4/10 Poor
Gilbert
Travelled with family
25 Aug 2025
Disliked: Property conditions & facilities
My bad; I mistakenly booked 14-15 August. Should have booked 15-16 so we were not there for the first night. Remember, I had booked 2 nights believing it was Friday and Saturday nights. We were going about our business Saturday and the Manager called us asking where the keys were for the cleaners. We replied not to worry, do not do cleaning as were leaving tomorrow. That is when I was informed that our stay was over and we had to return the keys asap so they could clean. (We had to find other accomodations)
This property is not even close to a 10 as advertised on Expedia; it should never be recognized as anything better than a 5 at most. No kitchen table or chairs, nowhere to set anything in the washroom, spa bath that is not working, mould on the refrigerator seal around the door, poor light switch placement(not where one would expect them), floor tiles lifting and broken on bathroom floor, bath tap that come out of the wall when one wishes to use the bathtub. The living room/bed side of the apt is cozy and clean but not very usable except to sleep or watch TV(if you can figure out the remote!). Wifi was good and strong. People upstairs are noisy but noise stopped around 10 or 11 pm. It is located in a quiet, residential area so there are no big vehicles driving by.
Unfortunately, the ad gives an impression of a great place, especially with a "10" rating however this property is not even close to that.
No a/c and on hot days, the temperature is very hot.
Big,Comfy bed
Gilbert
Stayed 2 nights in Aug 2025