Sunstar Hotel Lenzerheide

4.0 star property

Photo gallery for Sunstar Hotel Lenzerheide

Massages
2 restaurants; breakfast, lunch and dinner served
Premium Double Room
Fitness facility
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$329
includes taxes & fees
26 June - 27 June

Explore the area

View map
Voa Sporz 8, Vaz-Obervaz, GR, 7078
  • Place, Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Place, Heidsee Lake
    ‪8 min walk‬
  • Place, Lenzerheide/Lai LHB Gondola Station
    ‪17 min walk‬

Room options

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Classic Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Lenzerheide

Sunstar Hotel Lenzerheide places you steps from Arosa Lenzerheide Ski Resort and within a 10-minute stroll of Ski Lift Dieschen. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, Stoiva, serves Regional cuisine and is open for breakfast and dinner. Chaemi Bar is the hotel's own bar. Enjoy the sauna and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and spa services. Free buffet breakfast is available daily between 7:30 AM and 10 AM. There's also self parking, along with the convenience of a free ski shuttle. .Sights within a 10-minute walk of this 4-property class Vaz-Obervaz hotel include Val Sporz and Crapera.

What's nearby

  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 km
  • Ski Lift Dieschen - 3 min walk - 0.3 km
  • Heidsee Lake - 8 min walk - 0.7 km
  • Fadail Ski Lift - 12 min walk - 1.1 km
  • Lenzerheide/Lai LHB Gondola Station - 17 min walk - 1.5 km

Getting around

  • Tiefencastel Station - 18 min drive
  • St. Moritz (SMV-Samedan) - 63 min drive

Restaurants

  • ‪Restaurant La Patata - ‬9 min walk
  • ‪Allegra Priva Gastronomia - ‬14 min walk
  • ‪Kiosk Canols - ‬3 min drive
  • ‪Bergrestaurant Scharmoin - ‬19 min drive
  • ‪Acla Grischuna - ‬6 min drive

About this property

Sunstar Hotel Lenzerheide

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Sunstar Hotel Lenzerheide helps provide the perfect ski holiday with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Vaz-Obervaz hotel.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1970
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Sunstar Hotel Lenzerheide offers 93 accommodations with free minibar items and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered parking on site (CHF 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • Stübli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 75.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Resort fee: CHF 1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

What is the cancellation policy at Sunstar Hotel Lenzerheide?

Sunstar Hotel Lenzerheide offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunstar Hotel Lenzerheide?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Sunstar Hotel Lenzerheide on 26 June 2026 start from AU$329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunstar Hotel Lenzerheide?

Yep, Sunstar Hotel Lenzerheide has a covered self car park with in/out privileges for CHF 15 per night. A self car park is also available, for a fee.

Is there a spa on site at Sunstar Hotel Lenzerheide?

Yep, there is an onsite spa at Sunstar Hotel Lenzerheide. You'll enjoy services like massages.

Does Sunstar Hotel Lenzerheide have a pool?

Sunstar Hotel Lenzerheide has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sunstar Hotel Lenzerheide?

Sunstar Hotel Lenzerheide features a full-service spa, an indoor pool and 2 restaurants.

What makes Sunstar Hotel Lenzerheide a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sunstar Hotel Lenzerheide.

Is Sunstar Hotel Lenzerheide family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Sunstar Hotel Lenzerheide is a hit with families.

Does Sunstar Hotel Lenzerheide serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Sunstar Hotel Lenzerheide?

No, Sunstar Hotel Lenzerheide does not offer an airport shuttle service.

Is there a bar or restaurant at Sunstar Hotel Lenzerheide?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunstar Hotel Lenzerheide?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sunstar Hotel Lenzerheide Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 138 reviews
Rating 8 - Good. 65 out of 138 reviews
Rating 6 - Okay. 13 out of 138 reviews
Rating 4 - Poor. 2 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Top: Das Konzept der Dusche im Zimmer mit exclusiv modernen Armaturen war einsame Spitze. Mangelhaft: Dagegen war das Doppelbett schlichtweg unbequem, Matratzen beidseitig Aussenseiten abfallend, man musste sich liegend bewusst die Nacht hindurch in die Bettmitte orientieren, wo die Matratzen aber unbequem sehr hart waren. Da kennen wir 3Sterne Hotels mit viel besserem Liege- und damit Schlafkomfort. Ansonsten ein freundliches, sauberes sicher empfehlenswertes Hotel an guter Lage
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Personal und der Infrastruktur
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
Toller Pool Gute Lage
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches Personal, gutes Zimmer, gutes Frühstück, gute Lage
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder

Waren für drei Tage im Sunstar Hotel und haben uns bestens aufgehoben gefühlt.Bestimmt nicht das letzte Mal
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Hans-Martin

Liked: Cleanliness, staff & service, amenities
Bikeservice für die Wäsche war kostenlos, super !
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tom-Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra kvalitet

Fikk oppgradering, romslige rom, terrasse. Deilig frokost, bra sauna og basseng.
Brød og bakst
Frokostsal
Kaffemaskin
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Minas-Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wahre Freude dort zu gastieren!

Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

G Poeppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wochenende auf der Lenzerheide

Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Roger

Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

oliver

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Gutes Essen , Guter Spa -Bereich, Kleine Zimmer Unglaublich unfreundliche Rezeption !
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Eine glückliche Wahl

1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo. 6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht 3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung. 5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Stayed 6 nights in Feb 2022
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Reichhaltiges und gutes Frühstück. Schön eingerichtete Zimmer. Schöner Pool
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tiptop
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Anita

Liked: Cleanliness, room comfort
Aufenthalt insgesamt den Sternen entsprechend. Schönes Schwimmbad! Zimmergrösse und Balkon super. Teppichboden nicht mehr zeitgerecht! Ein-/Auschecken mit Luft nach oben - Eincheckende werden um 10:45 Uhr gegenüber Auscheckenden bevorzugt behandelt !!
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

N.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein schönes Hotel jedoch sind die Zimmer ein bisschen in dir Jahre gekommen und was mich am meisten störte ist das unser Zimmer extem kalt war. Wir haben nach Reklamation einen Radiator erhalten. Bei diesem Preis und bei 4 Sternen darf das einfach nicht sein in der Schweiz, ist mir noch nie passiert sowas.
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben den Kurzaufenthalt im Hotel genossen. Unsere Erwartungen wurden erfüllt .
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erholsamer Familienurlaub

Nettes Familienhotel, sehr sauber, tolle Lage, schöne Pool-/Wellness-Anlage, vielfältiges Frühstück
Stayed 6 nights in Oct 2020
Verified

6/10 Okay

Davy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lenzerheide

Hotel de standing moyen, bien situé, balade sympa dans la forêt et autour du lac dîner agréable mais 1 seul ascenseur en période de covid nécessite beaucoup de patience et il faudra changer la machine à café car elle est capricieuse, extrêmement lente et il n’y en a qu’une pour tous les clients du petit-déjeuner, autant le servir à la place.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es hat alles gestimmt!!! Ursula

Wir fühlten uns sehr wohl und es waren alle sehr nett und hilfsbereit. Gute Küche , Sauberkeit, alles stimmte!!! Wir können das nur empfehlen! Danke
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Desiree

Liked: Cleanliness, staff & service, room comfort
Sehr guter Service, Hotel selber ist in die Jahre gekommen.
Stayed 3 nights in Feb 2020