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The Windsor Hotel by Hoco Hotels Collection

Property class: 2.5

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

A modern hotel lobby with a sofa, coffee table, and chandelier.
A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.
The Windsor Hotel facade with a classic brick exterior, large windows, and a prominent entrance.
A modern elevator with a metallic finish, a glass door, and a small sign above it.
A modern living room with a sofa, armchairs, a coffee table, and artwork on the walls.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
The current price is AU$138
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Mini Suite

A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

A hotel room with a large bed, two chairs, a desk, and a window with a view of buildings.

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a chair, and a wardrobe.

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A neatly made bed with white linens, two bedside tables with lamps, a large framed artwork above the bed, and a window with curtains on the left.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

A modern hotel room with a sofa, a small table, a chair, a bed with white bedding, and two bedside lamps.

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and large windows with curtains.

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment

A modern living room with a sofa, chairs, a coffee table, a rug, a TV, and a lamp.

Signature Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 84 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a wooden desk, a chair, a television mounted on the wall, and a window with a view of the city.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mini Suite

A hotel room with two beds, a large abstract painting, a chandelier, and a round mirror.

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

About the area

Stratford

At The Windsor Hotel by Hoco Hotels Collection you'll be within steps of Stratford City Hall and Avon Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a short walk of this Stratford City Centre hotel include Studio Theatre and Avon River is within 20 minutes.

What's nearby

  • Avon Theatre - 2 min walk - 0.2 km
  • Studio Theatre - 2 min walk - 0.2 km
  • Stratford City Hall - 2 min walk - 0.2 km
  • University of Waterloo Stratford Campus - 5 min walk - 0.5 km
  • Festival Theatre - 15 min walk - 1.3 km

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Black Swan Brewing Company - ‬3 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬4 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Jenn And Larry's Brittle And Shakes - ‬4 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and a lift. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 35 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 25 for adults and from CAD 10 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

What is the cancellation policy at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 25 Oct 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Hotel by Hoco Hotels Collection?

Yep, The Windsor Hotel by Hoco Hotels Collection has an uncovered self car park with in/out privileges for CAD 20 per night. A self car park is also available, for a fee.

Does The Windsor Hotel by Hoco Hotels Collection serve breakfast?

You bet, continental brekkie is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Windsor Hotel by Hoco Hotels Collection?

No, The Windsor Hotel by Hoco Hotels Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel by Hoco Hotels Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

No, only service animals are allowed.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 198 out of 556 reviews
Rating 8 - Good. 173 out of 556 reviews
Rating 6 - Okay. 95 out of 556 reviews
Rating 4 - Poor. 68 out of 556 reviews
Rating 2 - Terrible. 22 out of 556 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff. Clean rooms and good beds. It was a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made sure I felt welcomed from the moment I walked through their door. The complimentary breakfast had lots of wonderful options, and even my gluten-free toast! It was a pleasure staying and I would highly recommend it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Friendly staff and clean room!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was efficient. Reserved parking was ready before checking time. Staff were friendly and personable. Location was excellent. I would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to theatres, park and shops. Paid parking and not the greatest view as it is an old hotel and downtown but still enjoyed my stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious. Loved the extra seating area with the couch & tv, which had Roku & a lot of viewing options. Also liked that the smaller bed had a wall which separated it from the tv area. Shower was very nice and the staff was very helpful and friendly. Location is excellent, walking distance to the Avon and lots of restaurants and shops.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super efficient check-in (after doing the online check-in), very kind and courteous staff, great location, rooms was clean and comfortable. Not a super large selection of items for breakfast but what was served was quality (sourdough bread, gluten free options etc). Will definitely go back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renewed Windsor Hotel is a gem in the heart of Stratford. Walking distance to the Avon, to restaurants and shops, yummy continental breakfast included in the room. The room itself was a night and day experience from the last time i was here in 2018. An excellent rebirth of a longstanding hotel in the city.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very pleasant. Be sure to book parking well in advance. As so often in beautiful small towns, parking is at a premium - not a lot of overnight spaces anywhere.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old antique feel. But clean rooms and very quiet in spite of the old architecture. Friendly staff. Great location for festival goers and within walking distance of local shops and restaurants. Not much in the way of amenities but has a lot of charm.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Amazing staff, amazing location. Some updates done, but as it’s a historic building, the rooms are dated. They even have a free snack table!!!! Definitely coming back
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautifully decorated hotel. Vintage floors. European decor. Prime location. Close to shops, restaurants , and the theatres are all within a walking distance of the hotel The food at Casa Restaurant on site is delicious. The staff are hospitable. Lovely spacious rooms. We will return. Thanks for a great stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of Stratford. Very clean, lots of character, just the historical bathtub in the room could be reglazed. The choice for breakfasts was not huge but everything was fresh and tasty. We tried their restaurant for dinner and everything was good and priced reasonably with 10% discount for hotel guests. If you look for free parking, Cooper lot is about 5 minutes walk.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room. Convenient location for Stratford Festival No coffee maker was a disappointment. Otherwise pleasant stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was comfortable and quiet. Parking was a 5 min walk away which was fine because it was free! The hotel is every centrally located to great restaurants.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This is an old property that is fairly well maintained. Staff are great, but there's only so much that can be done without a total reno on this place.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This is a clean property kept with pride. This is also an old building with old building charms. Maintenance must work hard to keep this hotel running well. I would suggest to the hotel to offer a parking shuttle when people need to park offsite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room because it had a large area sitting area with the TV and dining table with 4 chairs with a small fridge and kettle/nespresso machine. This area is separated from sleeping area and bathroom which was very spacious. Great bedding for a comfortable bed were a nice touch. The restaurant downstairs was a great addition.. The staff were very professional and helpful to accommodating my requests.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spots are limited (and cost $20/day), but a short 6-7 minute walk away is the civic Cooper Lot which is free. The Avon Theatre is only two minutes away, and the Festival Theatre is perhaps 15-20 minutes away. Nicely located.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Incredibly friendly and accommodating staff!
Stayed 4 nights in Feb 2026