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Hakoneonsen Sanso Nakamura

2.5 star property
Hotel with free parking, near Pola Museum of Art

Photo gallery for Hakoneonsen Sanso Nakamura

Hot springs
In-room safe, free WiFi, bed sheets
Exterior
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
1283-97 Sengokuhara, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪9 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪11 min walk‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
TV
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room (Max 4 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room (Max 4 adults)

Highlights

Air conditioning
Heating
TV
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
TV
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room

In-room safe, free WiFi, bed sheets

Japanese Style Room

Highlights

Air conditioning
Heating
TV
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room Twin (Max 2 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin (Max 2 adults)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
TV
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room Triple (Max 3 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room Triple (Max 3 adults)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
TV
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 3
  • 3 Twin Futons

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About the area

Hakone

At Hakoneonsen Sanso Nakamura, you'll be 1.3 km (0.8 mi) from Pola Museum of Art and 5.5 km (3.4 mi) from Hakone Kowakien Yunessun. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include laundry facilities, tour/ticket assistance and luggage storage. Full breakfast is available. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Sengokuhara hotel include Hakone Open Air Museum and Hakone Shrine.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Sengokuhara Susuki Prairie - 9 min walk - 0.8 km
  • Hakone Venetian Glass Museum - 11 min walk - 0.9 km
  • Lalique Museum Hakone - 15 min walk - 1.3 km
  • Ōwakudani - 3 min drive - 2.4 km

Getting around

  • Kowakidani Station - 7 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Tokyo (NRT-Narita Intl.) - 159 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬9 min walk
  • ‪銀の穂 - ‬18 min walk
  • ‪CAFE TUNE - ‬15 min walk
  • ‪tea salon Orient Express - ‬16 min walk
  • ‪レストラン アレイ - ‬15 min walk

About this property

Hakoneonsen Sanso Nakamura

Hotel with free parking, near Pola Museum of Art
There's a restaurant on site. WiFi is free in public spaces. Hakoneonsen Sanso Nakamura offers its guests hot springs. A vending machine, tour/ticket assistance, and a garden are also featured at Hakoneonsen Sanso Nakamura. Self parking is free.

This Hakone hotel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Dining venue
Hakoneonsen Sanso Nakamura offers 16 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is provided on a daily basis.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to 11:00 PM. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee: JPY 2,000 per person
  • A restaurant

Things to do

  • Hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Public bath open from 6:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property in unable to accommodate most dietary and food allergy restrictions. Guests with allergies should contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakoneonsen Sanso Nakamura
Hakoneonsen Sanso Nakamura Hotel
Sanso Nakamura
Sanso Nakamura Hotel
Hakoneonsen Sanso Nakamura Hotel
Hakoneonsen Sanso Nakamura Hakone
Hakoneonsen Sanso Nakamura Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakoneonsen Sanso Nakamura?

Hakoneonsen Sanso Nakamura offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakoneonsen Sanso Nakamura?

Yep, Hakoneonsen Sanso Nakamura has a free self car park.

Are there any beaches close to Hakoneonsen Sanso Nakamura?

The closest beach to Hakoneonsen Sanso Nakamura is Atami Sun Beach (19.1 km).

Are there hot tubs in the rooms at Hakoneonsen Sanso Nakamura?

No, but there are spring water baths in the guestrooms.

Does Hakoneonsen Sanso Nakamura serve breakfast?

Yeah, full brekkie is served at Hakoneonsen Sanso Nakamura.

Is there a free airport shuttle available at Hakoneonsen Sanso Nakamura?

No, Hakoneonsen Sanso Nakamura does not offer an airport shuttle service.

Is there a bar or restaurant at Hakoneonsen Sanso Nakamura?

Yep, you can grab a meal at Hakoneonsen Sanso Nakamura's onsite restaurant.

What time are check-in & check-out at Hakoneonsen Sanso Nakamura?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hakoneonsen Sanso Nakamura?

No, pets are not allowed.

Hakoneonsen Sanso Nakamura Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 95 out of 272 reviews
Rating 8 - Good. 104 out of 272 reviews
Rating 6 - Okay. 42 out of 272 reviews
Rating 4 - Poor. 17 out of 272 reviews
Rating 2 - Terrible. 14 out of 272 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Evelyn S

Travelled with group
Liked: Cleanliness, staff & service
We had a full onsen hotel experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Kenlys

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jiahua

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very nice. They don’t speak English very well but they tried their best. It’s best if you can speak Japanese. The dinner and breakfast was amazing. And there is also an onsen which is great. It is a traditional ryokan so be prepared to take off your shoes. It was a bit annoying to have to wear 2 different slippers for the hallway and the bathroom which was only a few feet from my room. Also since it’s in the forest there were a few bugs but nothing that disturbed my stay. If you want a traditional ryokan experience this was a great place to stay.
Stayed 1 night in Jul 2025

8/10 Good

Jordan, Sioux Falls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen experience. Authentic and peaceful.
Stayed 2 nights in Jul 2025

4/10 Poor

Jarrad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was in a nice area, quiet, walkable to eating establishments, albeit via a road with no sidewalk, public transport is relatively close and the POLA Art museum was a standout. However, the property itself is in need of some care. We, a western family of 5, chose the Japanese traditional room - we were prepared for shared facilities, sleeping on futons, had no problems with the public bath, etc - but the room has some deeply entrenched mould that made it unpleasant just to be in. We are not sure if that section of the property is older and do understand that it is on top of an onsen, so the whole region is quite moist, but, wow. Additionally the shared amenities were not exactly odour free and the only basins for teeth brushing were in a public corridor almost in the reception area... Which also happens to be where the washing machine was and also right in front of our door.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nilesh, Phoenix

Liked: Cleanliness, property conditions & facilities
Wonderful experience and warm hospitality
Stayed 1 night in May 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very old musty smelling No hot water no showers No access to free coffee etc
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Relaxing Hotel

It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
Stayed 1 night in Apr 2025

8/10 Good

Piyush

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Dated property but has all amenities.

One night trip.
Stayed 1 night in Apr 2025

8/10 Good

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and a great part of the trip! Staff were very friendly, the onsen was amazing and it was a short walk from the bus stop.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing and calming stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Staff & service, amenities
Look… be prepared. No Uber or Uber eats. No restaurant meals at the hotel if you didn’t book a day in advance, this includes breakfast. BUT the owner drove us to a restaurant, and to the bus stop (we took WAY too many bags - should have kept our luggage in a locker and taken an overnight bag). We ended up having a great time, loved it!
Stayed 1 night in Feb 2025

10/10 Excellent

riwut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff n good food.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yiqi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best onsen experience. Just wonderful.
Stayed 1 night in Feb 2025

6/10 Okay

Nicolas

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
Stayed 1 night in Jan 2025

10/10 Excellent

Ahad

Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a ryokan and it was a great experience! The onsen was nice and the futons were very comfortable. The only thing that made me uncomfortable was that my friends and I seemed to be the only foreigners staying at the time, so we got a lot of curious looks. But the employee who checked us in spoke English, so I'm sure they do get foreign guests rather frequently. Overall, it was a relaxing stay.

10/10 Excellent

Jinny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
Stayed 1 night in Dec 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service
This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
Stayed 1 night in Nov 2024

10/10 Excellent

W. Robert

Travelled with family
Not what I expected.
Stayed 1 night in Aug 2024

8/10 Good

Yoshiharu

Liked: Staff & service
Disliked: Cleanliness

Nice service and old hotel

Location is remote. From the Hakome-Yumoto station we waited a taxi for 1 hour then we decided to take a bus. Taking about 30 mins then walk the hill for about 10 mins. The hotel is old and the equipment's and room was old. The hot spring was very good. The around hotel was very quiet and with a lot of nature.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional onsen hotel with tatami floor & futon bed - I found this very comfortabke however my husband found it not as much so due to a sore back. The hotel is set in a beautiful wooded area with amazing birds & cicada sounds around you. If you haven't had one before, the ofuro (Japanese bath) experience is worth it. The hot water is from the thermal area. Be aware that the bath is not in your room, but this is all part of the experience. Ofuro etiquette means it is not an uncomfortable experience. Remember to take you towel with you - do not take someone elses if you forget yours! The short walk from the bus stop is quite steep but manageable. It's downhill when you leave. If you require meals make sure you ket them know when you book. We didn't so missed out. Highly recommend if a tradional Japanese hotel experience is what you're after
Stayed 3 nights in Jul 2024

8/10 Good

Véronique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfeast was excellent. Our room was a bit small for three persons.
Stayed 2 nights in Jul 2024