Stueng hav accommodation from AU$154

From the moment we landed in Cambodia to the moment we stepped onto the soft white sands of their private beach, the team at The Secret Garden Koh Rong made everything seamless and special. They arranged a driver to pick us up from the airport, took us to the pier, and even had a ferry waiting to bring us directly to their dock. The hospitality we received was beyond anything we expected. Every member of the staff made us feel truly at home. Though the restaurant typically caters to Western tastes, Sambo and One went out of their way to prepare special Khmer dishes just for us—showcasing their own take on flavors we know and love. One of the most memorable moments was a private beachfront dinner they set up just for our group—thoughtful, romantic, and unforgettable. They also arranged scooters for us to explore the island, had paddle boards and kayaks available, and even took us on a guided trip to local villages so we could experience the heart of the island and its kind, welcoming people. The infinity pool was perfectly situated with ocean views and easy access from every room. Our stay at The Secret Garden was filled with moments of joy, connection, and beauty. It was more than just a vacation—it was an experience that touched our hearts. Leaving was the hardest part.

I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant. Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional. On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table for my laptop, turned down the music, and checked in on me every hour to ensure everything was okay. On Day 2 during breakfast, he saw me with my laptop and, knowing I needed to work, offered me a seat in a closed area for some peace and quiet. He was so attentive to every detail—asking if he should turn on the lights to reduce glare from my screen, checking if I needed anything to eat or drink, and even closing the door for me when he noticed more people walking past. Later that evening at the beach bar, while I was working again, he noticed I hadn’t plugged in my charger. He quietly brought me an extension cord and asked if I needed to charge my laptop. That level of attention is rare. As a trainer, I’m honestly very impressed by Mr. Virak’s dedication and attentiveness—so much so that I will be using his service as an example in my future customer service classes. I hope this message can be passed along to him, e truly he made a lasting impression on me.

Very very good resort, staff and restaurant. Great amenities, only downfall not much around it, but its an island so understandable