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RSL Cold & Hot Springs Resort Suao

4.0 star property

Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Couples treatment room(s), body treatments, aromatherapy, body scrubs
Separate bathtub and shower, spring water bathtub, rainfall showerhead
Terrace/patio
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$335
includes taxes & fees
16 June - 17 June

Explore the area

View map
No.301, Jhongyuan Rd., Suao, Yilan County, 270
  • Place, Suao Cold Springs
    ‪5 min walk‬
  • Place, Shenghu Shan
    ‪2 min drive‬
  • Place, Nanfang Ao Fishing Port
    ‪3 min drive‬

Room options

View all photos for Japanese Style Tatami Room

Premium bedding, down duvets, in-room safe, desk

Japanese Style Tatami Room

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Western Style Double Room

Premium bedding, down duvets, in-room safe, desk

Western Style Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Western Style Quadruple Room

Premium bedding, down duvets, in-room safe, desk

Western Style Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down duvets, in-room safe, desk

Japanese style room (Dual spring bath)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Suao

A family-friendly stay in the heart of Suao awaits you at RSL Cold & Hot Springs Resort Suao. You'll be 0.5 km (0.3 mi) from Suao Cold Springs and 3 km (1.8 mi) from Nanfang Ao Fishing Port. Highlights at this Baroque resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and aromatherapy. The resort's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, sauna and kids' swimming pool. Business travelers can take advantage of 6 meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas and free use of bicycles. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Suao resort include National Center for Traditional Arts and Luodong Night Market.
View more Resorts in SuaoOpens in a new window

What's nearby

  • Suao Cold Springs - 5 min walk - 0.4 km
  • Shenghu Shan - 2 min drive - 2.0 km
  • Nanfang Ao Fishing Port - 3 min drive - 2.9 km
  • Plum Lake - 25 min drive - 17.3 km
  • Yilan Sancing Temple - 29 min drive - 19.5 km

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪發爐號 - ‬11 min walk
  • ‪正好鮮肉小籠包 - ‬7 min walk
  • ‪樂樂牛排 - ‬12 min walk
  • ‪口之味 台南擔仔麵 - ‬8 min walk
  • ‪皇家脆皮雞排 - ‬2 min walk

About this property

RSL Cold & Hot Springs Resort Suao

RSL Cold & Hot Springs Resort Suao offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly RSL Cold & Hot Springs Resort Suao. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4-star Suao resort is smoke free.

  • 152 guestrooms or units
  • 12 levels
  • 4 buildings
  • 2 dining venues
  • Built in 2009
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
RSL Cold & Hot Springs Resort Suao offers 152 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 45-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bidets and hairdryers.

This Suao resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Lobby
Lakeshore Hotel Suao
Suao
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$175
includes taxes & fees
30 June - 1 July
Lakeshore Hotel Suao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 11:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: TWD 660 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Baroque architecture
  • Built in 2009
  • Lifeguards
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool will be available 07:00~22:00 everyday from April to October and 08:00~22:00 everyday from November to March.
Due to cleaning, this property's pool will close at 12:00-15:00 everyday.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately TWD 660 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property Registration Number 24365486

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

What is the cancellation policy at RSL Cold & Hot Springs Resort Suao?

RSL Cold & Hot Springs Resort Suao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at RSL Cold & Hot Springs Resort Suao?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at RSL Cold & Hot Springs Resort Suao on 16 June 2026 start from AU$335, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at RSL Cold & Hot Springs Resort Suao?

Yep, RSL Cold & Hot Springs Resort Suao has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to RSL Cold & Hot Springs Resort Suao?

The closest beach to RSL Cold & Hot Springs Resort Suao is Neipi Beach (3.3 km).

Is there a spa on site at RSL Cold & Hot Springs Resort Suao?

Yep, there is an onsite spa at RSL Cold & Hot Springs Resort Suao. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does RSL Cold & Hot Springs Resort Suao have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at RSL Cold & Hot Springs Resort Suao?

RSL Cold & Hot Springs Resort Suao features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with spring water tubs, premium bedding and espresso makers.

What makes RSL Cold & Hot Springs Resort Suao a romantic place to stay?

Couples spa treatments and a lounge bar, as well as spring water baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at RSL Cold & Hot Springs Resort Suao.

Is RSL Cold & Hot Springs Resort Suao family-friendly?

You bet! With amenities such as a children's pool and free bike rentals, as well as baby baths in the guestrooms, it's no surprise that RSL Cold & Hot Springs Resort Suao is a hit with families.

Are there hot tubs in the rooms at RSL Cold & Hot Springs Resort Suao?

No, but there are spring water baths in the guestrooms.

Does RSL Cold & Hot Springs Resort Suao serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at RSL Cold & Hot Springs Resort Suao?

No, RSL Cold & Hot Springs Resort Suao does not offer an airport shuttle service.

Is there a bar or restaurant at RSL Cold & Hot Springs Resort Suao?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at RSL Cold & Hot Springs Resort Suao?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 411 reviews
Rating 8 - Good. 122 out of 411 reviews
Rating 6 - Okay. 25 out of 411 reviews
Rating 4 - Poor. 6 out of 411 reviews
Rating 2 - Terrible. 11 out of 411 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

rebecca

Liked: Cleanliness, amenities, property conditions & facilities
room is clean, the ground is very big with multiple pools.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staffs are all very nice.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

TA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Kind staffs, excellentservice.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, well maintained facility, great staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Chih Cheng

Disliked: Cleanliness, staff & service, amenities
bad breakfast,bad smell
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

I WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Stayed 1 night in May 2025
Verified

10/10 Excellent

Shin Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service
Stayed 1 night in Jul 2025
Verified

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and very well organized! The room was very nice with the hot and cold spring bath in the room! Had all amenities you need. The bed was very comfortable and AC worked well. Plus the rooftop hot and cold spring bath were amazing and unbeatable view of Su Ao. The staff were also very helpful, courteous, and polite. I was in town for work and my stay was dependent on the work, and the resident manager Lawrence was very accommodating and he also helped break the language barrier as his English was impeccable! Also like to thank Peter in the restaurant side for also being able to help translate and was very polite and professional. Thank you so much RSL hotel for a great , yet short, stay. I will be back and will also highly recommend this hotel to others if you are in the area.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Stayed 1 night in May 2025
Verified

8/10 Good

CHENG WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, but worth the price?

The place was beautiful, clean, the staff extremely friendly and professional. Definitely on the high end side. There is a convenience store about a block away. Pros: Service was excellent Staff super friendly and helpful Hotel facilities are very well maintained Rooms were clean Restaurant food was pretty good At breakfast you can eat as much as you want, you just have to ask for it. The hotel premises have a very romantic and private atmosphere. Cons: Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning. Room was small for the price. Amenities not provided (toothbrush, comb, etc) but available at then gift shop The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets. Restaurant is packed at breakfast time, so need to wait in line.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
服務態度不錯
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yi Hao

Liked: Cleanliness, staff & service, amenities
一切都很舒服
Stayed 2 nights in Feb 2026
Verified

8/10 Good

SHU FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房價有點貴
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yinchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常好，泳池跟水療都讓我們玩得很愉快。如果水療池有提供溫泉就更棒了!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Chiou Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒服放鬆的好地方

公共空間居然有小時候玩的任天堂紅白機，太懷念了～工作人員的服務都很好，雖然飯店有年紀了，但整體保養得還不錯，暑假平日去人不多，游泳池和溫泉與水療的空間用起來很舒服～～如果有機會還會再拜訪～～
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CHENGYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美好放鬆的假期

櫃檯詳細解說，飯店設施完善，早餐是點餐的方式上餐的，不用擔心吃不飽因為都可以續點，中庭水療、景觀池、游泳池、12F還有付費裸湯可以用，不過房間也有冷泉、溫泉，這次旅程滿滿的放鬆充電感，下次還會回來試試SPA按摩。 附近也有許多景點南方澳漁港可以吃海鮮、或到豆腐岬海灣 都是停車很方便的景點。 這次和家人同行 一間日式、一間洋式 環境整潔良好。 我覺得有一個小小地方可以改進，飯店有提供洗衣設施，但沒有瓦斯乾衣機，只有洗脫烘會花較久的時間，希望飯店能考慮設置乾衣機。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

CHUNPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親子遊玩好地方，玩水泡水設施眾多種類，房間沒有很大但有很大的雙浴池非常優秀，vip有免費高樓裸湯spa體驗，還不錯可以遠看蘇澳美景，早餐單點吃到飽，還可以！工作人員態度都非常好。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

shin ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

適合親子一起玩

喜歡玩水泡湯的話非常適合。 早餐很好吃。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Peirong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
游泳池比覺髒
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

piling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很悠閒 很棒！
Stayed 1 night in Jun 2025