See all properties
Save

Grand Hotel Kempinski High Tatras

5.0 star property
Family-friendly ski hotel with a full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel Kempinski High Tatras

Indoor spa tub
Presidential Suite
Bar (on property)
Couples treatment room(s), body treatments, aromatherapy
Private spa tub
Reviews
9.6

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry

Check out the area

Map
Kupelna 6, Strbske Pleso, Štrba, 059-85
  • Popular LocationŠtrbské pleso12 min walk
  • Popular LocationTatra National Park Slovakia20 min walk
  • AirportPoprad (TAT-Poprad - Tatry)21 min drive
  • Popular LocationGerlachovsky Stit35 min drive

Room options

View all photos for Grand Room, Lake View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Grand Room, Lake View (Deluxe)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, Lake View

View from room

Deluxe Room, Lake View

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite (Deluxe Janosik)

Grand Suite (Deluxe Janosik)

Grand Suite (Deluxe Janosik)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, View

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Grand Room, View (Deluxe)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Lake View

Junior Suite, Lake View

Junior Suite, Lake View

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Lake View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Grand Room, Lake View (Deluxe)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

View from room

Deluxe Room, Lake View

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Krivan)

Superior Suite (Krivan)

Superior Suite (Krivan)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Attic)

Deluxe Suite (Attic) | Living area

Deluxe Suite (Attic)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite (Deluxe Tower)

Premium bedding, down duvets, minibar, in-room safe

Grand Suite (Deluxe Tower)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, View

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Grand Room, View (Deluxe)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Romantic)

Suite (Romantic)

Suite (Romantic)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private rooftop hot tub
Heating
Connecting rooms available
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
  • 85 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds

Similar properties

Courtyard
Wellness Hotel Borovica
Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (4)
The price is AU$393
for 1 night
includes taxes & fees
28 May - 29 May
Wellness Hotel Borovica

About the area

Štrbské Pleso

A luxury stay in Štrba awaits you at Grand Hotel Kempinski High Tatras. Within steps you'll find Tatra National Park and Štrbské pleso within a 15-minute stroll. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Zion Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Grand Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, Hot tub and sauna. 2370 square feet (220 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, laundry facilities and ski storage. Each morning free self-service breakfast is offered between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free ski shuttle. .Sights within a 20-minute drive of this 5-property class Štrba hotel include Tatra National Park Slovakia and Tricklandia.

What's nearby

  • Štrbské pleso - 12 min walk
  • Tatra National Park Slovakia - 20 min walk
  • Hrebienok - 21 min drive
  • Ski Resort Tatranská Lomnica - 32 min drive
  • Gerlachovsky Stit - 35 min drive

Getting around

  • Strbske Pleso Station - 4 min walk
  • Poprad (TAT-Poprad - Tatry) - 22 min drive

Restaurants

  • Restaurant Stará Pošta - 5 min walk
  • Koliba Patria - 7 min walk
  • Koliba Žerucha - 13 min drive
  • Bufet Horec - 4 min walk
  • Caffé & crepes - 5 min walk

About this property

Grand Hotel Kempinski High Tatras

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Grand Hotel Kempinski High Tatras helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a complimentary children's club and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Štrba hotel.

  • 98 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2370 sq ft of conference space
  • 220 sq. m of conference space
  • Breakfast available (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hotel Kempinski High Tatras offers 98 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Štrba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zion Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Czech, English, German, Hungarian, Polish, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (EUR 50 per day; includes in/out privileges)
  • Valet parking on site (EUR 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Grand Restaurant

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,370 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (103 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (85 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night (maximum EUR 70 per stay)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 110.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Self-parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per night
  • Pet fee: EUR 40 per pet, per night (maximum EUR70 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Strba
Grand Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Grand Hotel Kempinski High Tatras Štrba
Grand Kempinski High Tatras Štrba
Grand Kempinski High Tatras
Hotel Grand Hotel Kempinski High Tatras Štrba
Štrba Grand Hotel Kempinski High Tatras Hotel
Hotel Grand Hotel Kempinski High Tatras
Kempinski High Tatras Strba
Kempinski High Tatras Strba
Grand Hotel Kempinski High Tatras Hotel
Grand Hotel Kempinski High Tatras Štrba
Grand Hotel Kempinski High Tatras Hotel Štrba

Frequently asked questions

What is the cancellation policy at Grand Hotel Kempinski High Tatras?

Grand Hotel Kempinski High Tatras offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Kempinski High Tatras?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Kempinski High Tatras on 13 June 2024 start from AU$444.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Kempinski High Tatras?

Yep, Grand Hotel Kempinski High Tatras has a self car park with in/out privileges for EUR 50 per day. Onsite parking is limited.

Is there a spa on site at Grand Hotel Kempinski High Tatras?

Yep, Zion Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Grand Hotel Kempinski High Tatras have a pool?

Grand Hotel Kempinski High Tatras has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hotel Kempinski High Tatras?

Grand Hotel Kempinski High Tatras features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Grand Hotel Kempinski High Tatras a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hotel Kempinski High Tatras.

Is Grand Hotel Kempinski High Tatras family-friendly?

You bet! With amenities like a free kids' club and an arcade, as well as childcare services and free infant beds in the guestrooms, it's no surprise Grand Hotel Kempinski High Tatras is a hit with families.

Are there hot tubs in the rooms at Grand Hotel Kempinski High Tatras?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hotel Kempinski High Tatras serve breakfast?

Yep, complimentary self-service brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Kempinski High Tatras?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Hotel Kempinski High Tatras?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Hotel Kempinski High Tatras?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Kempinski High Tatras?

Furry friends are welcome at Grand Hotel Kempinski High Tatras, with food and water bowls on offer.

Grand Hotel Kempinski High Tatras Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 165 out of 197 reviews" "
Rating 8 - Good. 25 out of 197 reviews" "
Rating 6 - Okay. 4 out of 197 reviews" "
Rating 4 - Poor. 1 out of 197 reviews" "
Rating 2 - Terrible. 2 out of 197 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had high hopes for this hotel, it was overall disappointing. We were given a room with a view to some rocks we had to pay extra to have something to see. They said that since we booked through Expedia....we don t get the same advantages as other customers, this is not a 5 star thing to say at the reception. The restaurant food was simply atrocious, I paid 60 euros for the worst piece of stake I had in my life, ever. Do NOT go to that restaurant, you have been warned. The bar and the spa are the only things we actually liked, 99% of the staff are very well trained and very polite.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gerald M

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much a top luxury Hotel with priced accordingly. Staff and service excellent. Spa great for relaxing with Bar service and stunning views. Rooms luxurious and views either side of the Hotel stunning. The Hotel set on the beautiful Strba Tarn against a backdrop of stunning mountains. Great walks / hiking trails very worthwhile but note they are long and quite hard to hike (proper footwear essential). Highly recommended Hotel. Thank you for our stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Johnny Mai

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel situated by the lake. Highly recommended, the staff were super friendly and the facilities were top notch.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is exceptional. It's the most famous in Slovakia. The service is perfect. Has great rooms. Amazing food. Great spa with indoor pool. Area is gorgeous.
Stayed 1 night in Apr 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

JAROSLAW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

6/10 Okay

Jana

Stayed 2 nights in Dec 2022

2/10 Terrible

MALGORZATA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is beautifully situated, staff helpful, breakfast delicious. There is one huge problem. Our room was horrible. Bed was not even 3 stars range. We couldn't belive our eyes. So our advise is : if you are not staying in top price room dont bother. Not worth your money.
Stayed 4 nights in Jul 2022

6/10 Okay

Milan, Coralville

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property/service/staff does not live up to the usual Kempinski standard. The signature smell of this property is an ever-present somewhat coal-like smoke from the fireplace - starting with the lobby and affecting the outside.
Stayed 1 night in May 2022