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The Ritz-Carlton, St. Thomas

5.0 star property

Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Creator video
Premium bedding, in-room safe, desk, blackout curtains
Couples treatment room(s), steam room, body treatments, hydrotherapy
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$2,167
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Place, Cowpet Bay
    ‪4 min walk‬
  • Place, Secret Harbor
    ‪16 min walk‬
  • Place, Secret Harbour Beach
    ‪16 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪27 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Ocean View

55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Resort View

  • Resort view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony

  • Ocean view
  • 184 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed with Sofa bed

  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 Double Bed

  • Ocean view
  • 143 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 3 Bedrooms, Oceanfront

  • Ocean view
  • 184 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Resort View

9.4 out of 10
Exceptional
(26 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed with Sofa bed

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

St. Thomas

A luxury stay in St. Thomas awaits you at The Ritz-Carlton, St. Thomas. You'll be 1.9 km (1.2 mi) from Secret Harbour Beach and 3.7 km (2.3 mi) from Sapphire Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to The Ritz-Carlton Spa can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the steam room. The restaurant, Alloro, is open for dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include a children's swimming pool, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class St. Thomas resort include Bolongo Bay and Lindquist Beach.
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Beverhout Point - 1 min walk - 0.0 km
  • Cowpet Bay - 4 min walk - 0.4 km
  • Turquoise Beach - 4 min walk - 0.4 km
  • Secret Harbor - 16 min walk - 1.4 km
  • Secret Harbour Beach - 16 min walk - 1.4 km

Getting around

  • St. Thomas (STT-Cyril E. King) - 29 min drive

Restaurants

  • ‪Agave - ‬3 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Sapphire Beach Bar   - ‬6 min drive
  • ‪Kween Vee Smoothies - ‬2 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive

About this property

The Ritz-Carlton, St. Thomas

The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar.

Business amenities include a business centre, 4 meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury The Ritz-Carlton, St. Thomas. Parking is available for a fee.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1992
  • Kid's club (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The Ritz-Carlton Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

View from property
The Westin St. Thomas Beach Resort & Spa
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.2 out of 5, Very good, 1,128 reviews
The price is AU$1,383
includes taxes & fees
3 Apr - 4 Apr
The Westin St. Thomas Beach Resort & Spa

Property amenities

Parking and transport

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 40 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkelling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 95.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 49.00 for adults and from USD 28.00 for children
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton, St. Thomas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on 12 Apr 2026 start from AU$2,167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, St. Thomas?

Yep, The Ritz-Carlton, St. Thomas has secured uncovered valet parking for USD 40 per night.

Are there any beaches close to The Ritz-Carlton, St. Thomas?

The closest beach to The Ritz-Carlton, St. Thomas is Sapphire Beach (1.7 km).

Is there a spa on site at The Ritz-Carlton, St. Thomas?

Yep, The Ritz-Carlton Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Ritz-Carlton, St. Thomas have a pool?

The Ritz-Carlton, St. Thomas has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does The Ritz-Carlton, St. Thomas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton, St. Thomas features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and room service.

What makes The Ritz-Carlton, St. Thomas a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, St. Thomas.

Is The Ritz-Carlton, St. Thomas family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, St. Thomas is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, St. Thomas?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, St. Thomas serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, St. Thomas?

No, The Ritz-Carlton, St. Thomas does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, St. Thomas?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, St. Thomas?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton, St. Thomas?

No, only service animals are allowed.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 270 out of 456 reviews
Rating 8 - Good. 74 out of 456 reviews
Rating 6 - Okay. 51 out of 456 reviews
Rating 4 - Poor. 31 out of 456 reviews
Rating 2 - Terrible. 30 out of 456 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

leyla

Stayed 3 nights in Sep 2025

4/10 Poor

Hashem

Travelled with family and small children
Disliked: Staff & service
It was nothing you expect from Ritz Carlton, not well maintained room, rocky beach, poor service, bad food in the restaurants, air conditioner was not working in some of the buildings! For the price you pay I don’t recommend this hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

Gilly

Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Staff was top notch!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Pool is very nice with a great view. Service is average. Drinks are expensive and not much alcohol . People are very friendly at the resort and the staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seaside massage was spectacular and the view of the ocean while laying pool side is just breathtaking.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, staff, and amenities were amazing! We paid for the Club Lounge package and it was definitely worth it. Would strongly recommend to anyone looking to stay on St. Thomas.
Sitting at Sails restaurant by the pool/beach
Poolside
View from our oceanfront room
View from our balcony
Stayed 4 nights in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Amazing resort, white glove service! Beautiful location!
Stayed 5 nights in Nov 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Dennis, New Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for hilly terrain (I am 81) and walking everything was perfect. Golf cart rides by staff were great but needed to be supplemented.
Stayed 6 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Narek

Liked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

John

hj
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Stayed 2 nights in Sep 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will absolutely be returning within the next few months. Never experienced the customer service tht we recieved. Kimorah-lin in guest relations is an absolute Gem to this Ritz-Carlton. Everyone we spoke with was fantastic, food was great and room was immaculate! Thank you to everyone - ❤️ Carroll Family
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Courteous staff and beautiful resort.
Stayed 2 nights in Aug 2025

2/10 Terrible

Seehar

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Yancey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite fantastic

Six nights. Awesome bed. Friendly staff with great help about things to do, taxis, and restaurants etc. our first time in St Thomas and we will be back.
Stayed 6 nights in Aug 2025

2/10 Terrible

Bradley

Disliked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The RITZ Carlton, Saint Thomas. Amazing, memorable, fun and an everlasting experience. The best decision I have made about travel accommodation, in decades. This year, it was my wife's 50th and I wanted to surprise her with something unique and different. We also have 2 small children, ages 7 & 10. The Ritz Carlton was my immediate pick. Our philosophy is that if you travel somewhere unknown with small children, choose the best there is to avoid ugly surprises, disappointments or anguish. Do not penny pinch or fool yourself into thinking that you are some sort of a travel magician. I have tried that in the past, looking for deals, cut corners. . .and it turned out 50/50 in terms of excitement vs. disappointment. The Ritz Carlton Brand delivered what it is known for, worldwide. The moment we pulled into the Ritz Carlton with our rental car, the staff was extremely attentive, welcoming, happy and excited to see us. The Bellmen drove us with their golf cart to the section of the resort that is called CLUB LEVEL. Club Level is an all-inclusive accommodation, with complementary meals, beverages, specialized service, any sports gear you can possibly think of. It is a must do for anyone that expects being pampered, kick up their feet and truly forget about everything. The people, the staff, the elevated class in service, the attention to detail is what we will always remember. Every team member from concierge to service staff held the utmost professionalism. JamarRuthBerthaMaria
Stayed 4 nights in Jun 2025

10/10 Excellent

Amedeo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Ritz was nice. The staff are the best part of resort. Friendly and eager to help out. If I had to complain about one thing, it would be the bathrooms around the resort...With the exception of the bathroom at Alora, none of them are airconditioned. Without air-conditioning, it get hits real hot, and the smell isnt pleasant either.
Stayed 1 night in Aug 2025

10/10 Excellent

Elona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!!! Ritz is always great !! 10/10
Stayed 7 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz always does an amazing job of putting their best foot forward. Right away you could tell that the staff was trained to give all guests undivided attention and courtesy no matter who they were from the gardeners and landscapers to the managers. The facilities where carved into the natural topography in the back of a bay surrounded by mountains... just gorgeous! We had an amazing room where it was said that Supreme Court Justice Clarence Thomas once stayed. There was a window in the hallway with such an amazing view... i could have spent my whole trip staring out the window at the electric blue water and Island of St. John in the distance. This was a big facility and getting around often ment planning or walking a bit. Food: we stayed on the club level and the club provided most meals from the hotel. And it was beautiful if not always the most tasty. We ate at the residence's restaurant once and found it just ok. But we never at at the beach resturant or the main resturant which i attempted to and couldn't be seated. Seems odd that you have a captive group at your hotel and can not accommodate everyone at the main restaurant. We ended up having room service. Good thing we were club level or it would have been alot more room service. Sargassum is a seedweed problem in the Atlantic Ocean this year in particular. The Ritz makes a real effort to keep it clean. The bed was amazing! Feather topper and thick down comforter.
Our balcony.
Stayed 5 nights in Aug 2025