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Best Western Plus Kurhotel an der Obermaintherme

Property class: 4

Photo gallery for Best Western Plus Kurhotel an der Obermaintherme

A hotel with a swimming pool, outdoor seating, and a large glass facade.
Property video
A buffet with various fruits, vegetables, and pastries.
A hotel room with a large bed, a TV, a desk, and a view of the outdoors.
A hotel corridor with a long, striped floor, a bench, and a large window offering a view of buildings and trees.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$260
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Am Kurpark 7, Staffelstein, 96231
  • Place, Obermain Therme
    ‪3 min walk‬
  • Place, Mittelsee
    ‪11 min walk‬
  • Place, Ostsee
    ‪14 min walk‬

Room options

View all photos for Superior Double Room, 1 Queen Bed, Balcony, Garden View

A hotel room with two beds, a desk, a chair, a mirror, and a small kitchenette.

Superior Double Room, 1 Queen Bed, Balcony, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room, 1 Queen Bed, Balcony (Quiet Location)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of the outside.

Deluxe Double Room, 1 Queen Bed, Balcony (Quiet Location)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Double Room, 1 Queen Bed, Balcony

A hotel room with a bed, a desk with a computer, a chair, a small table with fruit and flowers, and a lamp.

Comfort Double Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a wheelchair, a TV, and a window with curtains.

Standard Double Room, 1 Queen Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Room, 1 Double Bed, Balcony

A hotel room with a bed, a desk, a chair, a sofa, and a view of the outdoors.

Executive Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a chair, a small table, a mirror, and a wall-mounted picture.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed (Larger Room)

A hotel room with a bed, a chair, a table, and a lamp.

Standard Room, 1 Queen Bed (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior Double Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a TV, a desk, and a view of the outdoors.

Junior Double Room, 1 Queen Bed, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Double Room, 1 King Bed (with Sofabed)

Room

Double Room, 1 King Bed (with Sofabed)

  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Double Room, 1 King Bed (with Sofabed)

A hotel room with a balcony, a dining area, a TV, and a bed.

Double Room, 1 King Bed (with Sofabed)

  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the area

Staffelstein

Best Western Plus Kurhotel an der Obermaintherme places you in the heart of Staffelstein, steps from Obermain Therme and 3.6 km (2.2 mi) from Banz Castle. Highlights at this hotel include 5 hot tubs, a full-service spa and a restaurant. .A day of pampering can include hot stone massages, body wraps and mani/pedis. The restaurant, Bayrisch, serves local cuisine and is open for brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, lazy river and outdoor tennis court. 2368 square feet (220 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4-property class Staffelstein hotel include Basilica of the Fourteen Holy Helpers and Staffelberg Klause.

What's nearby

  • Obermain Therme - 3 min walk - 0.3 km
  • Mittelsee - 11 min walk - 0.9 km
  • Ostsee - 14 min walk - 1.2 km
  • Banz Castle - 7 min drive - 5.8 km
  • Basilica of the Fourteen Holy Helpers - 7 min drive - 6.8 km

Getting around

  • Bad Staffelstein Station - 4 min walk
  • Nuremberg (NUE-Nuremberg Airport) - 65 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Ristorante Pizzeria bei Manu - ‬10 min walk
  • ‪Hopfenrebell - ‬4 min drive
  • ‪Brauerei-Gasthaus Thomann - ‬6 min drive
  • ‪Brauerei Reblitz - ‬4 min drive

About this property

Best Western Plus Kurhotel an der Obermaintherme

Best Western Plus Kurhotel an der Obermaintherme offers its guests a full-service spa, hot springs, and 5 hot tubs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2368 square feet (220 square metres) and includes a conference centre. An indoor pool, a fitness centre, and a sauna are also featured at the business-friendly Best Western Plus Kurhotel an der Obermaintherme. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking and valet parking are available.

This 4-star Staffelstein hotel is smoke free.

  • 136 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Built in 1990
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Best Western Plus Kurhotel an der Obermaintherme offers 136 accommodations with tablet computers and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Staffelstein hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is open daily. There are hot springs open between 8:00 AM and 9:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Bayrisch

Things to do

  • 5 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot spring
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lazy river

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,368 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 9:00 PM
  • Hot springs water temperature - 36 ºC
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar in shower (70 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films
  • Tablet computer

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 999
  • Christmas Eve (24 December) Gala Dinner per child: EUR 888 (from 1 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 999
  • New Year's Eve (31 December) Gala Dinner per child: EUR 888 (from 1 to 12 years old)
  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.75 per night for guests aged 14-17 years old. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 29 per person
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Hot springs access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Kurhotel der Obermaintherme Hotel Staffelstein
Best Western Plus Kurhotel an der Obermaintherme Hotel
Best Western Plus Kurhotel der Obermaintherme Staffelstein
Best Western Plus Kurhotel an der Obermaintherme Staffelstein

Frequently asked questions

Is parking available at Best Western Plus Kurhotel an der Obermaintherme?

Yep, Best Western Plus Kurhotel an der Obermaintherme has a free self car park and free valet parking.

How much does it cost to stay at Best Western Plus Kurhotel an der Obermaintherme?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Kurhotel an der Obermaintherme on 22 Nov 2026 start from AU$260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Plus Kurhotel an der Obermaintherme?

Yep, there is an onsite spa at Best Western Plus Kurhotel an der Obermaintherme. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Best Western Plus Kurhotel an der Obermaintherme have a pool?

Best Western Plus Kurhotel an der Obermaintherme has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:30 AM to 10:00 PM.

Does Best Western Plus Kurhotel an der Obermaintherme have a waterslide?

No, but it has a waterpark and lazy river.

What makes Best Western Plus Kurhotel an der Obermaintherme a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Kurhotel an der Obermaintherme.

Is Best Western Plus Kurhotel an der Obermaintherme family-friendly?

You bet! With amenities such as children's meals and a lazy river, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Kurhotel an der Obermaintherme is a hit with families.

Does Best Western Plus Kurhotel an der Obermaintherme serve breakfast?

You bet, full breakfast is available weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Best Western Plus Kurhotel an der Obermaintherme?

No, Best Western Plus Kurhotel an der Obermaintherme does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Kurhotel an der Obermaintherme?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Kurhotel an der Obermaintherme?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Kurhotel an der Obermaintherme?

Cats and dogs are welcome at Best Western Plus Kurhotel an der Obermaintherme, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Best Western Plus Kurhotel an der Obermaintherme Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 305 reviews
Rating 8 - Good. 73 out of 305 reviews
Rating 6 - Okay. 17 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good hotel,staff,service wonderful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights at the property and were pleased from check in to check out. We chose this property mainly because of the spa access. You pay a little extra for the spa package but it is well worth it. The front desk staff were pleasant and helpful with all my questions. The room was large and well appointed. The breakfast was great. We are already planning a return trip for next year.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very enjoyable stay everybody was very friendly, The food and service were excellent Great location would highly recommend
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spacious hotel, great staff.

Lovely clean, modern hotel, spacious rooms, great staff, fantastic breakfast selection and lovely evening meals.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, can't wait to come back. We loved everything!!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities
Access to pools, sauna Fantastic breakfast
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the morning view of the mountain out the window,
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was to the point. Great breakfast, friendly staff, very clean and great location. The ramp directly to the Obermain Thermen was a highlight. Happy to go again!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Always stay when on business in Germany. Lovely place with great friendly staff
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent spa and connection to thermo
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Multiple errors with wifi and a long waiting time when checking out as a guest was chitchating abt christmas calendar
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

GREAT AMAZING HOTEL. A bit pricey but for the comfort and location for spa it's GREAT! Breakfast buffet is the best one I have ever been to. They have everything you would want for breakfast. It also has the BEST times until 1100 weekdays and noon weekends. AMAZING. I highly recommend. The spa was NOT the best. To get drinks you either go to the restaurant or a small bar in spa area. The bar was the smallest I have ever seen and way too SMALL for the amount of visitors and the size of spa. It had a very SMALL pool to walk up too but it was always pretty full and DEFINITELY understaffed!
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Check in required extensive information on a tablet, passport numbers dates etc. Hard sell for 29 € breakfast every day. Hard sell to upgrade room 110€ extra. Impatient person behind me was engaged while I was still talking to the clerk. Extra staff in back would not assist. I had questions unanswered. Directions to room are incorrect. I carried many heavy pieces of luggage up staircases instead of being told the elevator went directly from the garage to our room. Signage for elevator doesn't exist. Staff don't even know it's there. No luggage rack in room. No phone in room to communicate. Walked back to front desk to ask for luggage rack which was declined but I could upgrade room for 110€ to get one. There is a tablet in the room you're supposed to use to communicate. It's in Deutsche so useless to us. Staff wasn't particularly friendly. Rarely saw a smile.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Wellness ist mit einigen Zimmerkategorien nicht inklusive. Das sollte man im Vorfeld auf alle Fälle recherchieren, bzw. sollte das Hotel im eigenen Interesse deutlicher bei der Buchung hervorheben. Das Hotel an sich ist sehr zu empfehlen.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war auch diesmal wieder eine Freude im Kurhotel Gast zu sein. Immer wieder eine schöne erlebnisreiche Auszeit. Als Sauna Gast der Therme, liebe ich die Bequemlichkeit von gebackter Saunatasche und Bademantel Gang. Im Hotel werden Freundlichkeit und Sauberkeit groß geschrieben das Frühstück ist nicht zu toppen....ich bin immer wieder gern da
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat mir sehr gut gefallen. Besonders ist der Bademntelgang zur Therme zu erwähnen. Das Personal war überaus freundlich und das Frühstück, dem Preis angemessen, gut und abwechslungsreich. Ich werde das Hotel wieder besuchen.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bir tesis,mukemmel hizmet
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sømløst samarbeid mellom hotellet og det flotte termalbadet (som er grunnen til at de fleste velger dette hotellet). Fine rom, minibar som faktisk var kald og muligheter for kaffe og te. Frokost fortreffelig, kjekt å kunne få frokost til kl 11 på hverdager og kl 12 i helgene. Det som kunne blitt bedre var menyen på restauranten, for lite variert utvalg. Men for all del, selve restauranten var flott, betjeninger hyggelig og dyktige. Vi har en lang vei å reise, men kommer definitivt tilbake!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
!!!Achtung!!! Sauna, Pool, Therme sind erst ab Zimmerkategorie Comfort im Preis enthalten. Bei Zimmerkategorie Comfort kostet der Thermeneintritt mit Sauna 35€ extra! Selbst die Hauseigene sauna kostet 25€ extra. Das Zimmer an und für sich ist ganz gut. Eine Minibar gibt es nicht dafür aber einen Safe. Endlich mal ein Zimmer mit richtiger Beleuchtung im gesamten Raum. Auf meinem Klimaanlagen Bedienteil stand eine Warnmeldungssymbol und ich konnte nicht vom Heizmodus auf kühlen wechseln. Daher war es im Zimmer warm und stickig durch die darauf stehende Abendsonne. Nach einem Zimmerwehsel auf die andere Gebäudeseite war es minimal kühler aber die Klimaanlage ging auch nicht. Die Beworbene Espressomaschine die im Zimmernamen aufgeführt ist und auf Bildern mit einer Kapselmaschine abgebildet wurde, ist vor Ort nur ein Wasserkocher mit Instantkaffeepulver Schwarz. Vom Rezeptionisten kamen leider selbstständig keine Informationen. Alles musste erfragt werden. Dafür bekam ich ein kleines Heft ausgehändigt mit Informationen zu Frühstück(29€), Sauna etc. Parken ist einfach und kostenfrei in der Tiefgarage möglich. Hier gibt es Reinigungsmittel für die Scheibe. Netter Schreibtisch im Zimmer mit großem Mülleimer. Aber kein Telefon mehr vorhanden.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist für mich, ist der Bademantel Gang in die Obermaintherme. Die Badetasche dazu steht bei Anreise im Zimmer bereit....man kann den Aufenthalt in der weitläufigen Saunalandschaft unterbrechen, wenn man in's Hotel möchte um trotzdem später wieder zukommen. Das Frühstück ist außergewöhnlich sehr gut....vielen lieben Dank an alle Angestellten vom Hotel, die dazu beigetragen das der Aufenthalt zum positiven Erlebnis wird.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Absolut
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Hallo Hesham, vielen Dank für Ihre Nachricht. Mit der pauschalen Begründung „gebuchte Tarifbestimmungen“ bin ich nicht einverstanden und lege hiermit ausdrücklich Widerspruch gegen die Ablehnung der Erstattung ein. Das Hotel wirbt öffentlich mit „Wellness & Spa“. Vor Ort wurde mir jedoch erst an der Rezeption mitgeteilt, dass die Nutzung des Wellnessbereichs zusätzlich 25 € kostet. Dieser wesentliche Kostenpunkt war im Buchungsprozess weder transparent noch deutlich hervorgehoben. Für mich war die Sauna-Nutzung der ausschlaggebende Buchungsgrund. Eine nachträgliche Berufung auf „Kleingedrucktes“ ersetzt keine klare und verständliche Preistransparenz im Buchungsvorgang. Ich habe das Hotel unmittelbar verlassen, nachdem mir mitgeteilt wurde, ich könne „auch ein anderes Hotel nehmen“, da keinerlei Kulanz angeboten wurde. Trotz Nichtinanspruchnahme der Leistung wurde meine Kreditkarte belastet. Ich fordere daher: 1. Eine schriftliche, nachvollziehbare Begründung mit konkretem Verweis auf die angeblich akzeptierten Tarifbedingungen (inklusive Screenshot oder Dokumentation des Buchungszeitpunkts). 2. Eine erneute Prüfung unter Berücksichtigung der irreführenden Darstellung des Wellnessangebots. 3. Die vollständige Rückerstattung des belasteten Betrages innerhalb von 7 Werktagen. Sollte keine zufriedenstellende Lösung erfolgen, werde ich: • ein offizielles Chargeback-Verfahren über mein Kreditkarteninstitut einleiten, • den Vorgang der Verbraucherzentrale melden, • sowi
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
eins der schönsten Hotels die ich kenne - alles super
Stayed 1 night in Jan 2026