6/10 Okay
John
Travelled with partner
26 Jan 2026
Lobby, pools, outdoor resturants were very nice. Unfortunately, the front desk staff that we experienced (3 or 4 different) individuals were cold, with attitudes as if they were doing us a favor speaking to us. Melania and Jessica at the main bar restaurant Luna Mar were very good and very service minded as were the managers. You need to be prepared and capable of climbing stairs which we didnt mind. Food was okay, Luna Mar had good bar food, salt shack had good bbq but very very long waits. Sugarfin, not so great. Bell and car service teams were very accommodating. Overall, a nice place to stay if you like the hills and terrain of St Thomas. Last note: as a long time Marriott Bonvoy member, the front desk service team including management was the worst experience I had and I travels 80% for business and mostly stayed at Marriott 's. Its an island thing with St Thomas... vey different in Aruba as an example.
John
Stayed 4 nights in Jan 2026


























