The Westin St. Thomas Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for The Westin St. Thomas Beach Resort & Spa

View from property
Exterior
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$1,318
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Place, Frenchman's Bay
    ‪1 min walk‬
  • Place, Morningstar Beach
    ‪1 min walk‬
  • Place, Havensight Mall
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪14 min drive‬

Room options

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

7.8 out of 10
Good
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Premium bedding
Sofa bed
Tempur-Pedic bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Garden view

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.4 out of 10
Very good
(35 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Premium bedding
Sofa bed
Tempur-Pedic bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Premium bedding
Sofa bed
Tempur-Pedic bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Partial ocean view

Room, 2 Queen Beds, Garden View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

Room, 1 King Bed with Sofa bed, Terrace, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Sea view

Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Sea view

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Premium bedding
Sofa bed
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Partial ocean view

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Garden View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Partial Ocean View

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Partial ocean view

About the area

Charlotte Amalie

A luxury stay in St. Thomas awaits you at The Westin St. Thomas Beach Resort & Spa. Within steps you'll find Frenchman's Bay and Morningstar Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Heavenly Spa can include deep-tissue massages and hot stone massages. The restaurant, Luna Mar, serves Mediterranean cuisine and is open for lunch and dinner. Edge Bar is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and sauna. 9500 square feet (883 square metres) of event facilities include 14 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and free babysitting. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4.5-property class St. Thomas resort include Bolongo Bay and Magens Bay Beach.

What's nearby

  • Frenchman's Bay - 1 min walk - 0.0 km
  • Morningstar Beach - 1 min walk - 0.2 km
  • Havensight Mall - 2 min drive - 1.6 km
  • Yacht Haven Grande Marina - 3 min drive - 1.9 km
  • Blackbeard's Castle - 5 min drive - 3.9 km

Getting around

  • St. Thomas (STT-Cyril E. King) - 18 min drive

Restaurants

  • ‪Virgin's Haven - ‬4 min drive
  • ‪Dockside Bar - ‬4 min drive
  • ‪Paradise Point - ‬6 min drive
  • ‪Shorebird - ‬4 min walk
  • ‪The Tap & Still - ‬3 min drive

About this property

The Westin St. Thomas Beach Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Westin St. Thomas Beach Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 9500 square feet (883 square metres) and includes conference space. Spa services, gift shops/newsstands, and concierge services are also featured at the luxury The Westin St. Thomas Beach Resort & Spa. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. A complete renovation of The Westin St. Thomas Beach Resort & Spa was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star St. Thomas resort.

  • 394 guestrooms or units
  • 8 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 9500 sq ft of conference space
  • 883 sq. m of conference space
  • Built in 1973
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Westin St. Thomas Beach Resort & Spa offers 394 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Heavenly Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cot (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift (122 centimetre wide door)
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per stay.
  • Cots (infant beds) are available for USD 35.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34 for adults and from USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin St Thomas & Spa
The Westin St. Thomas Beach Resort & Spa Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin St. Thomas Beach Resort & Spa St. Thomas
The Westin St. Thomas Beach Resort & Spa Resort St. Thomas

Frequently asked questions

What is the cancellation policy at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin St. Thomas Beach Resort & Spa?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at The Westin St. Thomas Beach Resort & Spa on 30 Jan 2026 start from AU$1,209.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin St. Thomas Beach Resort & Spa?

Yep, The Westin St. Thomas Beach Resort & Spa has valet parking for USD 35 per day.

Are there any beaches close to The Westin St. Thomas Beach Resort & Spa?

Yep, The Westin St. Thomas Beach Resort & Spa is a short 1-minute walk from Morningstar Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at The Westin St. Thomas Beach Resort & Spa?

Yep, Heavenly Spa is available for guests. You'll enjoy services like hot stone massages.

Does The Westin St. Thomas Beach Resort & Spa have a pool?

The Westin St. Thomas Beach Resort & Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes The Westin St. Thomas Beach Resort & Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Westin St. Thomas Beach Resort & Spa.

Is The Westin St. Thomas Beach Resort & Spa family-friendly?

You bet! With amenities such as free babysitting and 3 outdoor pools, as well as cots/infant beds in the guestrooms, it's no surprise that The Westin St. Thomas Beach Resort & Spa is a hit with families.

Does The Westin St. Thomas Beach Resort & Spa serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin St. Thomas Beach Resort & Spa?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM for a fee.

Is there a bar or restaurant at The Westin St. Thomas Beach Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin St. Thomas Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Westin St. Thomas Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 604 out of 1052 reviews
Rating 8 - Good. 183 out of 1052 reviews
Rating 6 - Okay. 126 out of 1052 reviews
Rating 4 - Poor. 65 out of 1052 reviews
Rating 2 - Terrible. 74 out of 1052 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert, Mineola

Stayed 1 night in Oct 2025

10/10 Excellent

Bhobie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we have was the fridge didn’t cool my items we had in there and we had to throw it away!!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Chaya

Stayed 3 nights in Oct 2025

8/10 Good

Chioma N, ROSEDALE

Liked: Amenities, property conditions & facilities
Ocean view was excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Iaroslava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 7 nights in Oct 2025

6/10 Okay

KENTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tries to keep the place up. The place was quiet with not many guests. Overall power and water loss was not enjoyable.
Stayed 13 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

sebastian

Stayed 1 night in Oct 2025

6/10 Okay

Shataya

Liked: Cleanliness, amenities
So I checked In Thursday and when I arrived they couldn’t find my luggage at the airport kept saying it’s on next plane after waiting two hours I asked if they could bring to my hotel. When I booked online told me I have a resort fee of $300 to pay once I arrive When I checked in she said $800 I said for what lol. Than she lower to $400 still $100 more than I was suppose to pay. After that came to my room to calm down being I have no luggage and while in the shower the power goes off in entire resort. They passing around water down drinks for the inconvenience power was off for at least 45mins to an hour. Once that was resolved finally got my luggage. Overall I had a great time but some of the Caucasian staff where very rude to me asking if I was staying here when I clearly had a wristband on the food is horrible and over priced I traveled to get food & the hot water don’t work at night only in the morning it’s a beautiful place but overpriced
Stayed 4 nights in Oct 2025

6/10 Okay

JOSE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service not too good

10/10 Excellent

Sydney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with spectacular views all around!
Stayed 4 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and breath taking ocean
Stayed 5 nights in Oct 2025

10/10 Excellent

RON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self park is impossible
Stayed 7 nights in Oct 2025

6/10 Okay

omar

Business traveller
Very expensive, resort fee very hidh, food suck, room service not every day
Stayed 4 nights in Oct 2025

6/10 Okay

Delia Karolina Bueno

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room in the seacliff building had roaches, dead and alive. The live ones were the tiny baby roaches. I had killed 3 while my stay for 4 nights. 2 in bathroom and one on tv stand. By tv stand under display sign underneath that there was a dead big roach. For the amount of money I paid for my stay and the $75 resort fee a night is crazy. I also requested an ironing board and iron and never received it. The restaurants are also overly priced and food is not even that good. Not worth the price to stay here
Stayed 4 nights in Oct 2025

10/10 Excellent

Shawntina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in all
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Pros: The views from our balcony were amazing! Our favorite place was the infinity pool and swim up bar. The staff is very polite and informative. The rum tasting and mixology events were awesome. All the drinks were delicious! Cons: The food was just okay. It wasn’t as clean as I had hoped. Small details were overlooked and housekeeping was inconsistent - they didn’t replenish things regularly, it was clear the floors weren’t vacuumed or swept (including the hallways) and one day they just didn’t show up. The cost of things in the gift shop, including essentials, were outrageous.
Stayed 7 nights in Oct 2025

10/10 Excellent

Isata

Stayed 4 nights in Oct 2025

6/10 Okay

David, League City

Stayed 8 nights in Oct 2025

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Monique A

Liked: Cleanliness, staff & service, property conditions & facilities
The room was could have been cleaner. There were stains on the carpet and the shower needed a proper scrubbing. The AC in the room didn't really cool properly. Overall it was an okay experience.
Stayed 5 nights in Oct 2025

8/10 Good

Karen, Gloversville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Jenny, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Phillipe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing. Room clean. Amazing food and views
Stayed 3 nights in Oct 2025