prince Hotel Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crown Prince Hotel Surabaya?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crown Prince Hotel Surabaya?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crown Prince Hotel Surabaya?

No, pets and service animals are not allowed.

Crown Prince Hotel Surabaya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 46 reviews" "
Rating 8 - Good. 23 out of 46 reviews" "
Rating 6 - Okay. 9 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Mar 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended !
Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend
Stayed 4 nights in Feb 2024

10/10 Excellent

Satria Gentur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Clemence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Excellent location!
Stayed 2 nights in Jul 2019

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Stayed 2 nights in Jan 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Surabaya
Good condition rooms, clean and comfortable. Very good breakfast
Stayed 1 night in Aug 2018

8/10 Good

farah, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, best and healthy welcome juice.
Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
Stayed 3 nights in Apr 2018

8/10 Good

Masanori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Location is good with a mega shopping centre nearby
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
HOUSEKEEPING
VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
Stayed 5 nights in Feb 2018

10/10 Excellent

cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018