2/10 Terrible
World
24 May 2023
Disliked: Cleanliness, amenities
Avoid if possible!
Very good location and it ends here!
Very poor and rude customer service and apartment lacking basic amenities
So first of all booked Ocean view apartment and they decided to change it and give me City view apartment, there pretty noisy; it’s sad that Expedia ke giving this option and customer service says it’s upto then who will get it! So basically you pay for something and still they will decide if you get that view or not!
Well, that’s where my story don’t end- COLD WATER SHOWER! Yes be ready for that! It’s not central heating or cold water but every apartment has its small little water baloon you n the kitchen and it only have two ppl
Capacity at most; with that family of 4, my kids had to take cold (yes freezing cold water) shower as it ran out of warm
Water supply after two showers! In my opinion, until they fix this issue, Expedia should not show them in the listing;
Upon calling their so called customer service, rude lady on the other side replied we will come when we have time! Is this the way you enjoy your vacation!
I would say avoid this listing at any cost( not worth your money or precious vacation time.
World
Stayed 2 nights in May 2023