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The Ritz-Carlton, St. Thomas

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Creator video
4 restaurants, breakfast served
Presidential Suite, 1 Bedroom, Balcony
3 bars/lounges, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Spa
  • Room service
The current price is AU$1,541
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Place, Secret Harbour Beach
    ‪16 min walk‬
  • Place, Sapphire Beach
    ‪4 min drive‬
  • Place, Lindquist Beach
    ‪5 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Ocean View

55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed - twin
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 184 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Double Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
2 bedrooms
Ceiling fan
  • 143 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed - twin
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 3 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
3 bedrooms
Ceiling fan
  • 184 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Resort View

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed - twin
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed - twin
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - double
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

St. Thomas

A luxury stay in St. Thomas awaits you at The Ritz-Carlton, St. Thomas. You'll be 1.9 km (1.2 mi) from Secret Harbour Beach and 3.7 km (2.3 mi) from Sapphire Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to The Ritz-Carlton Spa can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the steam room. The restaurant, Alloro, is open for dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include a children's swimming pool, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class St. Thomas resort include Bolongo Bay and Lindquist Beach.
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Cowpet Bay - 4 min walk - 0.4 km
  • Secret Harbour Beach - 16 min walk - 1.4 km
  • Sapphire Beach - 4 min drive - 3.0 km
  • Lindquist Beach - 5 min drive - 3.9 km
  • Coki Point Beach - 14 min drive - 6.5 km

Getting around

  • St. Thomas (STT-Cyril E. King) - 29 min drive

Restaurants

  • ‪Kween Vee Smoothies - ‬2 min drive
  • ‪Agave - ‬3 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪The Tap & Still - ‬3 min drive

About this property

The Ritz-Carlton, St. Thomas

Luxury resort on the beach, with 2 outdoor pools
The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar.

Business amenities include a business centre, 4 meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury The Ritz-Carlton, St. Thomas. Parking is available for a fee.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1992
  • Kid's club (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The Ritz-Carlton Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 bars/lounges, swim-up bar, poolside bar, beach bar
The Westin St. Thomas Beach Resort & Spa
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,008 reviews
The price is AU$846
includes taxes & fees
16 Nov - 17 Nov
The Westin St. Thomas Beach Resort & Spa

Property amenities

Parking and transport

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 40 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkelling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 106.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 49.00 for adults and from USD 28.00 for children
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
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Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton, St. Thomas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on 19 Nov 2025 start from AU$1,377.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, St. Thomas?

Yep, The Ritz-Carlton, St. Thomas has secured uncovered valet parking for USD 40 per night.

Are there any beaches close to The Ritz-Carlton, St. Thomas?

The closest beach to The Ritz-Carlton, St. Thomas is Sapphire Beach (1.7 km).

Is there a spa on site at The Ritz-Carlton, St. Thomas?

Yep, The Ritz-Carlton Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Ritz-Carlton, St. Thomas have a pool?

The Ritz-Carlton, St. Thomas has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does The Ritz-Carlton, St. Thomas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton, St. Thomas features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and room service.

What makes The Ritz-Carlton, St. Thomas a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, St. Thomas.

Is The Ritz-Carlton, St. Thomas family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, St. Thomas is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, St. Thomas?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, St. Thomas serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, St. Thomas?

No, The Ritz-Carlton, St. Thomas does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, St. Thomas?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, St. Thomas?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton, St. Thomas?

No, only service animals are allowed.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 258 out of 434 reviews
Rating 8 - Good. 71 out of 434 reviews
Rating 6 - Okay. 49 out of 434 reviews
Rating 4 - Poor. 28 out of 434 reviews
Rating 2 - Terrible. 28 out of 434 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Norman, HERRIMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time staying at the Ritz Carlton. I've heard really good things from others. The grounds and the people were really good but not quite what I expected staying at the Ritz Carlton. I've heard about amazing VIP customer service. We didn't feel we got anything more than expected anywhere else.
Stayed 6 nights in Jun 2025

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the service is simply amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

ELIZABETH

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved Our Stay, The House Keepers were AMAZING, The Staff was so friendly, kind and helpful. The food was delicious! The pool and the entire resort is beautiful, I loved Latasha who works at the restaurant by the pool, michel & the entire staff who works at the pool, yourly in house keeping was an angel sent she helped me decorate the room for my daughters birthday ! Gio who works transportation was the best and so was Jabari both were so helpful and kind to us ! Everything was perfect! We are definitely coming back !
Stayed 5 nights in Aug 2025

10/10 Excellent

Ingrid

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, vegetation and water views were breathtaking. Excellent dining options, food was excellent. Our room was big and comfortable, clean, complete with amenities. It was difficult to leave such amazing place!
Stayed 5 nights in Aug 2025

10/10 Excellent

Beatriz Castagnin

Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Stayed 6 nights in Aug 2025

10/10 Excellent

Alexander

Stayed 3 nights in Jul 2025

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They lost my reservation and then tried to charge me double for the room. Service was sub par. The rooms are nice but the exterior is very run down. Definitely not a five star resort
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Stay away

Terrible food options. Drinks were warm. Everything was overpriced. Such a waste of money. Staff was rude. The only nice thing was the gym. Save your money and go somewhere else (St John much nicer)
Stayed 4 nights in Jul 2025

4/10 Poor

charity

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There was roach in our room , staff drop large knife in pool while kids where in pool . Staff was very rude at times . Poor customer service . Rooms never got clean .
Stayed 5 nights in Jul 2025

10/10 Excellent

Aracely

Stayed 4 nights in Jul 2025

8/10 Good

Micheal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Ting Kin, East Setauket

Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, has all you need to relax and enjoy a getaway
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service
For a Ritz Carlton, I have no idea how they remain with this brand. The cost matches the brand but the service is simply not what you expect from this brand. Hotel is very nice and close to Redhook. Unfortunately for the travelers there’s not too many higher end hotels in ST Thomas so they get the business and don’t see the need to improve service. I have stayed at this hotel between 5 to 8 trips over the years. Always underwhelming…a real shame.
Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Stayed 7 nights in Jun 2025

6/10 Okay

LaTanya Rochelle

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint is the shower pressure wasn’t great. The staff and overall experience was incredible!! This is a must place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, great customer service.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Travelled with partner
The Ritz Service was the best. Expedia is terrible. I would really like to get my credit for Marriott points considering Expedia doesn’t give you anything. I’m done with
Stayed 4 nights in May 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

8/10 Good

Richard, YORBA LINDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. Food was not the greatest. We had a car rental and were able to go off properly to a few restaurants that were excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Antonio

Stayed 9 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025