2/10 Terrible
Vern, Miami
29 Aug 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guesthouse Closed
The place is difficult to find as no indication outside shows that behind the high wall and gate is a guesthouse hidden. Nobody answered the bell, my phone calls ended on a message box. After banging against the gate, neighbours showed up and a guy, who said, he cares for the owners horses. He called the owner lady somewhere in Italy and handed the phone to me. The owner claimed that she had no reservation and was rude.She said, the guesthouse is closed and it is my problem to find some other place. The neighbours told me that it happens frequently that guests show up and cannot enter the premises.
I ended up at the local police station (Gendarmerie) reporting the fraud of paying the accommodation through Expedia in advance and finding a closed, non responsive place. I also reported this fly-by-night operation to the local community administration.