The Westin St. Thomas Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for The Westin St. Thomas Beach Resort & Spa

2 bars/lounges, swim-up bar, poolside bar, beach bar
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Exterior
Suite, 1 Bedroom | Living room
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
The current price is AU$810
includes taxes & fees
9 July - 10 July

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Skyride to Paradise Point
    ‪3 min drive‬
  • Bolongo Bay
    ‪5 min drive‬
  • Magens Bay Beach
    ‪10 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min drive‬

Room options

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - queen
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - queen
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - queen
Premium bedding
  • Ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - queen
Premium bedding
  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - queen
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - queen
Premium bedding
Blackout curtains
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - queen
  • Partial ocean view
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - king
Premium bedding
Blackout curtains
  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Garden View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Garden View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed - double
Premium bedding
Blackout curtains
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout curtains
Tempur-Pedic bed
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Charlotte Amalie

A luxury stay in St. Thomas awaits you at The Westin St. Thomas Beach Resort & Spa. Within steps you'll find Frenchman's Bay and Morningstar Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Heavenly Spa can include deep-tissue massages and hot stone massages. The restaurant, Luna Mar, serves Mediterranean cuisine and is open for lunch and dinner. Edge Bar is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and sauna. 9500 square feet (883 square metres) of event facilities include 14 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and free babysitting. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4.5-property class St. Thomas resort include Bolongo Bay and Magens Bay Beach.

What's nearby

  • Havensight Mall - 2 min drive - 1.8 km
  • Skyride to Paradise Point - 3 min drive - 1.6 km
  • Yacht Haven Grande Marina - 3 min drive - 1.9 km
  • Bolongo Bay - 5 min drive - 3.9 km
  • Magens Bay Beach - 10 min drive - 7.9 km

Getting around

  • St. Thomas (STT-Cyril E. King) - 20 min drive

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪The Smoking Rooster - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy’s - ‬3 min drive
  • ‪Limetree Beach Pool Bar - ‬5 min drive

About this property

The Westin St. Thomas Beach Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Westin St. Thomas Beach Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 9500 square feet (883 square metres) and includes conference space. Spa services, gift shops/newsstands, and concierge services are also featured at the luxury The Westin St. Thomas Beach Resort & Spa. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. A complete renovation of The Westin St. Thomas Beach Resort & Spa was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star St. Thomas resort.

  • 394 guestrooms or units
  • 8 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 9500 sq ft of conference space
  • 883 sq. m of conference space
  • Built in 1973
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Westin St. Thomas Beach Resort & Spa offers 394 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Heavenly Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cot (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift (122 centimetre wide door)
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per stay.
  • Cots (infant beds) are available for USD 35.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34 for adults and from USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin St Thomas & Spa
The Westin St. Thomas Beach Resort & Spa Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin St. Thomas Beach Resort & Spa St. Thomas
The Westin St. Thomas Beach Resort & Spa Resort St. Thomas

Frequently asked questions

What is the cancellation policy at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin St. Thomas Beach Resort & Spa?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at The Westin St. Thomas Beach Resort & Spa on 9 July 2025 start from AU$695.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin St. Thomas Beach Resort & Spa?

Yep, The Westin St. Thomas Beach Resort & Spa has valet parking for USD 35 per day.

Are there any beaches close to The Westin St. Thomas Beach Resort & Spa?

Yep, The Westin St. Thomas Beach Resort & Spa is a short 1-minute walk from Morningstar Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at The Westin St. Thomas Beach Resort & Spa?

Yep, Heavenly Spa is available for guests. You'll enjoy services like sports massages.

Does The Westin St. Thomas Beach Resort & Spa have a pool?

The Westin St. Thomas Beach Resort & Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes The Westin St. Thomas Beach Resort & Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Westin St. Thomas Beach Resort & Spa.

Is The Westin St. Thomas Beach Resort & Spa family-friendly?

You bet! With amenities such as free babysitting and 3 outdoor pools, as well as cots/infant beds in the guestrooms, it's no surprise that The Westin St. Thomas Beach Resort & Spa is a hit with families.

Does The Westin St. Thomas Beach Resort & Spa serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin St. Thomas Beach Resort & Spa?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM for a fee.

Is there a bar or restaurant at The Westin St. Thomas Beach Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin St. Thomas Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Westin St. Thomas Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1017 reviews
Rating 8 - Good. 254 out of 1017 reviews
Rating 6 - Okay. 144 out of 1017 reviews
Rating 4 - Poor. 64 out of 1017 reviews
Rating 2 - Terrible. 64 out of 1017 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

Great place to stay. Fantastic staff and great food. I will definitely be visiting again very soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristy

Stayed 4 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel Kamdon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort. Very professional and friendly staff. It was phenomenal all around
Stayed 5 nights in Feb 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic location and the amenities were everything needed.
Stayed 5 nights in Feb 2025

6/10 Okay

Misty, Morgan City

Stayed 5 nights in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with beach front
Stayed 5 nights in Feb 2025

10/10 Excellent

Nektarios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping was excellent
Stayed 6 nights in Feb 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice…but not spectacular

Six nights for a family vacation in Feb
Stayed 5 nights in Feb 2025

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place w/staff
Stayed 1 night in Feb 2025

6/10 Okay

Mary Jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very slow pace for staff & service. If there was an issue, it took days to be resolved. Dining options were great, but the menu was very limited. Hardly any seafood options, but a lot of beef & pork. Would like to see some kind of entertainment. The view from our room was below standard.
Stayed 8 nights in Feb 2025

6/10 Okay

kenny, Cincinnati

Stayed 3 nights in Feb 2025

10/10 Excellent

Eonna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy LM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great vacation!

We enjoyed our stay. Our room was comfortable and clean. The staff was friendly and helpful. The spa was lovely. There were plenty of choices for food, several pools and the beach, plus watersports and boat excursions. We had a great time!
Stayed 5 nights in Feb 2025

4/10 Poor

Harry William

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kaitlin

Stayed 7 nights in Feb 2025

8/10 Good

Tanaka

Travelled with group
Liked: Cleanliness, staff & service, amenities
The amenities are really good however the functionality of the room was sub par. We transferred to another room which was ok. The hassle of transferring was a bit much after they couldn’t fix a problem they knew existed prior to the stay. Staff was lovely and food was great.

4/10 Poor

Kelly

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I do not normally complain but as a Marriott Club Owner and Bon Voy member very disappointed.. good service few and far between .. my room overlooked a parking lot, the bathroom sliding door fell off track trapping my daughter in bathroom.. had to call 2x.. furniture was peeling, curtains were a mess. The maid didnt clean the bathroom or replace coffee when she came. My room was located on a floor with no elevator and we had to carry heavy bags up a flight of stairs. Honestly You cant make this up.. beautiful location and facilities but otherwise.. disaster. Wont be visiting there again
Stayed 5 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Joanne

Travelled with family

Meh

Hotel needs more staff at front desk and pool bars- badly.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

J. Eric

Travelled with family
Disliked: Room comfort

Only for the filthy rich!

It was very expensive for what amenities that were available. The on site food was expensive and not good, service was good, too many added fees - group of six or more had a surcharge and auto gratuity of 20%!
Stayed 3 nights in Feb 2025