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Best Western Sur

Property class: 3

Photo gallery for Best Western Sur

A spacious lobby with multiple seating areas, a central decorative boat, and a high ceiling with intricate woodwork.
A spacious dining area with multiple tables set for service, wooden chairs, and large windows offering views of the outdoors.
A dining area with tables and chairs, a pool, and a building with a thatched roof.
A poolside area with striped lounge chairs and blue umbrellas, a clear view of a rocky hill in the background, and a calm pool reflecting the surroundings.
A traditional room with a wooden sofa set, a small table, and decorative ship models on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$138
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
23 Al Aise Street, Sur, Ash Sharqiyah South Governorate, 411
  • Place, Sunaysilah Fort
    ‪3 min drive‬
  • Place, Wadi Shab
    ‪50 min drive‬
  • Place, Turtle Beach
    ‪60 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Executive Room, Walk In Shower

Lobby

1 King Bed, Non-Smoking, Executive Room, Walk In Shower

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Single Beds, Non-Smoking, Standard Room, Mini Bar, Wi-Fi, Coffee And Tea Maker

Minibar, in-room safe, desk, iron/ironing board (on request)

2 Single Beds, Non-Smoking, Standard Room, Mini Bar, Wi-Fi, Coffee And Tea Maker

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Standard Room, Mini Bar, Wi-Fi, Coffee And Tea Maker

Minibar, in-room safe, desk, iron/ironing board (on request)

1 King Bed, Non-Smoking, Standard Room, Mini Bar, Wi-Fi, Coffee And Tea Maker

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Non Smoking, City View

A hotel room with a bed, a desk with a computer, a chair, a table with a lamp, a TV, and a window with curtains.

Family Suite, Multiple Beds, Non Smoking, City View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, two chairs, a small table, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

About the area

Sur

At Best Western Sur you'll be 2.2 km (1.4 mi) from Sunaysilah Fort and 2.3 km (1.4 mi) from Bilad Sur Castle. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3-property class Sur hotel include Sur Traditional Souq and Sur College of Applied Sciences.

What's nearby

  • Bilad Sur Castle - 2 min drive - 2.0 km
  • Sunaysilah Fort - 3 min drive - 2.6 km
  • Wadi Shab - 50 min drive - 55.5 km
  • Ras Al Hadd Fort - 54 min drive - 55.6 km
  • Turtle Beach - 60 min drive - 62.3 km

Restaurants

  • ‪مطعم ومطبخ منارة صور - ‬6 min drive
  • ‪Vaidyan’s Fish & Grill - ‬2 min walk
  • ‪Sur Istanbul Turkish & Arabic Foods - ‬3 min drive
  • ‪Mersal Cafe - ‬2 min drive
  • ‪Zaki Restaurant - ‬4 min drive

About this property

Best Western Sur

Best Western Sur offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Sur. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Sur hotel is smoke free.

  • 105 guestrooms or units
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Sur offers 105 accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 62 reviews
The price is AU$83
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oysters Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: OMR 75 per vehicle (one-way)
  • Airport shuttle fee per child: OMR 75.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: OMR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sur Plaza
Sur Plaza
Sur Plaza Hotel
Sur Plaza Hotel Oman
Sur Plaza Hotel
Best Western Sur Sur
Best Western Sur Hotel
Best Western Sur Hotel Sur

Frequently asked questions

Is parking available at Best Western Sur?

Yep, Best Western Sur has a free self car park.

How much does it cost to stay at Best Western Sur?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Best Western Sur on 26 Aug 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Sur?

The closest beach to Best Western Sur is Pebbles Beach (41.4 km).

Does Best Western Sur have a pool?

Best Western Sur has an outdoor pool.

Is there a free airport shuttle available at Best Western Sur?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Best Western Sur?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Sur?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western Sur?

No, pets are not allowed.

Best Western Sur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 109 reviews
Rating 8 - Good. 63 out of 109 reviews
Rating 6 - Okay. 20 out of 109 reviews
Rating 4 - Poor. 9 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very good food, and super clean.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Nibras

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place, friendly staff, clean room
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Puneet

Disliked: Cleanliness, staff & service, amenities
Dated room- hot water didn't work. Poor facilities overall. The parking was the only good thing.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was a bit hit and miss. Rooms basic. Dated. Has great pool great bar.. food was hit and miss. Location was good
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with clean rooms and swimming pool.

Nice, refurbished hotel with clean rooms and kind staff. Hotel has a swimming pool in which you can cool down. By car you can find plenty of restaurants within 15 min distance.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The Sur Plaza hotel is a decent place to stay in Sur, Oman. It is easy to find when you drive into town. The restaurant has good food for breakfast and dinner. The staff was friendly.
Verified review

8/10 Good

Réal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality vs price, nothing to complain. We ate at the restaurant, service and food was excellent. We also took advantage of the their pool which was a plus for us.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Laurence

Liked: Cleanliness, property conditions & facilities
The only negative point is that the AC is set at a very low temperature. It's an on or off AC : no possibility to set the temperature at a desired degree or strength of air flow. It's really freezing as you enter the room. One night is enough to catch a cold!
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Blazenka

Liked: Cleanliness
Disliked: Amenities
The staff at the restaurant were rude and very pushy. We came about 60-90 minutes before closing and they looked annoyed. We sat down and they told us we had to let them know in 5 minutes if we wanted food or we couldn’t order because they would close the kitchen. We asked if we could order shisha and they told us we had to go to the other side of the pool to do that. We mentioned we wanted to order food as well and they said “which one fo you want first. You have to eat here but smoke shisha over there” We ended up only ordering hummus and some bread because they gave us such a hard time. They came to our table about 5-6 times to see if we were finished with the food because they wanted to clean up. It was annoying and not a great impression
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct pour une nuit à Sur. Les chambres étaient propres et confortables. Les salles de bain mériteraient un coup de neuf mais correct dans l’ensemble
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel un po vetusto negli arredi ma pulito e personale molto cortese
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien !

Joli hôtel familial et calme : nous avions par moment la piscine pour nous seuls. Le petit déjeuner était bon, vous êtes bien localisés pour vous déplacer en voiture. Le personnel est très gentil.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Birgitte

Liked: Cleanliness, staff & service

Fint hotel til prisen.

Fint hotel til prisen.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

CHIRAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺は静かなエリア。ただ昼間は上階の工事の音がうるさかったです。
Stayed 1 night in Jul 2024
Verified review

8/10 Good

morten

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rigtig fint og stort hotel men meget hård seng.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Roland

Liked: Staff & service, property conditions & facilities, room comfort

Séjour convenable mais des points à améliorer

Séjour convenable (4 nuits avec petit déjeuner) Chambre : quelques odeurs d’égouts dans la Sdb, pression faible à la pomme de douche Petit déjeuner : nappe et serviettes pas propres (remarque faite au personnel et à l’accueil : reçu appel du manager mais problème identique le lendemain)
Stayed 4 nights in Dec 2023
Verified review

4/10 Poor

Lydia

Disliked: Staff & service, property conditions & facilities, room comfort

Chambre bruyante et nourriture infame

Nous avions une chambre côté route de grande circulation, même si la chambre était spartiate c'était surtout le bruit de la route. Fenêtres qui ferment mal, nous avons dormi avec les bouchons dans les oreilles mais ca ne suffisait pas. Sinon on décourage fortement la restauration, nourriture chère, sans saveur (buffet dont nourriture froide). On était tous seuls à l'intérieur car ils n'ont pas voulu nous donner une table dehors. Petit-déjeuner idem, nourriture basse gamme. À éviter à tout prix.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Ottavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto carino, personale disponibile. Struttura pulita e rapporto qualità prezzo molto buono.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war sehr sauber, große Poolarea, große Auswahl beim Frühstück und Abendessen sowie freundliches Personal. Würde es sofort wieder buchen.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Sibylle

Liked: Cleanliness, staff & service

Bon hotel pour transit

Bon hotel avec un bar. Assez bruyant pour les chambres côté route.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Scampucci

Liked: Cleanliness, staff & service, amenities
L'hotel se trouve le long d'une grande route et la fenêtre fermait mal. La chambre était donc très bruyante. Par contre, le personnel est gentil, le repas correct.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

PETROS

value for money
Stayed 6 nights in Sep 2021
Verified review

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel with perfect Swimming pool, i really enjoyed it
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice mistake

I actually booked this place by mistake, but it turned out well. The hotel was a very pleasant place for an overnight stay. The room was spacious ( actually a surprise upgrade on my original booking ) and well laid out. Staff were very helpful. The evening meal was delicious, and the breakfast was okay - though I arrived a little too late, I think. Having fresh, rather than processed cheese would have been nicer. All in all, a good place for a business stopover.
Stayed 1 night in Apr 2021